QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

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Qnasguy
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by Qnasguy » Sat Jan 12, 2019 8:40 pm

And now it's telling me that an update is available: 4.3.6.0760 build 20181114. I guess the previous update didn't happen.
I'm not updating it. Period.

jeewadj
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by jeewadj » Sun Jan 13, 2019 3:56 pm

Hi I'm having the same issue ts451+ this is what I see on hd station

I do the the method mentioned above anyway to fix this Image

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jeewadj
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by jeewadj » Sun Jan 13, 2019 4:27 pm

This what I see always say filesystem is not clean I run the check on the filesystem no errors detectedImageImage

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omgthedonny
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by omgthedonny » Wed Jan 23, 2019 10:02 am

mine just bricked as well. it is stuck on system booting... I have tried doing a reset and booting with no drives but it is still stuck on system booting and does not get passed it... Qnap support was no help at all. they said - buy a new model. that was their answer. They told me to try firmware recovery but I mentioned I did not see the exact model TS-453-PRO on the firmware recovery guide - so then the tech said oh sorry I guess you can't - buy a new one........

dolbyman
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by dolbyman » Wed Jan 23, 2019 11:55 am

check this thread

viewtopic.php?t=132818

if the non pro recovery on a new dom does not work, open a new ticket with qnap requesting the proper dom image ..they have it 100%

jeewadj
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by jeewadj » Wed Jan 23, 2019 3:38 pm

omgthedonny wrote:mine just bricked as well. it is stuck on system booting... I have tried doing a reset and booting with no drives but it is still stuck on system booting and does not get passed it... Qnap support was no help at all. they said - buy a new model. that was their answer. They told me to try firmware recovery but I mentioned I did not see the exact model TS-453-PRO on the firmware recovery guide - so then the tech said oh sorry I guess you can't - buy a new one........
After you pull the drives out turn it on leave it for about 10 min then force shut down by holding down power then put the drives back in then turn on always work for me

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Toxic17
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by Toxic17 » Sat Mar 16, 2019 10:04 pm

alias71 wrote:
Sat Sep 16, 2017 8:50 am
I am able consistently to fix the problem doing this:
1 - Force power off the NAS pressing the power button for 10 secs
2 - Remove the hard drives (remembering the order)
3 - Power on the NAS
4 - This time, without hard drives, the NAS starts. Interestingly, no error is logged.
5 - Power off the NAS normally
6 - Reinsert the hard drives preserving the order
7 - Power on the NAS
8 - The NAS starts and all the data is accessible.
Thanks!
Just had this on my TVS-463 this morning when I moved the NAS slightly. The Power Cable in the back dislodged itself. I rebooted the NAS but had the dreaded "system booting" message onscreen. followed your instructions and the NAS is backup and running. just doing a Check File System now.

Thanks!
Regards Simon

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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by buffmanjeff » Sat Mar 23, 2019 5:20 am

Somehow my system bricked over night after a firmware update yesterday (TS-453pro), started with a "System Fan 1 failed" error even though the fan was spinning. I powered the system off gracefully and now stuck on System Booting. Using the procedure with powering the system back on with no drives, how long would you need to wait before you hear a beep? Its been going 10 minutes and nothing.

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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by dolbyman » Sat Mar 23, 2019 5:31 am

any HDMI output ?

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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by buffmanjeff » Sun Mar 24, 2019 10:48 pm

dolbyman wrote:
Sat Mar 23, 2019 5:31 am
any HDMI output ?
I had to hit the reset button on the back, now i get the first beep, hdmi output works but system was complaining no HDDs in the system to continue. Powered off the system through QNAP finder then inserted drives and powered on. After about 7 minutes, screen loads that wants to install hybriddesk station. I cancelled and only way to proceed was through CLI (alt f2 I believe). Good thing is my data is still intact (/share/cachedev1_data mounts) and I can see my files. Two of the three HDD lights are solid red but all HDDs mount. System never gets past “system booting”. What to do from here?

