QueNAP? wrote: ↑
Fri May 15, 2020 6:26 pm
Also happened for me - started with random reboots and fan failed error message even though still working. Worked like that for a while then started showing System Booting message on the screen even though in all other respects it was working fine. Now won't boot (still shows system booting message) but hangs there. Same with or without drives. Support advised motherboard dead and replacement would cost over $300 which isn't really viable. Seems that the same problem happened to many people. Very poor IMO.
Without drives, do you have the HDD lights constantly in red? Pls check my post with photo above.
If you dont, most probably the motherboard is ok.
From the expiriance I have with two TS-453 Pro, for me I can say:
- If you have drive lights constanly in red with removed HDDs, so you can throw for sure you NAS in the trash
- If leds are not in such of status then your NAS can be recovered. I got many times in system boot loop. From my point of view this happens after an update. Not imediatley, but some time after the update (mostly firmware update, but also got system boot after an application update also. I dont remember which app update caused the issue). So now, I avoid doing any updates anymore. Few months already run without appear this boot cycle issue. I dont know if this is because I didnt performed any updates or I've disabled the "enable configuration reset switch" option in Control Panel->Hardware->General
I dont know how situation is with other models, but I think this is wake point of TS-453 Pro models.