I have a TS-453B and a Plex Pass. I thought I had HW Transcoding working before but new DVR shows take a 1/2 to transcode for a 2 hour show now with the CPU pegged. Not sure what I have messed up.
I looked at the server settings and HW Transcoding is still checked.
Any other thoughts on why it is not using HW transcoding and what I might be able to do to debug this?
Need Help In Setting Up Hardware Transcoding During DVR
-
aesculus
- Easy as a breeze
- Posts: 346
- Joined: Fri Dec 14, 2007 11:17 am
Need Help In Setting Up Hardware Transcoding During DVR
Last edited by aesculus on Fri Sep 13, 2019 2:45 am, edited 1 time in total.
Chris
-
Trexx
- Ask me anything
- Posts: 5388
- Joined: Sat Oct 01, 2011 7:50 am
- Location: Minnesota
Re: Need Help In Setting Up Hardware Transcoding
What Plex version are you running? Make sure and download the latest version direct from Plex.tv and install that manually.
Sent from my iPad using Tapatalk
Paul
Model: TS-877-1600 FW: 4.5.3.x
QTS (SSD): [RAID-1] 2 x 1TB WD Blue m.2's
Data (HDD): [RAID-5] 6 x 3TB HGST DeskStar
VMs (SSD): [RAID-1] 2 x1TB SK Hynix Gold
Ext. (HDD): TR-004 [Raid-5] 4 x 4TB HGST Ultastor
RAM: Kingston HyperX Fury 64GB DDR4-2666
UPS: CP AVR1350
Model:TVS-673 32GB & TS-228a Offline[/color]
-----------------------------------------------------------------------------------------------------------------------------------------
2018 Plex NAS Compatibility Guide | QNAP Plex FAQ | Moogle's QNAP Faq
Model: TS-877-1600 FW: 4.5.3.x
QTS (SSD): [RAID-1] 2 x 1TB WD Blue m.2's
Data (HDD): [RAID-5] 6 x 3TB HGST DeskStar
VMs (SSD): [RAID-1] 2 x1TB SK Hynix Gold
Ext. (HDD): TR-004 [Raid-5] 4 x 4TB HGST Ultastor
RAM: Kingston HyperX Fury 64GB DDR4-2666
UPS: CP AVR1350
Model:TVS-673 32GB & TS-228a Offline[/color]
-----------------------------------------------------------------------------------------------------------------------------------------
2018 Plex NAS Compatibility Guide | QNAP Plex FAQ | Moogle's QNAP Faq
-
hofulstrof
- Starting out
- Posts: 11
- Joined: Fri Apr 20, 2018 11:50 am
Re: Need Help In Setting Up Hardware Transcoding
That's similar to my experience with the 453be, plex and DVR with removing comercials,
-
aesculus
- Easy as a breeze
- Posts: 346
- Joined: Fri Dec 14, 2007 11:17 am
Re: Need Help In Setting Up Hardware Transcoding
Version 1.16.6.1592
Also when I open the web interface via the QNAP App area and select Settings I don't get the normal list of Device Server Web Users
It goes directly to PlexServerName - General.
Chris
-
Moogle Stiltzkin
- Guru
- Posts: 11445
- Joined: Thu Dec 04, 2008 12:21 am
- Location: Around the world....
- Contact:
Re: Need Help In Setting Up Hardware Transcoding
Plex pass + latest plex + you configured plex settings for hardware accelerated transcoding.
if don't work, then the issue is probably the plex app.
You need to consult the plex sub forum for QNAP and ask the developers there to look at it.
Since your a plex pass user, don't they have some sort of customer service ?
if don't work, then the issue is probably the plex app.
You need to consult the plex sub forum for QNAP and ask the developers there to look at it.
Since your a plex pass user, don't they have some sort of customer service ?
