Probably my last QNAP...

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kherr4377
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Re: Probably my last QNAP...

Post by kherr4377 » Tue Nov 24, 2020 11:33 pm

I'm done buying ANY pre-made NAS ..... more flexibility, totally better logistics/value in "rolling your own" and using the likes of TrueNAS.

In the event of hardware failure .... replace the part on the affordable and be up and running in a couple of days instead of sending the box back to Qnap and waiting 3 weeks. Your data is tied to a software package ...... it doesn't care about hardware like having to BUY another Qnap just to get your data back.

Want to upgrade to the latest/greatest .... your only concern is your motherboard, not worrying if Q's BIOS will support it and not having to jump through hoops and hope your memory will work. Make it as powerful as you need and be able to deal with it if you need more HP later. No soldered in chips and EVERYTHING on one board ......
Production :
TVS-673 4.3.4 0387
4 X 3TB WD RED : 1 X 4TB HGST DESKSTAR R5
32GB
LAN-10G1SR-D, FiberHal for Cisco SFP-10G-SR
NETGEAR ProSAFE SS3300-28X

Backup :
TS-469L 4.3.4 0387
4 X 3TB WD RED R5
3GB
Located detached garage .. cheap offsite solution ...

2nd TS-469L awaiting drives and reassignment for front-line duty .......

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pinkytwister
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Re: Probably my last QNAP...

Post by pinkytwister » Mon Jan 04, 2021 4:27 am

It's a waste of time.
Probably my last qnap...


I bought my first NAS in 2013 (TS-451) MAX RAM 8 GB and I was a huge fan of the features and ease of use! Back then updates were fairly regular for the apps and the overall GUI interfaces had very few patches and updates. I could run VM's and all the other QNAP features without a hiccup. It was a wonderful time in my relationship with QNAP! I continued to have this love affair with QNAP and told many friends how this product is what every home users need to backup files and personal data at home! However, in the last 2 years or so my QNAP has begun to slow and have issues. I removed ALL the unnecessary apps and tried to streamline how I used my NAS. I still struggled with performance with my NAS CPU and memory. I feel it might be tied to the newer GUI interface, the QuMagie, multimedia management, enabling scanning and indexing with Qsirch and the introduction of help center and notification center, and of course everyone's favorite licensing center app! All of which I disabled, uninstalled or turned off to make my NAS function.

So I bought a new QNAP NAS (TS-253D) as a new front-end NAS with hopes of the higher 4 core processor and the new system could handle basic functions better and use my older NAS for additional storage.

However, I am seeing the exact same issues with a slow GUI interface (directly connecting on the same network) and high memory and CPU usage which the GUI struggles to render and be useful on basic opening of items in the console.

I am very disappointed and wondering if I should just jump ship and go another route? Perhaps Synology or does that platform share in the same kind of issues?

I agree with the original poster, in that I am starting to feel the same

It's a waste of time.
Probably my last qnap...
Happy NAS Day!

Model: TS-253D FW: 4.5.1.1.X
Disks: 2 x 3TB WDC REDs
RAM: 4 GB
UPS: APC 650MC
qVPN /w PIA , PLEX, photo file share.

Model: TS-451 FW: 4.5.1.1.X
Disks: 4 x 3TB Seagate IronWolf
RAM: 8 GB
UPS: APC 650MC
Backup & Test NAS

Cold Cloud Storage: BackBlaze Backup Sync

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jaysona
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Re: Probably my last QNAP...

Post by jaysona » Mon Jan 04, 2021 4:53 am

A Celeron, is a Celeron, is a Celeron. I have a couple of J1900 based QNAPs, they're fine for storage (use one as a seedbox), but I would never dream of running a VM on the J1900 based system - those CPUs are anemic at best. I have noticed that 4Gig of RAM made those system barely usable, 8Gig of RAM was the minimum req'd to make them usable and not feel like Molasses flowing down a hill in winter.

Synology does have a different UI, but all their units are Celeron based as well, but their DSM operating environment does not appear to have as much bloatware enabled by default like QTS does.

I think an ideal world would be running Synology DSM on QNAP hardware. :DD
H/W: Asustor AS6604T (8Gig) / 2x Asustor AS7010T (16Gig) (Plex server & media storage)
H/W: TS-219 Pro / TS-509 Pro
H/W: TVS-EC1080 (32Gig ECC) - VM host & Plex media storage / TVS-871 (i7-4790S 16Gig) - seedbox
O/S: Slackware 14.2 / MS Windows 7-64 (x5)
Router1: Asus RT-AC86U - Asuswrt-Merlin - 386.2_6
Router2: Asus RT-AC68U - DD-WRT v3.0-r39960M kongac
Router3: Linksys WRT1900AC - DD-WRT v3.0-r43028 std
Router4: Asus RT-AC66U - FreshTomato v2021.4

Misc: Popcorn Hour A-110/WN-100, Pinnacle Show Center 250HD, Roku SoundBridge Radio (all retired)
Ditched QNAP units: TS-269 Pro / TS-253 Pro (8Gig) / TS-509 Pro / TS-569 Pro / TS-853 Pro (8Gig)
TS-670 Pro x2 (i7-3770S 16Gig) / TS-870 Pro (i7-3770S 16Gig)

StardustOne
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Re: Probably my last QNAP...

