connection problem after change ISP/router?

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ishbell15
Getting the hang of things
Posts: 69
Joined: Wed Nov 16, 2016 6:14 am

connection problem after change ISP/router?

Post by ishbell15 »

Hi
I changed my ISP provider, therefore, changed the router from TP-Link TL-WR740N to Netcomm NF10WV. after this change, my QNAP NAS (TS-251+, QTS 4.2.3) can not be connected. Windows Qfinder Pro can ** up the device after restarted, but will be lost very soon. I tested, the old router TP-LINK is working ok, but without internet. any suggestion?
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dolbyman
Guru
Posts: 35272
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: connection problem after change ISP/router?

Post by dolbyman »

the qnap has a fixed ip?
new router has different subnet range?
ishbell15
Getting the hang of things
Posts: 69
Joined: Wed Nov 16, 2016 6:14 am

Re: connection problem after change ISP/router?

Post by ishbell15 »

Hi
This is fixed. because of security setting up.
With the previous router, I set up the access to QNAP device limited to certain ip addresses, such as local ones 192.168.0.*.

the range of ip address in the new router is 192.168.20.* that' causes problems

regards
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