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[icedhot]

plex server on nvidia shield and qnap ts-853a was working normally until i switch to tplink router ax6000. it shows no folder when trying to add movie library. tplink upnp is turn on.

can someone please help me?

thanks
Jim

[dolbyman]

upnp should be disabled..and does not help or even do anything on local network connections (no nat)

so is the shield the server or the player ? and what does the qnap do ?(just smb?)

[icedhot]

yes shield is the server and qnap is for storage.

[dolbyman]

I don't have a shield, but on my QNAP plex server install I can mount network folders (connected via filestation), they show up as folders in the main tree when adding libraries

[dolbyman]

a quick google found this

https://support.plex.tv/articles/220391 ... ia-shield/

see SMB section

my guess is, the new router has a different subnet (IP's handed out via DHCP), but if the shares were mounted via the old IPs, they wouldn't work anymore

[icedhot]

a quick google found this

https://support.plex.tv/articles/220391 ... ia-shield/

see SMB section

my guess is, the new router has a different subnet (IP's handed out via DHCP), but if the shares were mounted via the old IPs, they wouldn't work anymore

followed these steps did the trick - had to remount the drive in shield.

thank you so much for your help!!