QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

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razzyuk
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by razzyuk » Thu Jun 20, 2019 5:50 pm

Another update.
Managed to restore the LCD display by checking the lcdmond process, used the commands in this post... viewtopic.php?t=93887#p414179

tombj
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by tombj » Sun Jul 14, 2019 9:19 pm

Just woke up to the same "system booting>>>>>>" issue this morning, still saying that after a few hours, USB and LAN lights lit, 2 HGST 6tb NAS drives installed, drive lights are green. Firmware is up to date. Has there been a fix issued or shall I do the procedure that was outlined earlier:

1 - Force power off the NAS pressing the power button for 10 secs
2 - Remove the hard drives (remembering the order)
3 - Power on the NAS
4 - This time, without hard drives, the NAS starts. Interestingly, no error is logged.
5 - Power off the NAS normally
6 - Reinsert the hard drive preserving the order
7 - Power on the NAS
8 - The NAS starts and all the data is accessible.

and if so shall I change to earlier firmware? Has this issue been addressed with some patch or something?

ben79
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by ben79 » Thu Jul 18, 2019 7:12 pm

Oh no!

What happened on 17-Jul-2019. I have one that has rebooted by itself and now seems to be stuck on SYSTEM BOOTING.

Did following the originally suggested steps help?

;-)

sanktis
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by sanktis » Thu Jul 18, 2019 8:36 pm

Same here....... TS-451+

Booted in the night. Got 1x Short beep after 1 minute 1 short then 1 Long. All seams be good... but Nas is not reachable
Then after ca. 5 Minute 1x Short 1x Long and the Sys Status LED Turns Red.

After booting without disks the NAS is Booting. If i insert then the disks. They are coming up and seams be good....
But no boot.

The HDMI Out is showing "Starting...." thats it.

I have now opened a ticket at Qnap

ben79
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by ben79 » Mon Jul 22, 2019 5:30 pm

Just an update from me. The TS-453 Pro had died. As soon as it was powered up, the LCD screen just displayed SYSTEM BOOTING with the progress arrows, but there was no HDMI output. The first drive bay had a green light, the other three drives has red lights.

Pulling the drives and putting them in to a TS-453A (with the latest firmware) booted normally. Only thing that needed to be changed were the IP settings.

m.raczka
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by m.raczka » Sat Jul 27, 2019 5:28 am

Same situation here - SYSTEM BOOTING>>> , no hdmi output.
Does it mean that the device is compleatly dead? Why there is no bios post messages etc?
For so many users at this same time?

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Toxic17
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by Toxic17 » Sat Jul 27, 2019 6:20 am

m.raczka wrote:
Sat Jul 27, 2019 5:28 am
Same situation here - SYSTEM BOOTING>>> , no hdmi output.
Does it mean that the device is compleatly dead? Why there is no bios post messages etc?
For so many users at this same time?
it means the system is stuck in booting up and cannot go any further, hense no output from hdmi.

if you have followed other users guidance and you still cannot boot, then raise a ticket with QNAP. https://service.qnap.com/en-uk/user/support
Regards Simon

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desnap
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by desnap » Tue Aug 13, 2019 3:22 am

Ok, struck by the same issue as others.

1 - Force power off the NAS pressing the power button for 10 secs
2 - Remove the hard drives (remembering the order)
3 - Power on the NAS
4 - This time, without hard drives, the NAS starts. Interestingly, no error is logged.
-- > All working up to this point. I get HDMI output asking me to insert a disk, as though a virgin installation. So I can assume the BIOS is fine?

But...

5 - Power off the NAS normally
6 - Reinsert the hard drive preserving the order
7 - Power on the NAS
8 - The NAS starts and all the data is accessible.
---> still hangs at this point

SYSTEM BOOTING, status green, lan flashing, both disks green, single bleep and
Decompressing Linux... Parsing ELF... done.
Booting the kernel.


....and nada.

I have two RED WD drives in RAID. Is it worth trying to boot with just the first disk? What will be the consequences with a single-drive boot? A RAID re-sync.


This has been issue as long as I've had the box, usually a forced power-off fixers it.

desnap
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Re: QNAP TS-453 Pro stuck on "SYSTEM BOOTING"

Post by desnap » Tue Aug 13, 2019 11:35 pm

OK, so I left it on all night to no avail. Switched if off, went to work, came home, switched it on, IT BOOTS!! **.

I just wish I could understand why it does this so at least I can recover it in a sensible manner <sigh/>

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