[Megathread] Moogle's QNAP FAQ help

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Moogle Stiltzkin
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[Megathread] Moogle's QNAP FAQ help

Postby Moogle Stiltzkin » Wed Jul 05, 2017 6:29 pm

Image

Megathread changelog *click here

About
I'm just compiling all useful QNAP help guides or anything of use here so i can refer other users to help with their issues :mrgreen:

TIP:
-Use ctrl+f and type in short keyword, to navigate the FAQ easier. Scrolling down takes a bit longer to find what your looking for. Also recommended to use Chrome or Firefox


-Use mouse scroll + ctrl to adjust browser window to a comfortable size for easy reading (browser specific: may not work with your browser)



Lars made a good guide for how to communicate the necessary details for technical support to assist you, as well as how support in the QNAP community generally works over here (highly recommended if your unfamiliar with the Qnap community help guidelines)
viewtopic.php?f=5&t=68954#p309694


Moogle's newbie guide to contacting QNAP technical support for help

Step1:
Within QTS install helpdesk app then create a ticket to technical support using that. Alternatively you could create ticket via their website, but you need to fill in more stuff, hence i recommend creating ticket in qts whenever possible for the autofill feature.

https://helpdesk.qnap.com/index.php?/Default

Anyway you should expect a reply within 24 hours (weekends and holidays not counted toward this)

*note: Skip straight to step 5 if the issue is time sensitive that needs an immediate resolution, or you simply can't wait and insistent to get this done asap.


step2:

Ensure that ports 22, 443 must be unblocked (port forwarded on your router) to allow helpdesk support team to connect to your NAS. If the issue does not require remote support to login to your device, you probably can skip this step.


step3:

You may post on the forum about the issue. Cause maybe while your waiting for qnap support to get back to you, other qnap regular users might be able to help for any simple problems they may already know the answer to.


step4:

If you don't get a reply by then, you may using the same ticket send them a message to remind about the issue that has yet to be responded to.


step5:

If still no reply, you can chase them on the technical support hotline closest to you.
https://www.qnap.com/en/about/con_show. ... wone&cid=1



Source:
How to use the Helpdesk app to solve issues and provide feedback
https://www.qnap.com/en/how-to/tutorial ... e-feedback






Other popular Frequently Asked questions (FAQS)

What is storage pools? also explain storage manager. * scroll down to storage pools at the link here
Image

Storage Pool using LVM
You can use QNAP flexible volume management to better manage your storage capacity. The storage pool aggregates hard drives into a bigger storage space, and with the ability to support multiple RAID groups, the storage pool can offer more redundant protection and reduce risk of data crash.

Once a Storage Pool has been created, you can choose from three different methods to create your volume on top of the pool. The type of volume you want to create depends on whether you want flexibility or performance.

Static Volume:
Static volume will take up all of available space within the storage pool, it pre-allocate and pre-prepare the space for optimal read / write access. Since Static Volume takes up all of the Storage Pool space, you cannot create multiple multiple volume within the same pool.

Thick Volume:
Thick Volume offers a combination of space flexibility and performance, you can choose how much space to assign to a Thick Volume from the Storage Pool. This means you can create multiple Thick or Thin volume within the same Storage Pool. Once the desire Thick Volume size has been chosen, it pre-allocate and pre-prepare the space for read / write access.

Thin Volume:
Thin provisioning allows storage space to be used more flexibly. Thin Volume does not actually use physical storage space during volume creation, rather physical space is only use during write allocation. This means you can provision a Thin Volume size that is larger than your physical storage size. You can create multiple Thin volume within the same storage pool. Due to Thin Volume space flexibility, there is a performance impact during work load.

https://www.qnap.com/en/how-to/tutorial ... t-practice


There's also a big thread discussing the differences for static, thick and thin volumes here

Code: Select all

https://forum.qnap.com/viewtopic.php?t=102299




Why is storage pool capacity only 50% ? where did the rest wander off to?
MrVideo wrote:When a new volume is created, only 50% of the available space is allocated. You must go set it to max.


jacobite1 wrote:Ensure you have a backup (or 2, or 3) before you start.

The expansion process is not 100% foolproof. Your NAS may crash and you may loose data or suffer a write hole.

viewtopic.php?f=25&t=134044&p=624995&hilit=storage+50+expand+pool#p625006

Trexx wrote:Have fun. QNAP defaults to using only 50% of Storage Pool capacity for initial volume setup. This leaves space for iSCSI, etc. volumes/luns. Also you can expand volumes once they are created, but you can't shrink. So this helps people not shoot themselves in the foot.

viewtopic.php?f=11&t=134308&p=626898#p626897

razormoon wrote:Storage Pool >> Manage >> Expand Volume, look for Set to Max.

viewtopic.php?f=25&t=129206&p=591674&hilit=storage+50+expand+pool#p591311


You can read the guide here
https://www.qnap.com/en-us/how-to/tutor ... management
Image



How to Migrate to Another NAS (From an Existing NAS)

From Youtube.com


How to Expand Your Storage by Adding Additional Hard Drives

From Youtube.com


How to Upgrade Your Drives on your QNAP NAS

From Youtube.com


How to manually Update Firmware

From Youtube.com


Basically subscribe to QnapTV cause chances are if your looking for a step by step video guide, they've probably done it but you weren't aware about it. Go to their channel and hit subscribe :mrgreen:

https://www.youtube.com/channel/UCOhKlX ... laJZQlZ8RA



Moogle's newbie best practice guide for upgrading firmware.

1. if a new firmware comes out, do not immediately update unless there is a good reason to such as critical or high vulnerability fixes. If all that changes is just non security matters, and doesn't affect your usage, it's okay not to update. You can view qnap security bulletin for firmware updates that resolved exploits with listed severity level here

Code: Select all

https://www.qnap.com/en/support/con_show.php?cid=41


2. you can also defer update until after others had tried it first for a week or more, and reported any issues or not with it. Usually we learn this from the forum here.

3. very rarely in firmware they MAY warn that once going to firmware x.x.xx you cannot downgrade back to the older firmware xxxxxx and under. Or that it may not be recommended

Code: Select all

https://forum.qnap.com/viewtopic.php?f=16&t=132324&p=613074&hilit=firmware+downgrade+64bit#p613074

4. If you did not update firmware for a very, very long time, you may not necessarily be able to just leap frog so many firmware version updates all at once. In these situations it's better to get clarification from Helpdesk Support before proceeding to upgrade.
Toxic17 wrote:did your 509 come from firmware 3.8.2 or below to 4.x?