Post by StardustOne » Wed Aug 04, 2021 5:18 am

Since I have used Qnap products now over a decade, I am finally at the point where I totally agree why users consider switchichng to other backup solutions.

Not only is Qnap a very complex infrastrucutre, it is also dead slow and barely acceptable as a backup solution for the masses, I am frustrated about waiting messages, about the 10 to 15 minutes boot time of my 431+, about the illogical concept of you need to allow the admin that is not an admin to access the USB device that has been plugged in, about the illogical concept of the home and the homes shares, about the inconsistent menus and very awkward functionality and structure of the complex menu systems.

Nothing makes much sense to me, but everything is possible, I understand why people like to have the option to tweak everything, but I also understand why people do not want to cope anymore with this strange and weird concept.

I have tested out the other vendor, I now understand what it means to have hardware, that boots fast in 3 to 5 minutes, that works reliable outside of the QNAP universe. And yes even though I recently bought an 2nd 431+ and also a 231P2, I maybe also am finally there where I can say, maybe my last QNAP. It is not worth to waste my time to find a way around illogical concepts. I wasted so much time to synchronize data, to do backups the right way, to make things more secure. And yes I am tired of fine tuning what should be made secure out of the box, I strive for easy and Mac like functionality without having to first lookup forum posts to understand how I have to bend myself to the concepts that the QNAP engineering departments have thought of the whay how things need to work.

Are they on the right path? I have a doubt and it seems that I am not alone. QNAP did not adapt to user friendliness over all those years, they went the path of to allow the user to tweak things you want it to be, but I do not have the time nor the knowledge to adapt to this lifestyle.

Maybe it is my last QNAP too, but before I can do a switch I need to bring my backup in order so that I am ready to take the risk.

cdxp01
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Re: Probably my last QNAP...

Post by cdxp01 » Wed Aug 04, 2021 11:12 am

+1 Having spent a couple of weeks recovering from a failure I wouldnt recomend Qnap to anyone for home use. The grim and toxic nature of this support forum doesnt help the Qnap cause. At least 2/3 of the responses could be culled without any loss of useful information and nearly all the guides while they have useful information in them need updating.

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Cbrad01
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Re: Probably my last QNAP...

Post by Cbrad01 » Thu Aug 05, 2021 11:02 pm

I have been using QNAP devices for about 8 years now and overall I still am very happy with my devices.
I do agree with the feedback here. My message to QNAP would be stop installing ** by default. Make the core is lean and tight and provide all the features as application that’s wrong can install and run as needed. They still could advertise all of the bells and whistles for sales and marketing and give us far more control.
I don’t want to go into the OS and figure out how to stop / kill stuff I don’t use.
I install apps I use / need and most of them I disable when I am not using them.
The core is should run the NAS, handle the core network and file system and nothing else. Make everything else a installable app.


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asm1400
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Re: Probably my last QNAP...

Post by asm1400 » Sat Aug 07, 2021 9:14 am

I have owned several QNAP units over the years, and it ain't like it use to be. I decided no more QNAP for me back in 2020. I was just fed up with the same old responses for problems. back up you data, clear this and that and reload and pull back your data. Useless and rarely solved the issue. I think of the wasted days with their product. One year I decided, I wanted my drives to be encrypted, but that process wipes all the data. FW updates take way, way too long and only get worse. Last time I did it 45 for shutdown, startup, update and restart. I don't run much in the way of services and such, but takes forever before you can use the NAS. I timed, reboot, cold start between the QNAP and my ASUSTOR NAS. The ASUSTOR was up and ready to use in 1min 58sec on average. The QNAP took 8mins 47sec on average. My TS-873 is still updating to the latest Hybrid Backup Sync, and it has been 45 mins. already.

There are sever memory leaks in the system. Once a week when I check in on the units, I see the RAM available drops to 4xx MB and I have to run QBoost to get back to 4.8x GB of free RAM. HBS 3 has become such a resource pig, it not even funny. Last week it took over 20 minutes from when I entered my name and password before I saw the UI and it was unresponsive. I started a restart and 25 minutes later it was still shutting down services and had the same long list showing. Hour later, the same thing and forced a shutdown by holding the power button. HybridMount has also been causing issues on this unit. All the bloatware on them as well. Having to remove Helpdesk app after every new fw update and so many apps that you can't that many others and myself do not need. Very sad, a once really good product has become a large paperweight(expensive one, at that).

