Warning! Do not use QNAP-(Q)Sync in Mac-Windows-mixed environments

[dis-app-ointed]

I use QNAPs QSync since three years now. I have a setup with Sync-folders on Windows Server 2016, Windows 10 and macOS Monterey 10.4 with the latest updates each. Ever since there was no way to resolve a problem with syncing. QNAP NAS works with the latest QTS stable version.

I started five support-sessions, one with more than three hours remote support, to solve this kind of problem. No success!

This is a serious issue as there are two different ways the problem reveals:
Mac QSync-Client does not stop syncing ever. Mac QSync-Client finishes Syncing showing a green "finished"-arrow but files cannot be opened locally while accessible on the NAS.

I assure that I followed every guide, support proposal, hint on the internet to solve the issue. But QSync-Client for Mac seems to be kind of a public beta-version.

So please do NOT choose QNAP-NAS in mixed environments with macOS and Windows. Maybe competitors (Synology, Buffalo, WD ...) have working Windows-Mac-Solutions.

Obviously QNAP doens't care about this issue. Do not rely on QNAP-support in solving this issue. Choose a different NAS-provider!

[spile]

What was the response from Qnap when you opened a call to report the issue?

[QNAPDanielFL]

Obviously QNAP doens't care about this issue. Do not rely on QNAP-support in solving this issue. Choose a different NAS-provider!

Can you tell me the ticket number so I can ask about this case?

We should fix this.
But I would like to mention that resilio sync can also be used and it even works remotely without port forwarding.

But I expect we can likely get this issue fixed Qsync fixed.