I know there is an issue if your firmware is not upto 3.8.3 first before upgrading to 4.x

Code: Select all

https://forum.qnap.com/viewtopic.php?f=45&t=133972#p624839

5. any firmware labeled beta, don't use on production NAS, especially if your running business or you care about your data. And even then always have backups. Only pioneers and beta testers such as myself would normally dare use beta firmware if only to get access to features and improvements sooner at a risk :mrgreen:

6. Only download firmware update from official qnap channels like from their site linked here.

Code: Select all

https://www.qnap.com/en/product_x_down/


7. to update firmware via commandline putty for a true manual update, you can try this (normal users updating via QTS user interface is usually good enough)
https://wiki.qnap.com/wiki/Manually_Updating_Firmware


*Read first: special notes:
When upgrading from 32bit to 64bit firmware architecture, kindly refer to page2 regarding additional steps prior to upgrading

Code: Select all

32bit to 64bit compatibility checking for firmware upgrade






Moogle's newbie NAS hard drive recommendation for 2017

Simply put i recommend either wd red, wd red pro or HGST deskstar NAS (which i'm using); Seagate also has NAS hdds if you want to check out. I also recommend the 4tb hdds as minimum. I already made a post here about the subject
viewtopic.php?f=50&t=133849#p623447




Why you should update firmware every now and then.
Check the security advisory bulletin board every now and then to be alerted when to update firmware
https://www.qnap.com/en/support/con_show.php?cid=41




If your locked out from QNAP due to misconfiguration or forgot password, do this. Reset Qnap back to default setting (you won't lose your data doing this except your settings configured in QTS)

Code: Select all

https://forum.qnap.com/viewtopic.php?f=15&t=133791&p=623015&hilit=security+allow+ip+lan#p623015


viewtopic.php?f=45&t=133965&p=625582#p625582




My recommendation is to use Backup Station over Hybrid Backup Sync for now. Although HBS is meant to be a successor to BS, it's still currently in beta status. Also BS is still being actively maintained if you check firmware release notes :shock:

How to backup from 1 NAS to another NAS, cloud or external usb device

backup station rtrr

From Youtube.com



Optional backup (beta)
Simply put install hybrid backup sync from app center and use that. Refer to the video how HBS is used. For best performance for NAS to NAS i like using RTRR one way sync to remote nas folder to folder (i create a similarly name share in destination NAS).


From Youtube.com



Can I revert to the previous Backup Station from Hybrid Backup Sync?
You can remove/disable Hybrid Backup Sync and use Backup Station while retaining local and remote jobs. But if Cloud Backup Sync is removed, cloud jobs and cloud account settings will also be removed. Due to functional differences between Hybrid Backup Sync and Backup Station, some options may be missing if you revert back to Backup Station after using Hybrid Backup Sync to create jobs.

Code: Select all

https://www.qnap.com/en-us/how-to/faq/article/can-i-revert-to-the-previous-backup-station-from-hybrid-backup-sync



If you do decide to use HBS, just take note that i only tested with this qts firmware, hbs version, and this specific rtrr configuration for these qnap models as mentioned in my testing in the link below. If you use HBS for different backup settings than me, or on another unit and environment i did not try out, well i cannot vouch for that (technically HBS is still a beta), so just a heads up.
Moogle's newbie guide for using Hybrid Backup Sync
viewtopic.php?f=45&t=133972




If your qnap model is eol and stuck on an older firmware, and also older HBS, probably should try a different app for backup. SyncBack?

Last edited by Moogle Stiltzkin on Fri Aug 11, 2017 5:15 am, edited 56 times in total.
NAS
[Main Server] QNAP TS-653A w. 4x HGST Deskstar NAS (HDN724040ALE640) EXT4 Raid5
[Backup] QNAP TS-659 Pro w. 5x 2TB Samsung EcoGreen F3 (HD203WI) EXT4 Raid5
[Backup] QNAP TS-509 Pro w. 4x 1TB Western Digital RE3 (WD1002FBYS) EXT4 Raid5
[Backup] QNAP TS-228
[Backup] QNAP TS-128 w. 1x 1TB Western Digital RE3 (WD1002FBYS)

Other Network Devices
Asus AC68U AC1900 Router (RT Merlin firmware)|30mbps download/10mbps upload FTTH Internet | Windows 10 Enterprise, Water Cooled PC with Intel i7 920 Ivy bridge desktop (1x 512gb Samsung 850 Pro SSD + 1x 4tb HGST Ultrastar 7K4000)


Guides and useful articles posted by me
[Review] Moogle's QNAP experience
[Megathread] Qnap Frequently asked questions V2, click to read here

User avatar
Moogle Stiltzkin
Experience counts
Posts: 4830
Joined: Thu Dec 04, 2008 12:21 am
Location: Malaysia
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Re: Moogle's QNAP help resource depot

Postby Moogle Stiltzkin » Fri Jul 07, 2017 11:04 am

Top 10 QNAP NAS Security Tips *credits to Jarrod'sTech for the video

From Youtube.com



theres also a good guide here
https://www.cloudwards.net/nas-security-guide/



2 step authentication for security, what is it?


From Youtube.com



From Youtube.com


You can read the guide here
https://www.qnap.com/en/how-to/tutorial ... rification

Image

2 step authentication is essentially a feature to harden your security access to the qnap. Not only do you need to know your username/password to the qnap, you also must input a 2nd security code via 2step. QNAP's implementation of it uses google authenticator which generates a random code that is specific to your qnap, and will change over time. 2step is important, most especially if your allowing remote access to your qnap, and want to be doubly sure access to it is hardened, and this is the way to do it.



What is VM, and Virtual Machine/virtualization? Why should i care?


From Youtube.com


What is docker? why is it so popular


From Youtube.com


In a nutshell, here's what Docker can do for you: It can get more applications running on the same hardware than other technologies; it makes it easy for developers to quickly create ready-to-run containered applications; and it makes managing and deploying applications much easier. Put it all together and I can see why Docker is riding the hype cycle as fast as I can recall ever seeing an enterprise technology go.

http://www.zdnet.com/article/what-is-do ... n-popular/





How to use virtualization station *this is for when you want a full blown OS running on the QNAP


From Youtube.com



How to install Twonky Server on a QNAP NAS?
Download the QPKG file for your NAS to your computer. Then you have to open the app center on you QNAP NAS and click the gear-wheel in the upper right corner. There you have to select the QPKG file that you just downloaded on your computer and click install.
The QPKG packages are available in the Twonkyforum's download section.

Source:
https://docs.twonky.com/display/TF/Twon ... +End-users



Ok found it. Go here Then download for x86, x64 qnap qpkg etc... whichever is for your particular unit.

Code: Select all

http://twonkyforum.com/downloads/


*Twonky requires a license you buy to use.



