Can't create task in qvr face insight

Intelligent Facial Recognition Solution
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photogeek54
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Joined: Wed Mar 02, 2016 2:12 pm

Can't create task in qvr face insight

Post by photogeek54 » Sun Dec 05, 2021 4:46 am

I'm trying to create my first task based on an RTSP feed but get the message: "to conduct transcoding go to app center and install cayin mediasign player and then activate relevant licenses". I have installed cayin, I activated the free license, I've rebooted the TVS-872XT NAS. still get the message, any ideas?

rolldog
Getting the hang of things
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Joined: Mon Mar 23, 2015 11:58 am

Re: Can't create task in qvr face insight

Post by rolldog » Fri May 13, 2022 9:03 am

I'm having the same issue with a brand new TVS-872XT. I decided to install QuTS Hero instead of QTS, but the only difference is running QVR Elite vs QVR Pro. I can install everything, but when I try to create a task in QVR Face Insight, it gives me an error message regarding Cross. I don't understand because it was working fine on my older TVS-882.
Cross Error.jpg
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