High HDD temperature on TS-453Bmini vs TS-453A

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jbarros
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High HDD temperature on TS-453Bmini vs TS-453A

Postby jbarros » Mon May 08, 2017 6:38 am

Hi,

Bought my first(and second) QNAP last month, a TS-453A and after some reading I asked Amazon to return it and bought a TS-453Bmini.

I moved the disks to the new system and imediatly noticed a ~10º temperature difference :-0
I have a raid1 with 2x WD 4TB REDs and a single WD 3TB RED

After warming up for 30 mins and mostly idle, both systems read:

System: TS-453A
Firmware: 4.3.3 Build 20170503
System Temperature: 36 C/97 F
CPU Temperature: 50 C/122 F
HDD1 Temperature: 35 C/95 F
HDD2 Temperature: 34 C/93 F
HDD3 Temperature: -- C/-- F
HDD4 Temperature: 32 C/89 F
System FAN1 Speed: 562 RPM

System: TS-453Bmini
Firmware: 4.3.3 Build 20170503
System Temperature: 36 C/97 F
CPU Temperature: 47 C/116 F
HDD1 Temperature: 42 C/107 F
HDD2 Temperature: 40 C/104 F
HDD3 Temperature: -- C/-- F
HDD4 Temperature: 40 C/104 F
System FAN1 Speed: 519 RPM

Both systems were installed on the same place, same ambient temperature and same HDDs.

I was considering upgrading to the 453B and looked at the manual but I see the drive trays are also in plastic which I suspect is the problem as there is no heat exchange from the HDDs->trays->chassis

I've seen HDD1 reach 47º so I'm concerned about the future health of my HDDs and am considering returning the NAS to Amazon.

Anyone here with experience on the 453B line?

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Johnno72
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Re: High HDD temperature on TS-453Bmini vs TS-453A

Postby Johnno72 » Mon May 08, 2017 6:48 am

jbarros wrote:I was considering upgrading to the 453B and looked at the manual but I see the drive trays are also in plastic which I suspect is the problem as there is no heat exchange from the HDDs->trays->chassis

Perhaps you could order replacement metal drive trays, they are available, even just one to try with the HDD that is causing you concern as an experiment.

jbarros wrote:I've seen HDD1 reach 47º so I'm concerned about the future health of my HDDs and am considering returning the NAS to Amazon.

Be careful with trying to return it again to Amazon, technically there is nothing wrong with the hardware so they may not exchange it (I do not know what Amazon's exchange / replacement policy is)
OS: Win10 Pro v1809 (bld 17763.1) x64
NAS: QNAP TS-EC2480U-RP 16G 24 Bay Rackmount - Firmware: 4.3.4.0695 Build 20180830
StoragePool / DataVol: Storage Pool 1 / DataVol1: Single 29.04TB - Thick Volume: 29TB
HDD's: Western Digital - Model: WDC WD4001FFSX-68JUN0 Red Pro NAS 3.5"
HDD Size: 4TB - HDD Firmware all HDD's: 81.00A81
RAID Configuration: RAID6 x 10, HotSpare x 1, ColdSpare x 1 - Network: 1GbE
UPS: CyberPower PR3000ELCDRT2U Professional Rackmount LCD 3000VA, 2250W 2U Line Interactive UPS
QNAP Hardware details required: https://forum.qnap.com/viewtopic.php?f=5&t=68954
Remote Administration of: TVS-863+ 16G on UPS Cyberpower OLS1500E+RMcard205

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OneCD
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Re: High HDD temperature on TS-453Bmini vs TS-453A

Postby OneCD » Mon May 08, 2017 7:37 am

Just some related info: viewtopic.php?f=25&t=128720

Debian 'Stretch' on my production NAS (TS-569 Pro), with the backup NAS (TS-559 Pro+) to eventually follow. When that happens, I'll no longer use or support any QNAP firmware. Debian powerup/poweroff times are < 1 minute.

one.cd.only@gmail.com

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jbarros
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Re: High HDD temperature on TS-453Bmini vs TS-453A

Postby jbarros » Mon May 08, 2017 8:18 am

Johnno72 wrote:
jbarros wrote:I was considering upgrading to the 453B and looked at the manual but I see the drive trays are also in plastic which I suspect is the problem as there is no heat exchange from the HDDs->trays->chassis

Perhaps you could order replacement metal drive trays, they are available, even just one to try with the HDD that is causing you concern as an experiment.


I see no compatible model from QNAP accessories list: http://shop.qnap.com/index.php?route=product/search&keyword=tray&category_id=0.
My model is a TRAY-35-NK-BLK001 http://shop.qnap.com/index.php?route=pr ... uct_id=167
Anyways, all other HDDs are usually just 1º cooler then HDD1 (the one next to the board) so this is a "global" issue.

Johnno72 wrote:
jbarros wrote:I've seen HDD1 reach 47º so I'm concerned about the future health of my HDDs and am considering returning the NAS to Amazon.

Be careful with trying to return it again to Amazon, technically there is nothing wrong with the hardware so they may not exchange it (I do not know what Amazon's exchange / replacement policy is)

Amazon let's you return items purchased in the last 30 days, no questions asked.

jbarros
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Re: High HDD temperature on TS-453Bmini vs TS-453A

Postby jbarros » Mon May 08, 2017 8:20 am

OneCD wrote:Just some related info: viewtopic.php?f=25&t=128720


I tried playing with Smartfan settings (the TS-453Bmini has more options) and without putting the fan at high speed there was no option with visible difference on the HDDs temperature.

mhndel
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Re: High HDD temperature on TS-453Bmini vs TS-453A

Postby mhndel » Wed Jul 11, 2018 12:19 pm

hi Jbarro, any development with ur hdd's temps in the mini ?

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schumaku
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Re: High HDD temperature on TS-453Bmini vs TS-453A

Postby schumaku » Thu Jul 12, 2018 2:52 pm

What's the point? The TS-453Bmini has a complete different enclosure design, with a much lower forced air flow over the storage blocks than the NAS with the big open front trays. Typical NAS and business class HDD can be operated reliably in environment temperatures between 5°C to 60°C.


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