T831X periodic random resets...
Posted: Tue Jan 31, 2017 1:33 pm
I've been running my TS-831X with Firmware 4.2.2 for about 2 months or so now. I've got 2 x 4Tb in a Raid1 encrypted and 6 x 6Tb in a Raid5. I mainly use it as a pure file storage device where all my media is located (raid5) and family photos/videos on the Raid1. It seems that the unit would periodically and quite randomly reset causing the Raid1 to always need an integrity check as when I unlock it after the reboot. The Raid5 usually doesn't have integrity issues after the reboot.
The unit is not currently on a UPS but it will be as soon as my electrician install a 20amp circuit for me...
A couple of times I caught the unit during a reset. There was no power loss to the unit. It is on the same power bar as my switch and cable modem and all the other units are working fine. The Qnap would just do a long beeeep. I'd look over and some or all of the HDD lights we be off but the power LED indicator was still on and the drives would slowly come back along with some beeping.
The log files don't really say anything except the system was not shut down properly and various volumes no longer existed and the Raid1 volume was not clean and needed a check.
Any suggestions on how to enable better logging so I can try and pinpoint the problem? Maybe it is a power issue... It's currently plugged into a Cyber Power rackmount powerbar. I could move it to another outlet...
The unit is not currently on a UPS but it will be as soon as my electrician install a 20amp circuit for me...
A couple of times I caught the unit during a reset. There was no power loss to the unit. It is on the same power bar as my switch and cable modem and all the other units are working fine. The Qnap would just do a long beeeep. I'd look over and some or all of the HDD lights we be off but the power LED indicator was still on and the drives would slowly come back along with some beeping.
The log files don't really say anything except the system was not shut down properly and various volumes no longer existed and the Raid1 volume was not clean and needed a check.
Any suggestions on how to enable better logging so I can try and pinpoint the problem? Maybe it is a power issue... It's currently plugged into a Cyber Power rackmount powerbar. I could move it to another outlet...