Plex Media Server no longer in Network Location or accessible by TV after update

Plex allows you to aggregate all your personal media and access it anywhere you go. Enjoy your own media on all your devices with the Plex Media Server.
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ManassasMan52
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Plex Media Server no longer in Network Location or accessible by TV after update

Post by ManassasMan52 » Sun Nov 29, 2020 11:36 pm

I updated the Plex Media Server several days ago to version 1.21.0 and since then I can no longer see the Plex Server icon in my Network Locations in Windows File Explorer. I also cannot see the Plex Server in the list of devices on my TV which is connected to my home network via a switch. Any help would be appreciated.

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dolbyman
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Re: Plex Media Server no longer in Network Location or accessible by TV after update

Post by dolbyman » Sun Nov 29, 2020 11:43 pm

if you open your plex web gui, does it come up ?

ManassasMan52
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Re: Plex Media Server no longer in Network Location or accessible by TV after update

Post by ManassasMan52 » Mon Nov 30, 2020 12:10 am

http://192.168.1.103:32400/web

It did yesterday but I have rebooted since then. Now I get:

This site can’t be reached
192.168.1.103 refused to connect.

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dolbyman
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Re: Plex Media Server no longer in Network Location or accessible by TV after update

Post by dolbyman » Mon Nov 30, 2020 12:15 am

reinstall plex qpkg and test again

you can always check the plex logs to see if there is startup issues

ManassasMan52
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Re: Plex Media Server no longer in Network Location or accessible by TV after update

Post by ManassasMan52 » Mon Nov 30, 2020 12:31 am

I did a manual install of PlexMediaServer-1.20.1.3252-a78fef9a9-x86_64.qpkg and now I can click Open on the Plex Server in the App Center and the page opens but I get the following message:

Media not found.
The media you're trying to access doesn't seem to exist.

ManassasMan52
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Re: Plex Media Server no longer in Network Location or accessible by TV after update

Post by ManassasMan52 » Mon Nov 30, 2020 12:35 am

UPDATE:

After waiting a few minutes, the media show up in the Web UI, but the Plex Server still does not appear in my Network Locations

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dolbyman
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Re: Plex Media Server no longer in Network Location or accessible by TV after update

Post by dolbyman » Mon Nov 30, 2020 12:48 am

so the webfrontend works ? (including plex playback interface)

ManassasMan52
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Re: Plex Media Server no longer in Network Location or accessible by TV after update

Post by ManassasMan52 » Mon Nov 30, 2020 1:13 am

Yes, I just retried and I can play my media in the web player. I also rebooted the NAS again but this didn't appear to make a difference. I also enabled remote access in Plex and this also didn't seem to do anything as far as seeing Plex in my Network Locations or from network attached devices.

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Re: Plex Media Server no longer in Network Location or accessible by TV after update

Post by ManassasMan52 » Mon Nov 30, 2020 1:50 am

In my router, the UPnP shows:

UPnP Service List
Total Clients: 1Refresh
ID Service Description External Port Protocol Internal IP Address Internal Port
1 Plex Media Server 19748 TCP 192.168.1.103 32400

And the clients are:

Client List
Total Clients: 2Refresh
ID Client Name MAC Address Assigned IP Leased Time
1 LGwebOSTV A8-23-FE-1F-0F-54 192.168.1.100 21:42:02
2 NASE809B4 00-08-9B-E8-09-B4 192.168.1.103 22:52:29

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dolbyman
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Re: Plex Media Server no longer in Network Location or accessible by TV after update

Post by dolbyman » Mon Nov 30, 2020 1:53 am

any issues visible in the logs ?

the plex forums might be a better bet

make sure upnp is off in your router..big security risk (opening ports by any device on your lan)

also the router wouldn't come into play on lan2lan connections

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