[HELP] Plex is dead

Plex allows you to aggregate all your personal media and access it anywhere you go. Enjoy your own media on all your devices with the Plex Media Server.
Post Reply
supashot
New here
Posts: 6
Joined: Wed Jun 15, 2016 5:09 pm

[HELP] Plex is dead

Post by supashot » Mon Mar 23, 2020 10:42 pm

hi,

I use plex for years and updates from the official website since Qnap package is outdated.
Then it stoped worked after few days: I tried to:
-Stop-Start the app: doesn't work despite see it running in the app center.
-Removed installed the app store version: doesn't work.
-Reinstalled the latest official app from PLEx: doesn't work.


Any ideas or hints?


Cheers

dolbyman
Guru
Posts: 18718
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: [HELP] Plex is dead

Post by dolbyman » Mon Mar 23, 2020 11:27 pm

NAS model?
Firmware and Build?

I have a 951X on 4.4.1. 1216 and Plex works fine (Plex Server Version is 1.18.8.2527)

User avatar
Trexx
Ask me anything
Posts: 5226
Joined: Sat Oct 01, 2011 7:50 am
Location: Minnesota

Re: [HELP] Plex is dead

Post by Trexx » Mon Mar 23, 2020 11:54 pm

Look at the Plex Log Files for Clues.

See QNAP faq as starting point.

https://forums.plex.tv/t/qnap-faq-read-me-first/109942


Sent from my iPad using Tapatalk
Paul

Model: TS-877-1600 FW: 4.4.3.x
QTS (SSD): [RAID-1] 2 x 1TB WD Blue m.2's
Data (HDD): [RAID-5] 6 x 3TB HGST DeskStar
VMs (SSD): [RAID-1] 2 x 500GB Evo 860
Ext. (HDD): TR-004 [Raid-5] 4 x 4TB HGST Ultastor
RAM: Kingston HyperX Fury 64GB DDR4-2666
GPU: EVGA GTX 1060 6GB
UPS: CP AVR1350

Model:TVS-673 32GB FW: 4.4.3.x Test/Backup Box
Model:TS-228a FW: 4.4.3.x Test/Backup Box
-----------------------------------------------------------------------------------------------------------------------------------------
NAS RAID Rebuild Times | Live QTS Videos | | QNAP NAS Guide | Information needed when you ask for HELP | QNAP Links, Tutorials, etc.
2018 Plex NAS Compatibility Guide | QNAP Plex FAQ | Moogle's QNAP Faq

supashot
New here
Posts: 6
Joined: Wed Jun 15, 2016 5:09 pm

Re: [HELP] Plex is dead

Post by supashot » Tue Mar 24, 2020 4:52 am

dolbyman wrote:
Mon Mar 23, 2020 11:27 pm
NAS model?
Firmware and Build?

I have a 951X on 4.4.1. 1216 and Plex works fine (Plex Server Version is 1.18.8.2527)
sorry forgot the essential :

TS250-C
QNAP 4.3.6.1218
Plex latest build from Qnap store.

dolbyman
Guru
Posts: 18718
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: [HELP] Plex is dead

Post by dolbyman » Tue Mar 24, 2020 5:12 am

Plex from QNAP store is outdated .. that's why you need to state versions not just "latest"

Download QPKG from Plex website and check again

Post Reply

Return to “Plex Media Server”