I am in the process of building a TrueNAS setup. I am only waiting for some 12TB to populate the 16bay chassis. The QNAPs will be the backup system, until I can afford to build another TrueNAS system. I wish I had more ASUSTOR NAS units, they don't have the troubles of the QNAP.

When all is done, take the QNAP units to the range and fire some 50cal ammunition into them. Some great stress relief.

HBS is still updating.

Bye

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dolbyman
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Re: Probably my last QNAP...

Post by dolbyman » Sat Aug 07, 2021 9:39 am

Ahh...another one that wants to shoot their NAS ...50. cal..*pew pew*..'Murica

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Cbrad01
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Re: Probably my last QNAP...

Post by Cbrad01 » Sat Aug 07, 2021 1:36 pm

asm1400 wrote:I have owned several QNAP units over the years, and it ain't like it use to be. I decided no more QNAP for me back in 2020. I was just fed up with the same old responses for problems. back up you data, clear this and that and reload and pull back your data. Useless and rarely solved the issue. I think of the wasted days with their product. One year I decided, I wanted my drives to be encrypted, but that process wipes all the data. FW updates take way, way too long and only get worse. Last time I did it 45 for shutdown, startup, update and restart. I don't run much in the way of services and such, but takes forever before you can use the NAS. I timed, reboot, cold start between the QNAP and my ASUSTOR NAS. The ASUSTOR was up and ready to use in 1min 58sec on average. The QNAP took 8mins 47sec on average. My TS-873 is still updating to the latest Hybrid Backup Sync, and it has been 45 mins. already.

There are sever memory leaks in the system. Once a week when I check in on the units, I see the RAM available drops to 4xx MB and I have to run QBoost to get back to 4.8x GB of free RAM. HBS 3 has become such a resource pig, it not even funny. Last week it took over 20 minutes from when I entered my name and password before I saw the UI and it was unresponsive. I started a restart and 25 minutes later it was still shutting down services and had the same long list showing. Hour later, the same thing and forced a shutdown by holding the power button. HybridMount has also been causing issues on this unit. All the bloatware on them as well. Having to remove Helpdesk app after every new fw update and so many apps that you can't that many others and myself do not need. Very sad, a once really good product has become a large paperweight(expensive one, at that).

I am in the process of building a TrueNAS setup. I am only waiting for some 12TB to populate the 16bay chassis. The QNAPs will be the backup system, until I can afford to build another TrueNAS system. I wish I had more ASUSTOR NAS units, they don't have the troubles of the QNAP.

When all is done, take the QNAP units to the range and fire some 50cal ammunition into them. Some great stress relief.

HBS is still updating.

Bye
I wonder how your NAS is setup or configured as none of my systems perform like yours. Every task is within what I would expect a pc of the same specs to run and overall my devices run rock solid.
Only problems I have are usually of my own making.
I am not defending QNAP as there are several things I don’t like, but quality of the hardware and stability of the NAS OS and such is great. I have one NAS that runs 9 VMs like a champ.


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asm1400
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Re: Probably my last QNAP...

Post by asm1400 » Sat Aug 07, 2021 11:44 pm

dolbyman wrote:
Sat Aug 07, 2021 9:39 am
Ahh...another one that wants to shoot their NAS ...50. cal..*pew pew*..'Murica
You betcha'! I have owned QNAP product for over 15 years, but in the last 4 or 5 years the quality of the OS and apps have become bloated and **. Hardware for the most part is a solid built unit, no question there. I was looking into maybe running TrueNAS on them, but when I saw that the OS was on a USB key, no way.

asm1400
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Re: Probably my last QNAP...

Post by asm1400 » Sat Aug 07, 2021 11:52 pm

RandomMen wrote:
Sat Aug 07, 2021 12:59 pm
asm1400 wrote:
Sat Aug 07, 2021 9:14 am
When all is done, take the QNAP units to the range and fire some 50cal ammunition into them. Some great stress relief.

HBS is still updating.

Bye
Bye...

Goodluck with your personal crusade against qnap. :?

I am a satisfied user for years.
I just sharing my experience with their products. I have owned various QNAP products for over 15 years. The hardware is very well built. Lately the OS and the apps have become over bloated and crappy. My units are used as data storage and the only app I use is HBS3 for nightly backups and that app has become one resource pig and had to rework it too often. I use to own 5 units in total and am no noobie or such. Also they way they implement some features is so a** backwards.

If they work for you, you are lucky. They use to for me, but not anymore. It should not take 40+ minutes to complete a full fw update cycle.

asm1400
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Re: Probably my last QNAP...