[HowTo] Replace broken DOM module with a simple USB stick *credits to buggy82
viewtopic.php?f=50&t=133899



Qsync what is it and how to use it?
Qsync for file synchronization
Multi-device file sync made easy

Qsync enables efficient file synchronization between a QNAP NAS and linked devices such as computers, laptops and mobile devices. Business users can access the most-recent files in the shared folder at anytime from a wide range of devices, greatly enhancing teamwork and collaboration. Personal users can easily access their media files from mobile devices to enjoy a complete multimedia experience and to easily share with family and friends.
https://www.qnap.com/solution/smb-solution-qsync/en/

https://www.qnap.com/en/how-to/tutorial ... rs-and-nas


Here's an explanation what qsynrc is for and basically how to use it

From Youtube.com



From Youtube.com
Last edited by Moogle Stiltzkin on Wed Jul 19, 2017 6:01 pm, edited 11 times in total.
NAS
[Main Server] QNAP TS-653A w. 4x HGST Deskstar NAS (HDN724040ALE640) EXT4 Raid5
[Backup] QNAP TS-659 Pro w. 5x 2TB Samsung EcoGreen F3 (HD203WI) EXT4 Raid5
[Backup] QNAP TS-509 Pro w. 4x 1TB Western Digital RE3 (WD1002FBYS) EXT4 Raid5
[Backup] QNAP TS-228
[Backup] QNAP TS-128 w. 1x 1TB Western Digital RE3 (WD1002FBYS)

Other Network Devices
Asus AC68U AC1900 Router (RT Merlin firmware)|30mbps download/10mbps upload FTTH Internet | Windows 10 Enterprise, Water Cooled PC with Intel i7 920 Ivy bridge desktop (1x 512gb Samsung 850 Pro SSD + 1x 4tb HGST Ultrastar 7K4000)


Guides and useful articles posted by me
[Review] Moogle's QNAP experience
[Megathread] Qnap Frequently asked questions V2, click to read here

User avatar
Moogle Stiltzkin
Experience counts
Posts: 4830
Joined: Thu Dec 04, 2008 12:21 am
Location: Malaysia
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Re: Moogle's QNAP help resource depot

Postby Moogle Stiltzkin » Sun Jul 09, 2017 7:08 pm

What is Data Rot?

From Youtube.com


RAID: Obsolete? New Tech BTRFS/ZFS and "traditional" RAID

From Youtube.com


24/7 HDD or spin down sleep during inactivity? which is best? you decide :shock:

Though i felt this made a compelling argument, and based on that i opted for 24/7 as i rather not wear the spin up/down cycles because my usage is rather sporadic so i rather not up/down needlessly. downside is a higher annual operating cost for this continuous power consumption.
This is not as big a problem as it once was. In the old days when you spun down a drive the heads would loose their air cushion and come to rest on the platter as it was slowing down - that caused wear and most drives were rated for something like 50,000 stop/start cycles because of it.

Most modern drives use loading ramps which let the heads be retracted beyond the edge of the disk so that there's no physical contact between them and the platters when the drive is spun down. As a result of this the drive specs that I've seen show ratings on the order of 300,000 stop/start cycles. That's a 10-year lifespan if the drives are stopped and started every 20 minutes during every hour of every day, 365 days a year.


Though there is also this to consider
Stress of starting to spin in surely higher then while spinning (just think in terms of anything how much torque acceleration requires vs cruising). But I think even in a datacenter if there was really a strong schedule that machines are only used a few hours a day it could start to be worth it to shut things down for the day. In reality somebody is always accessing some parts of a shared system so you just need to leave it running (it's not about drive life, just practicality or requirements). Actually even from a business point of view there is a lot more risk in keeping things running for ages vs. periodic shut downs as you increase the risk of having multiple disks fail to start simultaneously (honestly I have not really seen this as much with modern hardware then old Sun / HP UX / AIX servers so maybe there has been some improvements).



http://www.tomshardware.com/forum/25792 ... -spin-down

https://www.snbforums.com/threads/nas-d ... not.24482/



SMART for HDDs/SSDs as Fast As Possible

From Youtube.com


M.2 vs NVME: What's the difference?

From Youtube.com


Qnap models generally support M.2 Sata ssd. M.2 NVME is supported but only via QM2: M.2 SSD/10GbE PCIe Expansion Card for specific models.
Image


From Youtube.com


Situation may change in future for newer models but till then ALWAYS check your compatibility list for your model here
https://www.qnap.com/en/compatibility/



Have current pending sector?

your hard drive smart says it has current pending sector count 1? Then watch this. Basically if i had raid5 i can temporarily pull out the problematic single drive, then slot it into a hdd dock to then perform the 0' data fill to hopefully get the current pending sector flagged. For future if you notice more of these current pending sector, then thats a clear sign it's needs to be replaced asap.

*note: raid 5 can only remove 1 hdd temporarily (at which point the raid5 will be in degraded mode with slower performance till you add back the hdd to rebuild the array). If you try to remove more than that your gonna lose your raid and data. I'm not responsible for that :mrgreen: put back the hdd or its replacement to rebuild your raid, i don't recommend staying in degraded mode too long. Cause if another hdd drops in that time period, thats bad :shock:


From Youtube.com


in regards to trying to do this via hdd dock method i gave it a try but... :(
P3R wrote:
Moogle Stiltzkin wrote:so what is the best approach to zero filling the hdd?
I would use WD Data Lifeguard Diagnostics with directly connected disk.


P3R wrote:
i rather not have to try install it into desktop directly (kinda defeats the point of a hdd dock :roll: )


A USB dock is perfect for quick and easy disk changes of healthy disks.

It's not at all good for disk diagnostics and low level access.


viewtopic.php?f=356&t=134247&p=626429&hilit=WD+Data+Lifeguard+Diagnostics#p626391
Last edited by Moogle Stiltzkin on Fri Jul 21, 2017 3:28 pm, edited 9 times in total.
NAS
[Main Server] QNAP TS-653A w. 4x HGST Deskstar NAS (HDN724040ALE640) EXT4 Raid5
[Backup] QNAP TS-659 Pro w. 5x 2TB Samsung EcoGreen F3 (HD203WI) EXT4 Raid5
[Backup] QNAP TS-509 Pro w. 4x 1TB Western Digital RE3 (WD1002FBYS) EXT4 Raid5
[Backup] QNAP TS-228
[Backup] QNAP TS-128 w. 1x 1TB Western Digital RE3 (WD1002FBYS)

Other Network Devices
Asus AC68U AC1900 Router (RT Merlin firmware)|30mbps download/10mbps upload FTTH Internet | Windows 10 Enterprise, Water Cooled PC with Intel i7 920 Ivy bridge desktop (1x 512gb Samsung 850 Pro SSD + 1x 4tb HGST Ultrastar 7K4000)


Guides and useful articles posted by me
[Review] Moogle's QNAP experience
[Megathread] Qnap Frequently asked questions V2, click to read here

User avatar
Johnno72
Know my way around
Posts: 205
Joined: Fri Jul 31, 2015 1:35 pm
Location: Australia

Re: Moogle's QNAP help resource depot

Postby Johnno72 » Sun Jul 09, 2017 7:54 pm

Thankyou Moogle for your time and effort in researching links and providing these here, I have been creating my own QNAP Tutorials also. I have marked a few YouTube links that you have provided and will be needing soon when the TVS-863+ arrives sometime this week such as RTRR.

