How do I permanently disable "QNAP AI Core" facial and object recognition?

pcuaron · Post by **pcuaron** » Thu Mar 03, 2022 5:45 am

Hello. I'm using QTS 5.0.0.1932 and Multimedia Console 1.6.1 on a 8GB x86 QNAP NAS. I need to permanently disable the QNAP AI Core features of facial and object recognition. The Multimedia Console app apparently only allows you to pause it. I don't need the feature, it is taking forever to index everything on my very large storage pool and it will needlessly slow down the NAS for the features I do need, not to mention the disk space taken by the indexing. There MUST be a way to disable it!

By the way: how do I submit feedback to the developers?

Thanks!!

dolbyman · Post by **dolbyman** » Thu Mar 03, 2022 5:50 am

To submit to devs, open a ticket (they do not come here)

https://www.qnap.com/en-us/support-ticket/

pcuaron · Post by **pcuaron** » Thu Mar 03, 2022 5:58 am

dolbyman wrote: ↑
Thu Mar 03, 2022 5:50 am
To submit to devs, open a ticket (they do not come here)

https://www.qnap.com/en-us/support-ticket/

thanks!

Gilles · Post by **Gilles** » Sat Nov 26, 2022 6:50 pm

I totally agree and the fact that QNAP AI Core coult not be deactivated without deactivating QSearch (the last is essential in a NAS) is more than suspect from QNAP and may infringe the RGPD european laws.
Is QNAP transmitting informations from my NAS to QNAP Company or to other companies ?

dolbyman · Post by **dolbyman** » Sat Nov 26, 2022 8:30 pm

Unless you block all traffic from the NAS, only QNAP would know (they do not come here. see the second post)

Mivan · Post by **Mivan** » Mon Feb 20, 2023 11:48 am

How do I permanently disable "QNAP AI Core" facial and object recognition?
I don't need this functionality, let us disable it please.

Mivan · Post by **Mivan** » Mon Feb 20, 2023 11:51 am

dolbyman wrote: ↑
Thu Mar 03, 2022 5:50 am
To submit to devs, open a ticket (they do not come here)

https://www.qnap.com/en-us/support-ticket/

This link doesn't go where it should be going.

Mivan · Post by **Mivan** » Mon Feb 20, 2023 11:53 am

no proper answer to this concern so far

OneCD · Post by **OneCD** » Mon Feb 20, 2023 11:53 am

Mivan wrote: ↑
Mon Feb 20, 2023 11:51 am

dolbyman wrote: ↑
Thu Mar 03, 2022 5:50 am
To submit to devs, open a ticket (they do not come here)

https://www.qnap.com/en-us/support-ticket/
This link doesn't go where it should be going.

Where should it be going?

kingking306 · Post by **kingking306** » Fri Mar 24, 2023 4:18 pm

Mivan wrote: ↑
Mon Feb 20, 2023 11:48 am
How do I permanently disable "QNAP AI Core" facial and object recognition?
I don't need this functionality, let us disable it please.

+1 Totally agree.

dolbyman · Post by **dolbyman** » Fri Mar 24, 2023 8:40 pm

As said, posting #metoo in here does not do anything . open tickets with QNAP

topic > closed

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How do I permanently disable "QNAP AI Core" facial and object recognition?

How do I permanently disable "QNAP AI Core" facial and object recognition?

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permanently disable facial and object recognition?

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