All plex media is unavailable after QNAP update

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theoldmanupstairs
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All plex media is unavailable after QNAP update

Post by theoldmanupstairs » Tue Dec 12, 2017 12:58 am

I've just updated all my QNAP apps and as part of these upgrades QNAP has loaded CodexPack 4.5.0. Apparently this changes the path to all the media accessed by the PLEX server. The old path to the media was something like /share/CACHEDEV1_DATA/Multimedia and it has been altered. The new path now looks something like /share/CACHEDEV1_DATA/.qpkg/CodexPack/mnt/share/CACHEDEV1_DATA/Multimedia so the PLEX server now has no idea where any of my media is. I've go hundreds of movies and thousands of photos on my NAS but because of the update I now can't see them using PLEX. Others must surely have had this problem. Any thoughts as to the best way to sort this.

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Moogle Stiltzkin
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Re: All plex media is unavailable after QNAP update

Post by Moogle Stiltzkin » Tue Dec 12, 2017 1:20 am

theoldmanupstairs wrote:Others must surely have had this problem. Any thoughts as to the best way to sort this.


this is a known issue
https://forums.plex.tv/discussion/28790 ... s-with-pms


solution seems to be to uninstall codexpack if you intend on using plex. alternatively, if you have plex pass you can use their beta plex version for access to quicksync hardware acceleration (requires an intel cpu to use this feature though)
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