Great work and Thanks again Moogle
OS: Windows 10 Pro Insider Preview Build 17017.rs_prerelease.171010-1400 x64
NAS: QNAP TS-EC2480U-RP 16G 24 Bay Rackmount - Firmware: -4.3.3.0299 Build 20170901
StoragePool / DataVol: Storage Pool 1 / DataVol1: Single 29.04TB - Thick Volume: 29TB
HDD's: Western Digital - Model: WDC WD4001FFSX-68JUN0 Red Pro NAS 3.5"
HDD Size: 4TB - HDD Firmware all HDD's: 81.00A81
RAID Configuration: RAID6 x 10, HotSpare x 1, ColdSpare x 1 - Network: 1GbE
UPS: CyberPower PR3000ELCDRT2U Professional Rackmount LCD 3000VA, 2250W 2U Line Interactive UPS
QNAP Hardware details required: https://forum.qnap.com/viewtopic.php?f=5&t=68954

User avatar
Moogle Stiltzkin
Experience counts
Posts: 4830
Joined: Thu Dec 04, 2008 12:21 am
Location: Malaysia
Contact:

Re: Moogle's QNAP help resource depot

Postby Moogle Stiltzkin » Sun Jul 09, 2017 8:00 pm

Johnno72 wrote:Thankyou Moogle for your time and effort in researching links and providing these here, I have been creating my own QNAP Tutorials also. I have marked a few YouTube links that you have provided and will be needing soon when the TVS-863+ arrives sometime this week such as RTRR.

Great work and Thanks again Moogle


thx just doing my part :) i also get to learn in the process. Also rather than type long sentence, just pointing to here solves the problem of the monotony of answering the same questions the billionth time :shock:

I MAY do a guide in future for how to use the search. Not everyone is as tech literate enough for searching :mrgreen: maybe that will help cut down with repetitive redundant questions.

I didn't realize you had tuts, i'll check them out and probably link here too. Do you have a link?


PS: My Sig is almost maxed out, another reason i made this thread :shock:
NAS
[Main Server] QNAP TS-653A w. 4x HGST Deskstar NAS (HDN724040ALE640) EXT4 Raid5
[Backup] QNAP TS-659 Pro w. 5x 2TB Samsung EcoGreen F3 (HD203WI) EXT4 Raid5
[Backup] QNAP TS-509 Pro w. 4x 1TB Western Digital RE3 (WD1002FBYS) EXT4 Raid5
[Backup] QNAP TS-228
[Backup] QNAP TS-128 w. 1x 1TB Western Digital RE3 (WD1002FBYS)

Other Network Devices
Asus AC68U AC1900 Router (RT Merlin firmware)|30mbps download/10mbps upload FTTH Internet | Windows 10 Enterprise, Water Cooled PC with Intel i7 920 Ivy bridge desktop (1x 512gb Samsung 850 Pro SSD + 1x 4tb HGST Ultrastar 7K4000)


Guides and useful articles posted by me
[Review] Moogle's QNAP experience
[Megathread] Qnap Frequently asked questions V2, click to read here

User avatar
Johnno72
Know my way around
Posts: 205
Joined: Fri Jul 31, 2015 1:35 pm
Location: Australia

Re: Moogle's QNAP help resource depot

Postby Johnno72 » Sun Jul 09, 2017 8:14 pm

Moogle Stiltzkin wrote:thx just doing my part :) i also get to learn in the process. Also rather than type long sentence, just pointing to here solves the problem.

I MAY do a guide in future for how to use the search. Not everyone is as tech literate enough for for searching :mrgreen: maybe that will help cut down with repetitive redundant questions.

I didn't realize you had tuts, i'll check them out and probably link here too. My Sig is almost maxed out :shock:

Might establish a site for all these FAQ's and Help files, torrent comes to my mind and easy to do. My tutorials are basic in nature, images, text, examples etc. mainly for my use and for the clients of mine that ask, Non-Techie Tutorials

I understand about your signature being maxed, I suppose, if needed, I could sacrifice my signature (keep basic) so you can add your info if you want.

Please keep doing these Moogle, they are relevant and handy. A Forum Search Tutorial may well be needed :wink:
OS: Windows 10 Pro Insider Preview Build 17017.rs_prerelease.171010-1400 x64
NAS: QNAP TS-EC2480U-RP 16G 24 Bay Rackmount - Firmware: -4.3.3.0299 Build 20170901
StoragePool / DataVol: Storage Pool 1 / DataVol1: Single 29.04TB - Thick Volume: 29TB
HDD's: Western Digital - Model: WDC WD4001FFSX-68JUN0 Red Pro NAS 3.5"
HDD Size: 4TB - HDD Firmware all HDD's: 81.00A81
RAID Configuration: RAID6 x 10, HotSpare x 1, ColdSpare x 1 - Network: 1GbE
UPS: CyberPower PR3000ELCDRT2U Professional Rackmount LCD 3000VA, 2250W 2U Line Interactive UPS
QNAP Hardware details required: https://forum.qnap.com/viewtopic.php?f=5&t=68954

User avatar
Moogle Stiltzkin
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Posts: 4830
Joined: Thu Dec 04, 2008 12:21 am
Location: Malaysia
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Re: Moogle's QNAP help resource depot

Postby Moogle Stiltzkin » Sun Jul 09, 2017 8:25 pm

Johnno72 wrote:
Moogle Stiltzkin wrote:thx just doing my part :) i also get to learn in the process. Also rather than type long sentence, just pointing to here solves the problem.

I MAY do a guide in future for how to use the search. Not everyone is as tech literate enough for for searching :mrgreen: maybe that will help cut down with repetitive redundant questions.

I didn't realize you had tuts, i'll check them out and probably link here too. My Sig is almost maxed out :shock:

Might establish a site for all these FAQ's and Help files, torrent comes to my mind and easy to do. My tutorials are basic in nature, images, text, examples etc. mainly for my use and for the clients of mine that ask, Non-Techie Tutorials

I understand about your signature being maxed, I suppose, if needed, I could sacrifice my signature (keep basic) so you can add your info if you want.

