QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

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soulcages01
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by soulcages01 » Tue Jan 05, 2021 4:34 am

trueimage wrote:
Sat Dec 12, 2020 1:52 am
My LPC_CN1 has a pin header soldered in already on the TS-651

lpc_cn1-TS-651_sm.jpg
Here's what I did on my TS-651 that had the pin header. Fix worked great on the first try! Thanks yujungchang for all your research and effort on this issue!

The resistor I purchased was this one:
https://www.amazon.com/gp/product/B07QG ... UTF8&psc=1

Along with this soldering kit:
https://www.amazon.com/gp/product/B06XZ ... UTF8&psc=1
TS-651-100Ohm-Fix.jpg
You do not have the required permissions to view the files attached to this post.

compushark
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by compushark » Tue Jan 05, 2021 12:05 pm

Im not glad to report that as of 15 minutes ago, I am also part of the "System Booting" Family.

Heard server reboot and got stuck.

I got it all apart already but dont see anything obvious...

my heart is filled with joy...not.,.

compushark
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by compushark » Tue Jan 05, 2021 12:09 pm

user445 wrote:
Sat Jan 02, 2021 11:47 pm
Great forum where one is not answered :)
I found the actual defect myself.


i'm out
Potentially because we all have the same problem and no one was able to fix theirs.

Mind to share your solution ? Mine just died tonight.

klabant
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by klabant » Tue Jan 05, 2021 7:23 pm

Has anyone tried to rework the PCB by changing the CPU? I think Intel managed to fix the LPC issue in their D1 stepping. No idea how much that would cost.

soulcages01
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by soulcages01 » Thu Jan 07, 2021 10:32 pm

compushark wrote:
Tue Jan 05, 2021 12:05 pm
Im not glad to report that as of 15 minutes ago, I am also part of the "System Booting" Family.

Heard server reboot and got stuck.

I got it all apart already but don't see anything obvious...

my heart is filled with joy...not.,.
The fix is well documented in this thread - you won't find anything obvious by looking at the motherboard.

You need to solder a 100 ohm resistor to pin #1 and one of the ground pins (I think it's #8 or #10). It has worked for the vast majority of folks in the thread.

syncthing
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by syncthing » Sat Jan 09, 2021 9:48 pm

which CPU does the TS651 have?

Am I right that the Celeron N3160 in general also have this LPC BUG? Then I should order a 100 ohm resistor in advance ...

Mousetick
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by Mousetick » Sat Jan 09, 2021 11:38 pm

syncthing wrote:
Sat Jan 09, 2021 9:48 pm
which CPU does the TS651 have?
QNAP specifications only say it's a Celeron, but not which one. You can use this command to find out:

Code: Select all

# cat /proc/cpuinfo
Am I right that the Celeron N3160 in general also have this LPC BUG?
Yes, according to Wikipedia and this Intel document:
https://www.intel.com/content/dam/www/p ... update.pdf
See CHP49 and CHP51 in that document.

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OneCD
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by OneCD » Sun Jan 10, 2021 4:31 am

Mousetick wrote:
Sat Jan 09, 2021 11:38 pm
syncthing wrote:
Sat Jan 09, 2021 9:48 pm
which CPU does the TS651 have?
QNAP specifications only say it's a Celeron, but not which one.
This review says J1800:
All -x51 series models use a 2.41 GHz Intel Celeron J1800 (Bay Trail D) dual-core processor

ImageImageImageImageImageImageImageImageImageImageImageImageImageImageImageImageImageImage

raidforsaving
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by raidforsaving » Sun Jan 10, 2021 8:45 pm

syncthing wrote:
Sat Jan 09, 2021 9:48 pm
which CPU does the TS651 have?
I will tell you from experience, the TS651 is impacted by this. Mine died weeks ago.

https://en.wikipedia.org/wiki/Silvermont#Erratum
The LPC, USB and SD Card buses circuitry degradation issues also apply to other Bay Trail processors such as ... Celeron J1800 and J1750 series -- as those are based on the same affected silicon.
Model name: TS-x53D
Firmware version: 4.5.1.1495(20201123)
Volumes: EXT4, Encrypted volume
Previous: TS-x51 dead by CPU bug

syncthing
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by syncthing » Sun Jan 10, 2021 9:58 pm

thanks for the links and infos ...
my device is now nearly 3 years old; if the bug ever hits me I hope I can fix it with the help of this thread :)

Keano16
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by Keano16 » Sun Jan 10, 2021 9:58 pm

Buy extended warranty if possible
QNAP TS-251+
2 x WD40FRX RED inside (2 x 4GB).

syncthing
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by syncthing » Sun Jan 10, 2021 10:31 pm

Keano16 wrote:
Sun Jan 10, 2021 9:58 pm
Buy extended warranty if possible
thanks for the idea; just checked the webpage and due to their rules you have to buy it latest 9 months after purchase of the nas

meerkat00
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by meerkat00 » Wed Jan 13, 2021 2:51 pm

Wow - the 100 ohm resistor fix worked perfectly on my 5 year old 2 bay TS-251! Thanks all!

I want to replace it anyway, as I now don't trust it. But all the similar home models still use Atom or Celeron processors. Will they end up with the same failure eventually?

A $300-$400 NAS should last longer than 5 years. I checked Synology NAS's too, and it's the same with them (Atom & Celeron cpus).

I'm not willing to shut mine off when not in use, as it would be too much trouble to boot it up every time I wanted to use it, and it takes way too long.

Keano16
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by Keano16 » Wed Jan 13, 2021 3:16 pm

Do you have photo of your board with the resistor?
QNAP TS-251+
2 x WD40FRX RED inside (2 x 4GB).

meerkat00
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by meerkat00 » Wed Jan 13, 2021 3:30 pm

Sorry. By the time I thought about doing that, I had already done the final reassembly of the unit.

However, my repair is similar to this one that soulcages01 posted just a few replies ago on Dec 12th:
download/file.php?id=32087&mode=view

Procedure-wise, I first soldered on some temporary leads to pins 1 & 10, so that I could more easily try different resistor values if necessary, with the daughter board mounted, and the drives plugged in. That turned out to be unnecessary, as the 100 ohm worked. So I disassembled it back down to the main board, removed the temp jumpers, and soldered on the resistor to the header, just like soulcages01. But if your model doesn't have the header, you'll have to solder directly to the board.

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