Post by asm1400 » Sun Aug 08, 2021 12:28 am

Cbrad01 wrote:
Sat Aug 07, 2021 1:36 pm
asm1400 wrote:I have owned several QNAP units over the years, and it ain't like it use to be. I decided no more QNAP for me back in 2020. I was just fed up with the same old responses for problems. back up you data, clear this and that and reload and pull back your data. Useless and rarely solved the issue. I think of the wasted days with their product. One year I decided, I wanted my drives to be encrypted, but that process wipes all the data. FW updates take way, way too long and only get worse. Last time I did it 45 for shutdown, startup, update and restart. I don't run much in the way of services and such, but takes forever before you can use the NAS. I timed, reboot, cold start between the QNAP and my ASUSTOR NAS. The ASUSTOR was up and ready to use in 1min 58sec on average. The QNAP took 8mins 47sec on average. My TS-873 is still updating to the latest Hybrid Backup Sync, and it has been 45 mins. already.

There are sever memory leaks in the system. Once a week when I check in on the units, I see the RAM available drops to 4xx MB and I have to run QBoost to get back to 4.8x GB of free RAM. HBS 3 has become such a resource pig, it not even funny. Last week it took over 20 minutes from when I entered my name and password before I saw the UI and it was unresponsive. I started a restart and 25 minutes later it was still shutting down services and had the same long list showing. Hour later, the same thing and forced a shutdown by holding the power button. HybridMount has also been causing issues on this unit. All the bloatware on them as well. Having to remove Helpdesk app after every new fw update and so many apps that you can't that many others and myself do not need. Very sad, a once really good product has become a large paperweight(expensive one, at that).

I am in the process of building a TrueNAS setup. I am only waiting for some 12TB to populate the 16bay chassis. The QNAPs will be the backup system, until I can afford to build another TrueNAS system. I wish I had more ASUSTOR NAS units, they don't have the troubles of the QNAP.

When all is done, take the QNAP units to the range and fire some 50cal ammunition into them. Some great stress relief.

HBS is still updating.

Bye
I wonder how your NAS is setup or configured as none of my systems perform like yours. Every task is within what I would expect a pc of the same specs to run and overall my devices run rock solid.
Only problems I have are usually of my own making.
I am not defending QNAP as there are several things I don’t like, but quality of the hardware and stability of the NAS OS and such is great. I have one NAS that runs 9 VMs like a champ.


Sent from my iPhone using Tapatalk
I use my QNAPs strictly as storage devices. I disable web, db and all other stuff that is not needed. I have min 8GB of RAM in each unit. Hybrid Backup Sync 3 is the only app I use to backup data to other units. I wish I could uninstall all the other useless apps on the QNAP, but they are built-in. Also annoying is that I have to uninstall the helpdesk app every time. As I said, my ASUSTOR smokes my best QNAP NAS in every way. I wish I did not sell my other ASUSTOR unit a few years back, would have used it to replaced that last QNAP I bought TS-873. I miss having a display on it, you could tell what state it was in. Paid more for the unit and got much less.

When I have to run QBoost every week to regain the RAM on each unit, it shows how poorly the OS and apps are coded. My oldest unit that I still have is the TS-853 Pro and I sold off a few years back a TS-659. So it shows that the hardware is built to last. I still have 4 QNAP units and one is dedicated as a video media storage unit.

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dolbyman
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Re: Probably my last QNAP...

Post by dolbyman » Sun Aug 08, 2021 12:39 am

asm1400 wrote:
Sat Aug 07, 2021 11:44 pm
I was looking into maybe running TrueNAS on them, but when I saw that the OS was on a USB key, no way.
You can rewrite or replace the DOM onboard ...alternatively, there are USB keys that are tiny

asm1400
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Re: Probably my last QNAP...

Post by asm1400 » Mon Aug 09, 2021 12:03 am

dolbyman wrote:
Sun Aug 08, 2021 12:39 am
asm1400 wrote:
Sat Aug 07, 2021 11:44 pm
I was looking into maybe running TrueNAS on them, but when I saw that the OS was on a USB key, no way.
You can rewrite or replace the DOM onboard ...alternatively, there are USB keys that are tiny
The DOM on the TS-873 can be replaced. It is a cheesy 512MB unit and is a USB style. USB keys are not designed for such use. TrueNAS no longer recommends using USB keys as the boot device. So unless I can get a 32GB USB DOM with really good read/write speeds, not worth while for me. The DOM in the QNAP NAS has only 22/34MB/s Write/read speeds specs. This is the unit -> AP-UM512MR13CS-2MST, https://www.mouser.ca/ProductDetail/Apa ... LZI%2Fsw==


Would you know of a 32GB USB style DOM that would be suitable?

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dolbyman
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Re: Probably my last QNAP...

Post by dolbyman » Mon Aug 09, 2021 12:36 am

You can get USB sticks with high endurance as well

Or USB microSD adapters (barely larger than a microSD card) and a HE mSD

and there is also large USB DOMs
https://www.flexxon.com/product/industr ... dom-fxace/

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