Please keep doing these Moogle, they are relevant and handy. A Forum Search Tutorial may well be needed :wink:


i do have my own youtube channel... not many people realize this :mrgreen:

but most of my content is gaming :) (i did recently test out dj2 live, but i don't normally do that)
https://www.youtube.com/channel/UC8EvCY ... fpUJSElGAA


mostly i just watch these other youtubers then badger them to make a few more useful videos on stuff not yet covered, or more of the same in future content. spandotcom in particularly did take up some of my requests and made some useful videos for me to learn from. qnaptv probably started making video materials once i suggested it may help normal users get a better grasp of QTS and how to use it. I just fumbled my way around the Ui over the years, but most people don't do that, they need a quick fix, so youtube helps with that :)

But like all media take with a grain of salt (especially reviews), i rely on multiple different sources when possible. and fact check when i got the time to spare. That whole leave hdd on 24/7 or sleep debate, i left a thread link for people to research themselves, lots of people make many interesting points i'm still digesting it all but for now i leave my nas on 24/7 no spindown/sleep mode.
NAS
[Main Server] QNAP TS-653A w. 4x HGST Deskstar NAS (HDN724040ALE640) EXT4 Raid5
[Backup] QNAP TS-659 Pro w. 5x 2TB Samsung EcoGreen F3 (HD203WI) EXT4 Raid5
[Backup] QNAP TS-509 Pro w. 4x 1TB Western Digital RE3 (WD1002FBYS) EXT4 Raid5
[Backup] QNAP TS-228
[Backup] QNAP TS-128 w. 1x 1TB Western Digital RE3 (WD1002FBYS)

Other Network Devices
Asus AC68U AC1900 Router (RT Merlin firmware)|30mbps download/10mbps upload FTTH Internet | Windows 10 Enterprise, Water Cooled PC with Intel i7 920 Ivy bridge desktop (1x 512gb Samsung 850 Pro SSD + 1x 4tb HGST Ultrastar 7K4000)


Guides and useful articles posted by me
[Review] Moogle's QNAP experience
[Megathread] Qnap Frequently asked questions V2, click to read here

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Re: Moogle's QNAP help resource depot

Postby Moogle Stiltzkin » Sun Jul 09, 2017 9:25 pm

Johnno72 wrote:A Forum Search Tutorial may well be needed :wink:

done :mrgreen:

Moogle's How to Use search function to self help on your qnap issues.

Asking help is perfectly fine, don't be afraid to ask. But to be also self reliant especially if it's an issue that mostly affects you is probably something you ought to put some effort in to solve your own issues. Nobody is going to expedite your issues but you, so self help deals with it in a productive manner. Here are some of the tips i've learned on my own over the years.


step1:

QNAP website, use the search.
Image

Image

*for keywords keep it simple not insanely long sentences. You might get a better result.
Image

*notes: Qnap does have lots of materials and some do get out dated. So if you spot something on the subject but out dated, you can then ask on forum for help on it, or clarification. It would also be helpful to create a support ticket to helpdesk to update their FAQ page that was outdated.



step2:

Use the search in forum, BEFORE asking

*use the pages to navigate to next page. See keywords in sentences, does it relate to your issue? no? then keep looking at the other threads and their posts, and browse till you find something mentioning your issue. Or try a different keyword that may show a better result.
Image


step3:

If all else fails theres google.


step4:
i also recommend trying youtube as well, then sorting by date if possible. There also some qnap youtube channels like this one mostly for guides
https://www.youtube.com/channel/UCOhKlX ... laJZQlZ8RA

others reviewing new qnap models, or just any tips or intros pertaining to NAS' in general.
https://www.youtube.com/user/SPANdotCOM/videos

or non qnap, but tech general intro channels
https://www.youtube.com/user/Techquickie/videos

NAS
[Main Server] QNAP TS-653A w. 4x HGST Deskstar NAS (HDN724040ALE640) EXT4 Raid5
[Backup] QNAP TS-659 Pro w. 5x 2TB Samsung EcoGreen F3 (HD203WI) EXT4 Raid5
[Backup] QNAP TS-509 Pro w. 4x 1TB Western Digital RE3 (WD1002FBYS) EXT4 Raid5
[Backup] QNAP TS-228
[Backup] QNAP TS-128 w. 1x 1TB Western Digital RE3 (WD1002FBYS)

Other Network Devices
Asus AC68U AC1900 Router (RT Merlin firmware)|30mbps download/10mbps upload FTTH Internet | Windows 10 Enterprise, Water Cooled PC with Intel i7 920 Ivy bridge desktop (1x 512gb Samsung 850 Pro SSD + 1x 4tb HGST Ultrastar 7K4000)


Guides and useful articles posted by me
[Review] Moogle's QNAP experience
[Megathread] Qnap Frequently asked questions V2, click to read here

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Re: Moogle's QNAP help resource depot

Postby Moogle Stiltzkin » Sun Jul 09, 2017 10:21 pm

QNAP Media playback options


From Youtube.com


How people normally playback media from qnap is
1. play direct from QNAP using HDMI HDstation for Plex, emby, Kodi.
Image

2. dlna stream from QNAP to an android box (which has kodi installed). I like Himedia since it has good hardware and features, unfortunately neflix stream quality is reduced intentionally. If you use netflix get a roku or any Netflix certified device for full quality stream for that service. The cheapest option is to use a google Chromecast which you plug in to the tv and use wireless to stream from QNAP via DLNA.
Image

HiMedia Q10 Pro Android TV Box Review *complements QNAP NAS quite well imho for access to big network storage
HiMedia is the most powerful media player that I had ever tested. In addition, it has the best picture quality too. Auto frame rate switching is supported to ensure you get the smoothest playback as well. Finally, this TV box is capable to playback crazy high bit rate videos like 4K Jellyfish with 400Mbps on internal storage. Rest assures that others 4K Ultra HD 10-bit 3840 x 2160 HEVC 60fps videos can be playback smoothly too. Yup, no matter in h.264 or h.265 codec. In addition, it also support most of the popular audio codec like AAC (Dolby Digital), AC3 (DTS), Dolby True HD and DTS HD-MA on both 5.1 and 7.1 channels (passthrough supported). HiMedia has done a great job in this department! All thanks to HiSilicon’s Imprex Engine 2.0 on their own media player. Note – HiMedia Wrapper will be used with Kodi in this case.

http://www.jayceooi.com/himedia-q10-pro ... ox-review/

3. dlna stream from qnap to smart tv (instead of android box, you do to smart tv instead. essentially it's more or less the same)


If you need transcoding (especially if you opted for option 1), plex and emby will do. If you want best quality stream use Kodi for directplay (doesn't use transcoding which reduces the quality of your media during playback).

Keep in mind transcoding performance is dependent on your models cpu power. Refer to this list
*may not necessarily be up to date with all the latest models available
https://docs.google.com/spreadsheets/d/ ... =314388488

Based on plex googlesheet, other users reviews & my own testing, i recommend QNAP models with either a intel i3, i5, i7, AMD RX421BD (in TVS-X73 series) if you intended to use transcoding features, for best experience. That is not to say that other models aren't able to transcode, it's merely as a guideline for hardware specs that are not likely for you to run across limited transcoding experience and you wondering what is causing stuttering with certain media types.


