Plex not loading

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userman93
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Posts: 31
Joined: Wed Feb 10, 2021 9:38 pm

Plex not loading

Post by userman93 »

I am on the home page of my locally hosted plex server. I am running version 1.23.4. I stopped it, then started it back up again, but it still doesn't load. It just shows a spinner.
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dolbyman
Guru
Posts: 34903
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Plex not loading

Post by dolbyman »

check your Plex logs to see whats going on
userman93
Starting out
Posts: 31
Joined: Wed Feb 10, 2021 9:38 pm

Re: Plex not loading

Post by userman93 »

I see this one a lot:
ERROR - Network Service: Error in browser handle read: 125 (Operation canceled) socket=-1
holger_kuehn
Easy as a breeze
Posts: 413
Joined: Sun Oct 20, 2013 11:45 pm
Location: Premnitz, Germany

Re: Plex not loading

Post by holger_kuehn »

You should post your logs on the plex-forum, usually you'll get there a specific hints what's wrong. Have you rebooted your NAS? I had some occasions where only this solved some issues leading to your described behavior.
NAS (production): TS-1635AX FW: QTS 5.1.4.2596 build 20231128
NAS (backup): TS-1635AX FW: QTS 5.1.4.2596 build 20231128
QTS (SSD): [RAID-1] 2 x 2TB Samsung Evo 860 M.2-Sata
Data (QTier): [RAID-6] 4 x 4TB Samsung 870 QVO Sata
Data (HDD): [RAID-6] 7 x 18TB Exos
RAM: 8 GB (QNAP shipped)
UPS: CyberPower CP900EPFCLCD
BACKUP: 10x4TB WD Red using a USB 3.0 Dock
Usage: SMB with rclone (encrypted)

NAS: TS-873U-RP FW: QTS 5.1.4.2596 build 20231128
Data (SSD): [RAID-10] 4 x 1TB Samsung Evo 860 Sata
RAM: 8 GB (QNAP shipped)
UPS: CyberPower PR2200ELCDRT2U
BACKUP: 4TB Synology DS214 FW: DSM 7.0.41890
Usage: SMB, Backup Domain Controller
slav
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Posts: 12
Joined: Sat Jan 02, 2010 3:07 am
Location: Denmark

Re: Plex not loading

Post by slav »

I have the same issue..... updated plex to 1.23.4 in app center and then no connection to the server.....
Steffen Lav
Copenhagen, Denmark

TS-453A w/ 16GB RAM & 4*Segate SATA3 4TB ST8000VN000/NAS -- FW: QTS 4.3.3, Backup: QNAP TS-239 w/ 2GB RAM & 2 * Seagate SATA3 6TB ST6000VN000/NAS -- FW: QTS 4.2.3
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dolbyman
Guru
Posts: 34903
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Plex not loading

Post by dolbyman »

Just reboot the NAS and check again
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