NAS
[Main Server] QNAP TS-877 (QTS) w. 4tb [ 3x HGST Deskstar NAS & 1x WD RED NAS ] EXT4 Raid5 & 2 x m.2 SATA Samsung 850 Evo raid1 +16gb ddr4 Crucial+ QWA-AC2600 wireless+QXP PCIE
[Backup] QNAP TS-653A (Truenas Core) w. 4x 2TB Samsung F3 (HD203WI) RaidZ1 ZFS + 8gb ddr3 Crucial
[^] QNAP TL-D400S 2x 4TB WD Red Nas (WD40EFRX) 2x 4TB Seagate Ironwolf, Raid5
[^] QNAP TS-509 Pro w. 4x 1TB WD RE3 (WD1002FBYS) EXT4 Raid5
[^] QNAP TS-253D (Truenas Scale)
[Mobile NAS] TBS-453DX w. 2x Crucial MX500 500gb EXT4 raid1
Network
Qotom Pfsense|100mbps FTTH | Win11, Ryzen 5600X Desktop (1x2tb Crucial P50 Plus M.2 SSD, 1x 8tb seagate Ironwolf,1x 4tb HGST Ultrastar 7K4000)
Resources
[Review] Moogle's QNAP experience
[Review] Moogle's TS-877 review
https://www.patreon.com/mooglestiltzkin
[Main Server] QNAP TS-877 (QTS) w. 4tb [ 3x HGST Deskstar NAS & 1x WD RED NAS ] EXT4 Raid5 & 2 x m.2 SATA Samsung 850 Evo raid1 +16gb ddr4 Crucial+ QWA-AC2600 wireless+QXP PCIE
[Backup] QNAP TS-653A (Truenas Core) w. 4x 2TB Samsung F3 (HD203WI) RaidZ1 ZFS + 8gb ddr3 Crucial
[^] QNAP TL-D400S 2x 4TB WD Red Nas (WD40EFRX) 2x 4TB Seagate Ironwolf, Raid5
[^] QNAP TS-509 Pro w. 4x 1TB WD RE3 (WD1002FBYS) EXT4 Raid5
[^] QNAP TS-253D (Truenas Scale)
[Mobile NAS] TBS-453DX w. 2x Crucial MX500 500gb EXT4 raid1
Network
Qotom Pfsense|100mbps FTTH | Win11, Ryzen 5600X Desktop (1x2tb Crucial P50 Plus M.2 SSD, 1x 8tb seagate Ironwolf,1x 4tb HGST Ultrastar 7K4000)
Resources
[Review] Moogle's QNAP experience
[Review] Moogle's TS-877 review
https://www.patreon.com/mooglestiltzkin
-
aesculus
- Easy as a breeze
- Posts: 346
- Joined: Fri Dec 14, 2007 11:17 am
Re: Need Help In Setting Up Hardware Transcoding
Update: An nice user on the Plex forums helped me confirm that during playback, the system is using HW transcoding.
My problem is that when a TV-DVR show is being recorded, it's killing the QNAP. I am not sure if HW transcoding is being applied here or not, nor do I have a way to tell if it is.
My problem is that when a TV-DVR show is being recorded, it's killing the QNAP. I am not sure if HW transcoding is being applied here or not, nor do I have a way to tell if it is.
Chris
-
aesculus
- Easy as a breeze
- Posts: 346
- Joined: Fri Dec 14, 2007 11:17 am
Re: Need Help In Setting Up Hardware Transcoding During DVR
A bit more information as to my issue and more work I have to do:
The transcoding issue occurred again last night. Again a 2 hour program that took an additional half hour to finish transcoding of the original content. Early in the evening other shows finished immediately.
But here is what I discovered:
* The problem show was broadcast in 1080i. When transcoding is finished the file shows it as being 1080P.
* This recording had the system CPU at 90%+ and the Plex portion at 85%+
* The shows that transcoded immediately were broadcast at 720P.
* These shows had the CPU around 60% and the Plex portion around 50%
I am not sure what I can do to have Plex not transcode to progressive from interlaced, or if that is even an option. I also think that the 1080 transcoding just gets further and further behind so when the show ends it takes a while to complete. The 720P shows are available immediately.
The transcoding issue occurred again last night. Again a 2 hour program that took an additional half hour to finish transcoding of the original content. Early in the evening other shows finished immediately.
But here is what I discovered:
* The problem show was broadcast in 1080i. When transcoding is finished the file shows it as being 1080P.
* This recording had the system CPU at 90%+ and the Plex portion at 85%+
* The shows that transcoded immediately were broadcast at 720P.
* These shows had the CPU around 60% and the Plex portion around 50%
I am not sure what I can do to have Plex not transcode to progressive from interlaced, or if that is even an option. I also think that the 1080 transcoding just gets further and further behind so when the show ends it takes a while to complete. The 720P shows are available immediately.
Chris