For Intel hardware acceleration with quicksync you can refer to this
Image
https://en.wikipedia.org/wiki/Intel_Quick_Sync_Video


Also for existing qnap models using Pentium, only TVS-x71-PT & TVS-x71U-RP-PT series using G3250 (haswell) cpu; TVS-682-PT using G4400 (skylake) cpu so far is listed in google plex sheet for no issues transcoding regardless of HW acceleration status. None of the current Celeron models atm got non-issues for transcoding at 1080p.
https://docs.google.com/spreadsheets/d/ ... =314388488


*update: I also noticed that qnap had an article about their recommended QNAP NAS models for Plex (especially when transcoding), it's worthwhile reading as well
https://www.qnap.com/solution/plex-best-nas/en-us/


*other user experience for QNAP transcoding
GTunney wrote:If it helps at all I'm running Plex on my TS-453B and using the plex pass beta with hardware transcoding.

So far i have been able to transcode and stream 5 x 1080p mkv x264 with 20+mbps bitrate down to 720p 4mbps without a hitch. This is all I was able to test as my upload for my connection (20mbps) was maxed out.

GTunney wrote:TS-453B has been absolutely fine for me. I'm running Kodi MySQL for my house then plex for when I'm not home and for a friend in the forces who has access to my movies. Handles pretty much everything I can throw at it and doesn't grumble.

Average CPU usage is about 5% and Ram usage is 30%

Not too sure if its possible to swap out the BT homehub so you can get a better router instead of getting a Wireless AC bridge. I swapped out my Sky Fibre router with a Netgear D7000 AC1900 and this lets me stream 1080p mkv to the kids amazon fire tv boxes upstairs via NFS.

viewtopic.php?f=11&t=134131#p625683


Anyone using a Celeron J3455 (same cpu used in TS-x53b series) as Plex server with hardware decoding?

Alex_solution
I have j3455+8gb ram. It works fine with two 1080p transcoding (10gb files) h264. It works fine with one 1080p transcoding h265 8bit and works fine with one 720p transcoding h265 10bit ( don't work with 1080p 10bit).

https://www.reddit.com/r/PleX/comments/ ... h/djixson/



Noticed on the Plex googlesheet it was updated with the TVS-X73 series using AMD RX421BD Quad-core 2.1GHz with full marks doing plex transcoding. Also our own qnap resident Trexx also confirms this as well.
Trexx wrote:I have been very happy overall with x73 and how it performs on Plex. I don't recall running into any issues in terms of Transcoding 1080p. The current HW transcoding beta does NOT work with the x73's AMD GPU (at least as of 1.6 B3 release), but it still performs well. I primarily use it when I am remote as I use KODI when local, so I don't use it nearly as often as KODI overall.

viewtopic.php?f=177&t=134449&p=629422&hilit=AMD+RX421BD#p629422




How to use the HDMI port on QNAP NAS devices - Making the most of your HDMI NAS

From Youtube.com


To sum it up, if you hook up QNAP via HDMI to your HDTV, the interface is very reminiscent of how those android box interfaces look, except it doubles up as NAS. So rather than wirelessly trying to access via DLNA to the QNAP from elsewhere, your sitting right on top of it with it's huge storage capacity, removing networking bottle necks for accessing your media direct to the HDTV. This is the primary advantage for using the HDMI.

Personally i don't use HDMI, because i cannot physically position my QNAP right next to my HDTV, so instead i opted to use wireless router instead. My HDTV is connected to a Himedia android box which has wireless, so it can connect to the QNAP via DLNA. So my stream experience is only as good as my wireless performance when using Kodi (running on my Himedia device, not qnap) :shock:



NAS Explained!! with QNAP

Read Qnap's useful intro here
https://www.qnap.com/static/landing/use ... etstarted/


From Youtube.com


*what i would add onto that first video, is a NAS by itself ISN'T a backup. I recommend combining 2 devices to mirror the data e.g. NAS backup to cloud service, or a NAS to another NAS. Not sure that the video clarifies properly regarding this, that NAS should never be depended on as a stand alone unit without a proper backup plan in place for it.

things You Can Do With Your NAS Besides Plex - Why you Need a NAS in your Life

From Youtube.com





What is the Difference between NAS, SAN and DAS

From Youtube.com
Last edited by Moogle Stiltzkin on Sun Aug 06, 2017 2:50 am, edited 26 times in total.
NAS
[Main Server] QNAP TS-653A w. 4x HGST Deskstar NAS (HDN724040ALE640) EXT4 Raid5
[Backup] QNAP TS-659 Pro w. 5x 2TB Samsung EcoGreen F3 (HD203WI) EXT4 Raid5
[Backup] QNAP TS-509 Pro w. 4x 1TB Western Digital RE3 (WD1002FBYS) EXT4 Raid5
[Backup] QNAP TS-228
[Backup] QNAP TS-128 w. 1x 1TB Western Digital RE3 (WD1002FBYS)

Other Network Devices
Asus AC68U AC1900 Router (RT Merlin firmware)|30mbps download/10mbps upload FTTH Internet | Windows 10 Enterprise, Water Cooled PC with Intel i7 920 Ivy bridge desktop (1x 512gb Samsung 850 Pro SSD + 1x 4tb HGST Ultrastar 7K4000)


Guides and useful articles posted by me
[Review] Moogle's QNAP experience
[Megathread] Qnap Frequently asked questions V2, click to read here

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Re: Moogle's QNAP help resource depot

Postby Johnno72 » Mon Jul 10, 2017 6:06 am

Moogle Stiltzkin wrote:
Johnno72 wrote:A Forum Search Tutorial may well be needed :wink:

done :mrgreen:

Moogle's How to Use search function to self help on your qnap issues.

Asking help is perfectly fine, don't be afraid to ask. But to be also self reliant especially if it's an issue that mostly affects you is probably something you ought to put some effort in to solve your own issues. Nobody is going to expedite your issues but you, so self help deals with it in a productive manner. Here are some of the tips i've learned on my own over the years.

Snipped your Tutorial part out, no point reposting and confusing others. Looks good and I really agree with the paragraph quoted above. Hopefully this will help others. I also use the QNAP site for my info. as a starting point, even using the App Centre and clicking on the Tutorial from there is another way to get help.

