Can't install Plex update

Plex allows you to aggregate all your personal media and access it anywhere you go. Enjoy your own media on all your devices with the Plex Media Server.
baoang
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Re: Can't install Plex update

Post by baoang »

I did not install the latest firmware update. My guess is, if not updating the kernel, Qnap App Store will not have Plex app updated to the latest official ver.
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dolbyman
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Re: Can't install Plex update

Post by dolbyman »

just installed the latest plex version the other day..no problem (besides hw tonemapping not working yet)
KGimmy
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Re: Can't install Plex update

Post by KGimmy »

Here the problem to instal plex upgrade is going on... (932x model, installed today latest OS upgrade)

Did you have any good feedback with the qnap ticket?

Thank you!
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dolbyman
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Re: Can't install Plex update

Post by dolbyman »

no problem here

Downloaded the qpkg from Plex? What is the error?
KGimmy
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Re: Can't install Plex update

Post by KGimmy »

Error 2021-03-04 18:03:00 App Center App Installation [App Center] Failed to install PlexMediaServer-1.21.4.4079-1b7748a7b-aarch64.qpkg. Try again later.

QNAP OS 4.5.2.1594

Model TS-932x
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dolbyman
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Re: Can't install Plex update

Post by dolbyman »

Try a different browser to install it (it sometimes helps)
KGimmy
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Re: Can't install Plex update

Post by KGimmy »

It worked!!!!

Thank you very much!!!
ODHorn
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Re: Can't install Plex update

Post by ODHorn »

I'm late to the party, but I was able to uncheck install manual packages, and re-check it and the issue went away.
andrewn85
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Re: Can't install Plex update

Post by andrewn85 »

ODHorn wrote: Fri Jul 30, 2021 1:34 am I'm late to the party, but I was able to uncheck install manual packages, and re-check it and the issue went away.
Where do you do this? I would love it if this worked the issue is driving me nuts.
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dolbyman
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Re: Can't install Plex update

Post by dolbyman »

In app Station settings
ODHorn
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Re: Can't install Plex update

Post by ODHorn »

Sorry, that didn't seem to be a permanent fix. It's back to an error when trying to update plex. On the plex forum, they are saying they removed the QTS 5.0 restriction and several have installed/updated fine. So i'm not sure where the problem is right now.
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