Unable to view options

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engineeronmute
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Joined: Tue Nov 21, 2017 6:35 pm

Unable to view options

Post by engineeronmute »

Hi,
I am unable to view most of the options in my QNAP TS-212P.
Screenshot is attached.
Need help.....
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schumaku
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Re: Unable to view options

Post by schumaku »

Hi, Two issues here:

- your NAS firmware is not up2date (strongly suggested for security reasons!)
- Why ever, parts of the language data is either not loaded or not available.

Start with re-applying the firmware image sing the process -> https://wiki.qnap.com/wiki/Manually_Updating_Firmware

Keep the complete transcript (ensure the terminal ie. PuTTY scroll back buffer is long enough, or the interactions is logged) in case this does not help.

Regards,
-Kurt
engineeronmute
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Joined: Tue Nov 21, 2017 6:35 pm

Re: Unable to view options

Post by engineeronmute »

Been there...
Done that
Still not able to view icons.
Thanks for the quick reply.
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schumaku
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Re: Unable to view options

Post by schumaku »

Icons are there, some language translated text labels are missing. Same issue when using a different NAS user account?

Still not deployed an current firmware?
engineeronmute
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Joined: Tue Nov 21, 2017 6:35 pm

Re: Unable to view options

Post by engineeronmute »

yes i have deployed the latest firmware.
Still icons are missing.
Yes,happening with all of the accounts.
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schumaku
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Re: Unable to view options

Post by schumaku »

Transcript of the ssh based manual update please.
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