Thanks Moogle
OS: Windows 10 Pro Insider Preview Build 17017.rs_prerelease.171010-1400 x64
NAS: QNAP TS-EC2480U-RP 16G 24 Bay Rackmount - Firmware: -4.3.3.0299 Build 20170901
StoragePool / DataVol: Storage Pool 1 / DataVol1: Single 29.04TB - Thick Volume: 29TB
HDD's: Western Digital - Model: WDC WD4001FFSX-68JUN0 Red Pro NAS 3.5"
HDD Size: 4TB - HDD Firmware all HDD's: 81.00A81
RAID Configuration: RAID6 x 10, HotSpare x 1, ColdSpare x 1 - Network: 1GbE
UPS: CyberPower PR3000ELCDRT2U Professional Rackmount LCD 3000VA, 2250W 2U Line Interactive UPS
QNAP Hardware details required: https://forum.qnap.com/viewtopic.php?f=5&t=68954

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Re: Moogle's QNAP help resource depot

Postby Moogle Stiltzkin » Mon Jul 10, 2017 8:26 am

Johnno72 wrote:
Moogle Stiltzkin wrote:
Johnno72 wrote:A Forum Search Tutorial may well be needed :wink:

done :mrgreen:

Moogle's How to Use search function to self help on your qnap issues.

Asking help is perfectly fine, don't be afraid to ask. But to be also self reliant especially if it's an issue that mostly affects you is probably something you ought to put some effort in to solve your own issues. Nobody is going to expedite your issues but you, so self help deals with it in a productive manner. Here are some of the tips i've learned on my own over the years.

Snipped your Tutorial part out, no point reposting and confusing others. Looks good and I really agree with the paragraph quoted above. Hopefully this will help others. I also use the QNAP site for my info. as a starting point, even using the App Centre and clicking on the Tutorial from there is another way to get help.

Thanks Moogle


np. if the faq can be improved go ahead :mrgreen:

oo and


Nas vs DAS HDD whats the difference?
P3R wrote:No DAS for home use, especially when the usage is specifically described as "Entry-level direct-attached storage devices (DAS)" as it is on the disk data sheet, means a single external disk directly connected (with USB, Thunderbolt, eSATA, FireWire or similar) to the computer rather than to the network.

Yes there are some DASes that use multiple disks in RAID but those are the odd exceptions.

NASes should have NAS or Enterprise disks, preferably listed on the compatibility list for the NAS model or at least similar models.
https://www.qnap.com/en/compatibility/
NAS
[Main Server] QNAP TS-653A w. 4x HGST Deskstar NAS (HDN724040ALE640) EXT4 Raid5
[Backup] QNAP TS-659 Pro w. 5x 2TB Samsung EcoGreen F3 (HD203WI) EXT4 Raid5
[Backup] QNAP TS-509 Pro w. 4x 1TB Western Digital RE3 (WD1002FBYS) EXT4 Raid5
[Backup] QNAP TS-228
[Backup] QNAP TS-128 w. 1x 1TB Western Digital RE3 (WD1002FBYS)

Other Network Devices
Asus AC68U AC1900 Router (RT Merlin firmware)|30mbps download/10mbps upload FTTH Internet | Windows 10 Enterprise, Water Cooled PC with Intel i7 920 Ivy bridge desktop (1x 512gb Samsung 850 Pro SSD + 1x 4tb HGST Ultrastar 7K4000)


Guides and useful articles posted by me
[Review] Moogle's QNAP experience
[Megathread] Qnap Frequently asked questions V2, click to read here

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Re: Moogle's QNAP help resource depot

Postby Moogle Stiltzkin » Mon Jul 10, 2017 10:25 am

*not sure if it's okay to post this :S feel free to edit/remove if it isn't.

How to install Kodi unofficially onto Qnap

From Youtube.com


schumaku wrote:QNAP does no longer offer Kodi.

You have two alternate choices:

-> https://www.qnapclub.eu/index.php?act=d ... pkg_id=405 (the x86_64 version)
-> viewtopic.php?f=121&t=132953&p=617698#p617281 (Phlippe /FatherMande) build



alternatively
smhealey wrote:I'd recommend not using HybridDesk Station.

Just install Linux Station and you can use Kodi, VLC Media Play or the play of your choice and have the full power and easy of an entire operating system at your disposal.

viewtopic.php?f=177&t=126888&p=625727&hilit=kodi#p625727




PLEX Media Server - QNAP Setup Guide

From Youtube.com





Stream Movie from QNAP NAS to HDTV (DLNA Media Server)


From Youtube.com


In this example it's to a LG UHD TV 4K to be precise.
Last edited by Moogle Stiltzkin on Thu Jul 27, 2017 7:12 am, edited 6 times in total.
NAS
[Main Server] QNAP TS-653A w. 4x HGST Deskstar NAS (HDN724040ALE640) EXT4 Raid5
[Backup] QNAP TS-659 Pro w. 5x 2TB Samsung EcoGreen F3 (HD203WI) EXT4 Raid5
[Backup] QNAP TS-509 Pro w. 4x 1TB Western Digital RE3 (WD1002FBYS) EXT4 Raid5
[Backup] QNAP TS-228
[Backup] QNAP TS-128 w. 1x 1TB Western Digital RE3 (WD1002FBYS)

Other Network Devices
Asus AC68U AC1900 Router (RT Merlin firmware)|30mbps download/10mbps upload FTTH Internet | Windows 10 Enterprise, Water Cooled PC with Intel i7 920 Ivy bridge desktop (1x 512gb Samsung 850 Pro SSD + 1x 4tb HGST Ultrastar 7K4000)


Guides and useful articles posted by me
[Review] Moogle's QNAP experience
[Megathread] Qnap Frequently asked questions V2, click to read here

User avatar
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Re: Moogle's QNAP help resource depot

Postby Moogle Stiltzkin » Tue Jul 11, 2017 7:34 am

What is the reset button?
General Settings (General)
* Enable configuration reset switch: When this is enabled, you can press the reset
button for 3 seconds to reset the administrator password and the system settings to
default (NAS data will be retained) or 10 seconds for advanced system reset.

Basic system reset: You will hear a beep after pressing and holding the reset button.
The following settings will be reset to default:
* System administration password: admin.
* TCP/IP configuration: Obtain IP address settings automatically via DHCP.
* TCP/IP configuration: Disables Jumbo Frames.
* TCP/IP configuration: If port trunking is enabled, the port trunking mode will be
reset to "Active Backup (Failover)".
130
* System port: 8080 (system service port.)
* Security level: Low (Allows all connections.)
* LCD panel password: (blank); this feature is only for NAS models with LCD panels.
* VLAN will be disabled.
*Service binding: All NAS services will be run on all available network interfaces.

Advanced system reset: You will hear two beeps after continuously pressing the
reset button. The NAS will reset all system settings to default (similar to the system
reset in "Administration" > "Restore to Factory Default") except all the NAS data will
be reserved. Settings such as users, user groups, and shared folders will be cleared.
To retrieve old data after an advanced system reset, create the same shared folders
on the NAS and the data will be accessible again.

storageman wrote:Yes but the RG partitions are maintained. Hence the comment it doesn't wipe the drives, not like running DD command or other format.
"...except all the NAS data will be reserved. "

Qnap do not provide a true drive wipe option.

