PMS has to be Setup after every restart with QTS 4.3.3.0154 and PMS 1.5.6.3790

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Nexonic
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Posts: 31
Joined: Fri Mar 23, 2012 9:25 am

PMS has to be Setup after every restart with QTS 4.3.3.0154 and PMS 1.5.6.3790

Post by Nexonic »

I just upgraded my QNAP TS-469L to QTS 4.3.3.0154 and then installed PlexMediaServer_1.5.6.3790-4613ce077_x86_64.qpkg. I removed the previous version of Plex first unfortunately so had to re-add libraries and re-configure settings.

Now every time Plex gets restarted:

If I don't refresh the web interface at https://serverip:32400/web I am presented with a message: "An unclaimed media server has been found on your network. Claim it now"

If I refresh the web interface at https://serverip:32400/web I am presented with the setup screen.

If I go to Plex on my Android app after a restart it says: PLEXNAME is unclaimed and insecure.

My libraries and metadata are all there but my settings are lost.
Nexonic
Starting out
Posts: 31
Joined: Fri Mar 23, 2012 9:25 am

Re: PMS has to be Setup after every restart with QTS 4.3.3.0154 and PMS 1.5.6.3790

Post by Nexonic »

Fixed!

I did a couple things:

There was a Reddit post by someone who had the same issue of having to claim PMS after every restart. They said to delete all files in /PlexMediaServer/Library/Plex Media Server/Cache so I did that.

I also assigned the QNAP to a static IP then restarted it.

Plex came up already claimed and all my settings were there. I also have my Channels back. Scanning seems to be working fine so far.

Yay! :D
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