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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by dolbyman » Sun Mar 24, 2019 10:51 pm


buffmanjeff
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by buffmanjeff » Sun Mar 24, 2019 10:54 pm

dolbyman wrote:
Sun Mar 24, 2019 10:51 pm
sounds like the firmware is shot
https://wiki.qnap.com/wiki/Manually_Updating_Firmware
Can I do this with the drives plugged in? I’m worried about preserving my data.

dolbyman
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by dolbyman » Sun Mar 24, 2019 11:55 pm

it should leave your data intact...but you need have backups at all times

buffmanjeff
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by buffmanjeff » Thu Mar 28, 2019 2:20 am

dolbyman wrote:
Sun Mar 24, 2019 11:55 pm
it should leave your data intact...but you need have backups at all times
I went ahead and backed up to an external drive. Data preserved now. Worked with QNAP support and they gave up after the firmware update, said they would need to do out of warranty replacement which was more than I paid for the unit. Kinda useless. Anyway, I got a segmentation fault when doing the fw update. I even tried swapping out the memory as I read that could be an issue, but same problem. Here's the output of the fw upgrade.

[/share/Public] # /etc/init.d/update.sh TS-X53_20190316-4.3.6.0883.img
/etc/init.d/update.sh: line 79: 24871 Segmentation fault /sbin/hal_app --status_led_set enc_id=0,event=64,status=1
cksum=865218616
Check RAM space available for FW update: OK.
Using 120-bit encryption - (QNAPNASVERSION4)
len=1048576
model name = TS-X53
version = 4.3.6
106flash
IS_64BITS
IS_STORAGE_V2
asm1061.ROM
asm1061_ver
boot/
bzImage
bzImage.cksum
config/
fw_info
fw_info.conf
gl352x_fw.bin
gl352x_fw.eep
gl352x_update.sh
gl352x_util
initrd.boot
initrd.boot.cksum
libcrypto.so.1.0.0
libssl.so.1.0.0
qpkg.tar
qpkg.tar.cksum
rootfs2.bz
rootfs2.bz.cksum
rootfs_ext.tgz
rootfs_ext.tgz.cksum
update/
update_asm1061.conf
update_asm1061.sh
update_img.sh
4.3.6 20190316
MODEL NAME = TS-X53,new version = 4.3.6
limit version = 3.7.2
Allow upgrade
Allow upgrade
Check HDA_ROOT free size for save qpkg.tar: OK.
/mnt/HDA_ROOT/update
1+0 records in
1+0 records out
512 bytes (512B) copied, 0.001518 seconds, 329.4KB/s
tune2fs 1.42.13 (17-May-2015)
Setting maximal mount count to -1
Setting interval between checks to 0 seconds
Update image using HDD ...
bzImage cksum ... Pass
initrd.boot cksum ... Pass
rootfs2.bz cksum ... Pass
rootfs_ext.tgz cksum ... Pass
rootfs_ext.tgz cksum ... Pass
qpkg.tar cksum ... Pass
Update RFS1...
mke2fs 1.42.13 (17-May-2015)
/dev/sdd2 contains a ext2 file system labelled 'QTS_BOOT_PART2'
created on Wed Mar 20 19:02:01 2019
Creating filesystem with 240768 1k blocks and 60240 inodes
Filesystem UUID: 569d820b-a9a2-4a31-aea1-2a1e6b514870
Superblock backups stored on blocks:
8193, 24577, 40961, 57345, 73729, 204801, 221185

Allocating group tables: done
Writing inode tables: done
Writing superblocks and filesystem accounting information: done

Checking bzImage ... ok
Checking initrd.boot ... ok
Checking rootfs2.bz ... ok
Checking rootfs_ext.tgz ... ok
Update RFS2...
mke2fs 1.42.13 (17-May-2015)
/dev/sdd3 contains a ext2 file system labelled 'QTS_BOOT_PART3'
created on Wed Mar 20 19:03:12 2019
Creating filesystem with 240768 1k blocks and 60240 inodes
Filesystem UUID: 48588168-6474-4a2e-886a-396344dc3327
Superblock backups stored on blocks:
8193, 24577, 40961, 57345, 73729, 204801, 221185

Allocating group tables: done
Writing inode tables: done
Writing superblocks and filesystem accounting information: done

1+0 records in
1+0 records out
1 bytes (1B) copied, 0.029372 seconds, 34B/s
Update Finished.
Make a Backup
/share/CACHEDEV1_DATA
set cksum [865218616]
/etc/init.d/update.sh: line 89: 26655 Segmentation fault /sbin/hal_app --status_led_set enc_id=0,event=64,status=0

dolbyman
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by dolbyman » Thu Mar 28, 2019 3:08 am

did you try a new dom ?

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