Unable to Map to a shared folder

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lellul
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Posts: 5
Joined: Fri Oct 13, 2017 8:42 am

Unable to Map to a shared folder

Post by lellul »

Hello all,

I have a DS-231 2 bay device. I can see the NAS on Qfinder, it has an valid IP address which I can ping. I can see the device through Windows Explorer under "Networks" as a storage device. I can log into the device through a browser and access all the utilities including creating users and shared folders but I cannot not map a drive. I have tried via both Windows Explorer and Qfinder Storage Plug & Play.

I created users with the same username and passwords as the user of the PC and granted full permissions.
I have created shared folders and added the users individually and the groups they belong to.



This thing is driving me crazy!! Please can someone help

Thank you in advance.
lellul
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Don
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Posts: 12289
Joined: Thu Jan 03, 2008 4:56 am
Location: Long Island, New York

Re: Unable to Map to a shared folder

Post by Don »

Firmware versions? Error messages? Screen shots of share permissions.
Use the forum search feature before posting.

Use RAID and external backups. RAID will protect you from disk failure, keep your system running, and data accessible while the disk is replaced, and the RAID rebuilt. Backups will allow you to recover data that is lost or corrupted, or from system failure. One does not replace the other.

NAS: TVS-882BR | F/W: 5.0.1.2346 | 40GB | 2 x 1TB M.2 SATA RAID 1 (System/VMs) | 3 x 1TB M.2 NMVe QM2-4P-384A RAID 5 (cache) | 5 x 14TB Exos HDD RAID 6 (Data) | 1 x Blu-ray
NAS: TVS-h674 | F/W: 5.0.1.2376 | 16GB | 3 x 18TB RAID 5
Apps: DNSMasq, PLEX, iDrive, QVPN, QLMS, MP3fs, HBS3, Entware, DLstation, VS, +
lellul
New here
Posts: 5
Joined: Fri Oct 13, 2017 8:42 am

Re: Unable to Map to a shared folder

Post by lellul »

Firmware version is 4.3.3.0299 Build 20170901

Error message through Windows Explorer - Windows cannot access \\192.168.2.73\Public Check spelling ....

Qfinder Storage Plug and Play - No error, just doesn't display any folders
lellul
New here
Posts: 5
Joined: Fri Oct 13, 2017 8:42 am

Re: Unable to Map to a shared folder

Post by lellul »

Sorry Don I get a screen shot. I tried it in PDF and DOC. When I try to attach I get a message about the file having a wrong extension.
User avatar
Don
Guru
Posts: 12289
Joined: Thu Jan 03, 2008 4:56 am
Location: Long Island, New York

Re: Unable to Map to a shared folder

Post by Don »

I think it needs to be a jpg.
Use the forum search feature before posting.

Use RAID and external backups. RAID will protect you from disk failure, keep your system running, and data accessible while the disk is replaced, and the RAID rebuilt. Backups will allow you to recover data that is lost or corrupted, or from system failure. One does not replace the other.

NAS: TVS-882BR | F/W: 5.0.1.2346 | 40GB | 2 x 1TB M.2 SATA RAID 1 (System/VMs) | 3 x 1TB M.2 NMVe QM2-4P-384A RAID 5 (cache) | 5 x 14TB Exos HDD RAID 6 (Data) | 1 x Blu-ray
NAS: TVS-h674 | F/W: 5.0.1.2376 | 16GB | 3 x 18TB RAID 5
Apps: DNSMasq, PLEX, iDrive, QVPN, QLMS, MP3fs, HBS3, Entware, DLstation, VS, +
lellul
New here
Posts: 5
Joined: Fri Oct 13, 2017 8:42 am

Re: Unable to Map to a shared folder

Post by lellul »

Screen grab attached
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lellul
New here
Posts: 5
Joined: Fri Oct 13, 2017 8:42 am

Re: Unable to Map to a shared folder

Post by lellul »

Just changed a few things. It didn't make a difference, still have a problem
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User avatar
Don
Guru
Posts: 12289
Joined: Thu Jan 03, 2008 4:56 am
Location: Long Island, New York

Re: Unable to Map to a shared folder

Post by Don »

Please provide screen shot of share permissions for Public.
Use the forum search feature before posting.

Use RAID and external backups. RAID will protect you from disk failure, keep your system running, and data accessible while the disk is replaced, and the RAID rebuilt. Backups will allow you to recover data that is lost or corrupted, or from system failure. One does not replace the other.

NAS: TVS-882BR | F/W: 5.0.1.2346 | 40GB | 2 x 1TB M.2 SATA RAID 1 (System/VMs) | 3 x 1TB M.2 NMVe QM2-4P-384A RAID 5 (cache) | 5 x 14TB Exos HDD RAID 6 (Data) | 1 x Blu-ray
NAS: TVS-h674 | F/W: 5.0.1.2376 | 16GB | 3 x 18TB RAID 5
Apps: DNSMasq, PLEX, iDrive, QVPN, QLMS, MP3fs, HBS3, Entware, DLstation, VS, +
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