Can't get Plex to Start in Initial Install

Plex allows you to aggregate all your personal media and access it anywhere you go. Enjoy your own media on all your devices with the Plex Media Server.
Post Reply
rpfleging
Starting out
Posts: 37
Joined: Wed Aug 03, 2016 7:43 am

Can't get Plex to Start in Initial Install

Post by rpfleging »

Qnap TS-451+
Firmware 4.2.4
I have created an account on Plex. The information below has been tried with versions of Plex 1.5.3.3580 from QNAP GUI & 1.5.6.3790-4613ce077 from Plex and got the same results.
1. Installed software
2. Port Forward 32400 to local IP of server
3. Tried to open Plex. It opens a webpage xx.xxx.xxx.xxx:32400/web/index.html. The address is not my local ip rather it is my outside ip. The message on the webpage is "xx.xxx.xxx.xxx didn’t send any data.
ERR_EMPTY_RESPONSE".
4. Changed the address to https://xx.xxx.xxx.xxx:32400/web/index.html and get "xx.xxx.xxx.xxx unexpectedly closed the connection. ERR_CONNECTION_CLOSED"
I am trying from a windows 10 laptop on the same local network running through a Netgear WNDR4500 router.
I have search the forums and didn't find anything that helped. If you could point me in the right direction it would be appreciated.
Nexonic
Starting out
Posts: 31
Joined: Fri Mar 23, 2012 9:25 am

Re: Can't get Plex to Start in Initial Install

Post by Nexonic »

Have you tried unsecure (http)?
rpfleging
Starting out
Posts: 37
Joined: Wed Aug 03, 2016 7:43 am

Re: Can't get Plex to Start in Initial Install

Post by rpfleging »

Yes I tried both http and https
Post Reply

Return to “Plex Media Server”