Restart instead shutdown

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mariuslm
New here
Posts: 3
Joined: Sun Oct 17, 2021 3:03 pm

Restart instead shutdown

Post by mariuslm »

Hi all,

I have a TS-431 Qnap.
Firmware version: 4.3.6.1750

I cannot shutdown the device. Every time then the shutdown command is made the device is rebooted. Do anyone know how can I fix this issue?

Thanks!
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dolbyman
Guru
Posts: 35169
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Restart instead shutdown

Post by dolbyman »

done via cli or gui ?
mariuslm
New here
Posts: 3
Joined: Sun Oct 17, 2021 3:03 pm

Re: Restart instead shutdown

Post by mariuslm »

cli, gui, button. The same behavior.
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dolbyman
Guru
Posts: 35169
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: Restart instead shutdown

Post by dolbyman »

a ticket with qnap might be a good idea
mariuslm
New here
Posts: 3
Joined: Sun Oct 17, 2021 3:03 pm

Re: Restart instead shutdown

Post by mariuslm »

yes. I have already did it. I will wait for their answer.
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