:shock:

viewtopic.php?f=25&t=134085&p=625624#p625622



Image




Moogle's Strong password management guide

Use keepass which is many username/password credentials stored on an encrypted database, for which you only need to remember 1 master password to access.

You could then copy from the keepass manually the credentials to login to website etc, but i recommend the use if Ipasschrome which is an extension for chrome that autofills your credentials from the keepass database for you. Makes login easier.

There are additional settings such as after x amount of time log out of keepass. This way your aren't signed in indefinitely, and people can't just simply access your desktop/laptop to access your keepass just like that while your not around.

To generate a strong password click as shown in the image. It can auto generate a complex password for you. Remembering it yourself is unnecessary. Just remember to save your keepass database after you saved a new entry however. Only password you need to know is the master password for your keepass database.

Image


This is an initial guide guide for keepass to get you started. he doesn't use the chrome extension, so he has to manually copy/paste credential which is a hassle :shock:

From Youtube.com


Unfortunately the video in German? Use the youtube subtitle auto translations to your language of choice for it to make sense.

From Youtube.com



Other user opinions regarding strong password management
schumaku wrote:One of the reasons why _all_ the Web Form based login used in favour over the classic Web Basic Auth (updated as RFC7235 in 2014) s***s. Or even better forget this username password garbage and migrate to client auth certificates. All this would play outside of the reach for JavaScript. But coloured Web pages with logins it "looks" better - and this is blinding managers and users.

viewtopic.php?f=45&t=134125#p625617


Last edited by Moogle Stiltzkin on Fri Aug 04, 2017 3:06 am, edited 9 times in total.
NAS
[Main Server] QNAP TS-653A w. 4x HGST Deskstar NAS (HDN724040ALE640) EXT4 Raid5
[Backup] QNAP TS-659 Pro w. 5x 2TB Samsung EcoGreen F3 (HD203WI) EXT4 Raid5
[Backup] QNAP TS-509 Pro w. 4x 1TB Western Digital RE3 (WD1002FBYS) EXT4 Raid5
[Backup] QNAP TS-228
[Backup] QNAP TS-128 w. 1x 1TB Western Digital RE3 (WD1002FBYS)

Other Network Devices
Asus AC68U AC1900 Router (RT Merlin firmware)|30mbps download/10mbps upload FTTH Internet | Windows 10 Enterprise, Water Cooled PC with Intel i7 920 Ivy bridge desktop (1x 512gb Samsung 850 Pro SSD + 1x 4tb HGST Ultrastar 7K4000)


Guides and useful articles posted by me
[Review] Moogle's QNAP experience
[Megathread] Qnap Frequently asked questions V2, click to read here

User avatar
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Re: [Megathread] Moogle's QNAP FAQ help

Postby Moogle Stiltzkin » Tue Jul 11, 2017 7:52 am

RESERVED
Last edited by Moogle Stiltzkin on Sun Jul 16, 2017 9:11 pm, edited 1 time in total.
NAS
[Main Server] QNAP TS-653A w. 4x HGST Deskstar NAS (HDN724040ALE640) EXT4 Raid5
[Backup] QNAP TS-659 Pro w. 5x 2TB Samsung EcoGreen F3 (HD203WI) EXT4 Raid5
[Backup] QNAP TS-509 Pro w. 4x 1TB Western Digital RE3 (WD1002FBYS) EXT4 Raid5
[Backup] QNAP TS-228
[Backup] QNAP TS-128 w. 1x 1TB Western Digital RE3 (WD1002FBYS)

Other Network Devices
Asus AC68U AC1900 Router (RT Merlin firmware)|30mbps download/10mbps upload FTTH Internet | Windows 10 Enterprise, Water Cooled PC with Intel i7 920 Ivy bridge desktop (1x 512gb Samsung 850 Pro SSD + 1x 4tb HGST Ultrastar 7K4000)


Guides and useful articles posted by me
[Review] Moogle's QNAP experience
[Megathread] Qnap Frequently asked questions V2, click to read here

User avatar
Moogle Stiltzkin
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Re: [Megathread] Moogle's QNAP FAQ help

Postby Moogle Stiltzkin » Wed Jul 12, 2017 9:03 am

Backblaze Hard Drive Reliability Data, trust, no trust, you decide :)

From Youtube.com


Hard Drive Stats for Q1 2017
Image
https://www.backblaze.com/blog/hard-dri ... s-q1-2017/

makes some good points though i don't fully agree to disregard everything. If your only looking at specific hard drive appropriate for NAS use, and there is sufficient number of drives, and been running 24/7 for a long enough period in years, that should be good enough to go by just for the AFR for that spefic hdd model of drives. just because you compare against desktop hdds (which you shouldn't use for NAS) doesn't mean you ought to toss everything else out the window. I have not seen anyone else doing this other than backblaze for providing afr stats on so many drives.

that said the available hdd models on market for NAS is either HGST deskstar NAS, western digital red, red pro, or those seagate wolves. so stats on these specific models would have been nice :(

also i don't believe that just a NAS drive is sufficient for a purchase decision regardless of brand. Just check anandtech you'll see some different specs and features, as well as performance benchmarks. So no, i'm not gonna simply buy a HDD just cause it says it's NAS certified, theres a lot more to compare between hdds.
http://www.anandtech.com/show/8265/wd-r ... chmarked/3

But his bottom line about expect hdd failure regardless and plan for it is a sensible one that i agree on fully regardless of which nas hdd you get, cause their all mechanical hdd after all :wink:

If backblaze could do this but for the more popular hdds we use for NAS that would be great, but i'm not gonna hold my breath that this is gonna happen. Till then just got to rely on forum to hear if there too many complaints about a specific hard drive model, then something is most probably dodgy going on.

You decide yourself, but personally i take everything with a grain of salt :)
Last edited by Moogle Stiltzkin on Thu Jul 13, 2017 3:43 pm, edited 1 time in total.
NAS
[Main Server] QNAP TS-653A w. 4x HGST Deskstar NAS (HDN724040ALE640) EXT4 Raid5
[Backup] QNAP TS-659 Pro w. 5x 2TB Samsung EcoGreen F3 (HD203WI) EXT4 Raid5
[Backup] QNAP TS-509 Pro w. 4x 1TB Western Digital RE3 (WD1002FBYS) EXT4 Raid5
[Backup] QNAP TS-228
[Backup] QNAP TS-128 w. 1x 1TB Western Digital RE3 (WD1002FBYS)

Other Network Devices
Asus AC68U AC1900 Router (RT Merlin firmware)|30mbps download/10mbps upload FTTH Internet | Windows 10 Enterprise, Water Cooled PC with Intel i7 920 Ivy bridge desktop (1x 512gb Samsung 850 Pro SSD + 1x 4tb HGST Ultrastar 7K4000)


Guides and useful articles posted by me
[Review] Moogle's QNAP experience
[Megathread] Qnap Frequently asked questions V2, click to read here


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