Can't login to QIot

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GeekyTim
Starting out
Posts: 15
Joined: Mon Nov 24, 2014 12:42 am

Re: Can't login to QIot

Post by GeekyTim »

I am having the same issue, and yes, I am using the default admin account. Still cannot log in.
Tim

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QNAP TS-453B-8GB 16TB
QNAP TS-219P
Ehrmann87
First post
Posts: 1
Joined: Fri Oct 23, 2015 2:21 am

Re: Can't login to QIot

Post by Ehrmann87 »

Had the same problem but I found a solution. My passphrase for the "admin"-account contained a special sign like $ § % & and after i removed it, it was possible to login. 2-step-verification was working perfectly.

Hope I can help someone with this information.

NAS TS-251, 1TB Raid 1, 16 GB RAM
Firefox 65.0.2
QNAP-Firmware 4.3.6.0805
QIoT-Version 1.2.066
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andersoncheng
Getting the hang of things
Posts: 73
Joined: Mon Dec 25, 2017 10:48 am
Contact:

Re: Can't login to QIot

Post by andersoncheng »

sblusson wrote: Sat Jan 20, 2018 2:04 am Hi,
I have same problem : login admin/admin with admin = QTS password no work !
I install on a TS251
Someone have a solution ?
Thanks
which version of QIoT you used ? and may try to follow this article
https://www.qnap.com/en/how-to/faq/arti ... suite-lite

If these messages persist, check your network access permissions in Control Panel > System > Security > Allow/Deny List. If "Allow connections from the list only" is selected, this may cause issues with connecting to QIoT Suite Lite. For more information, check https://www.qnap.com/go/how-to/faq/con_show.php?cid=837
pblarry49
New here
Posts: 2
Joined: Sun May 21, 2017 3:46 am

Re: Can't login to QIot

Post by pblarry49 »

I have tried every cure in this thread short of changing my admin password ( which has a ,<special char> in it) and I still cannot log into QIOT.
I actually used it up to the last couple of updates. It's a shame this app is so unstable. I really wanted to use it.
nickm324
New here
Posts: 3
Joined: Wed Jan 11, 2017 8:26 am

Re: Can't login to QIot

Post by nickm324 »

Any solution to this issue? I just installed QIot and cannot login, tried using all the combinations of browsers and login credentials suggested throughout this thread and nothing works. If this has this bad of an issue they should remove it from the available apps.
ChiefORZ
Starting out
Posts: 17
Joined: Tue Apr 03, 2012 3:52 pm

Re: Can't login to QIot

Post by ChiefORZ »

Its 2020 and i can't log in.
Even the QNAP Helpdesk can't help me with it...
... by the way ... was someone hearing about a coming update to PHP ?
andypircher
New here
Posts: 8
Joined: Thu Apr 02, 2020 3:46 am

Re: Can't login to QIot

Post by andypircher »

Same problem on TS-251D
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kuznetsoff
Starting out
Posts: 23
Joined: Thu May 07, 2020 10:26 pm

Re: Can't login to QIot

Post by kuznetsoff »

Same thing. Cannot login.

Plus I've disabled default admin account and using other admin account with 2f authentication.

App should not rely on default admin user.

Can anyone from @qnap help desk help with this?
TS-453a
DrVish
First post
Posts: 1
Joined: Sun Nov 01, 2020 7:17 am

Re: Can't login to QIot

Post by DrVish »

Figured it out...

I had my "admin" account disabled. so, log into your QNAP and enable the admin account. then go to the IoT page and login with "admin" and whatever password you had set to that. if you have 2 factor enabled, you will need to enter that code too. if all is correct, you should log in instantly.

once you are logged in to IoT, go to the users page and hover the mouse over the + Add user button on top left. you will see "import a user from QTS", click that and you should be able to import your usual username you have been using to log into the QNAP. If this username has admin right in QNAP, you will also receive admin rights in IoT (see Role column). Else, you can create a new username as well, but i didn't see a way to assign admin role to this.

Anyway, if you successfully imported your usual username, then you can log back into QNAP and disable the admin account again. Then just log into IoT with your usual username and should work fine with full admin rights.

hope this helps anyone still struggling.
heistje
New here
Posts: 7
Joined: Wed Jul 27, 2016 10:56 pm

Re: Can't login to QIot

Post by heistje »

Same over here, can't log in (admin account)
QNAP TS251+ 8GB
HIKVISION DS-2CD2042WD-I and HIKVISION DS-2CD2442FWD-IW
RFXtrx433E on Domoticz (Ubuntu Server 16.04 on Virtualization Station)
KlikAanKlikUit devices
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