QNAP Switch System Login Problem

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Overflight
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Joined: Mon May 10, 2021 8:18 am

QNAP Switch System Login Problem

Post by Overflight »

I'm new to QNAP and the QSW-M408-C4 switch is the first product I'm trying to get online.

I plugged it in and attached a couple of computers to it and it seems to be doing its "thing". I then downloaded and launched the Qfinder app. It immediately shows the switch as a line item. The instructions to Login and pretty easy. Use the MAC address as the default password and this is where it fails. I get invalid user name or password error. I've tried a few times being extra diligent not to mess up the entry with now luck. Any ideas would be greatly appreciated.
Bob Zelin
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Re: QNAP Switch System Login Problem

Post by Bob Zelin »

if the MAC address is 24-5E-BE-6A-45-E3
the password is 2453BE6A45E3

no dashes or colons ! Once you enter this, it will ask you to change the password.
Bob
Bob Zelin / Rescue 1, Inc.
http://www.bobzelin.com
Overflight
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Joined: Mon May 10, 2021 8:18 am

Re: QNAP Switch System Login Problem

Post by Overflight »

Bob,

Thanks for the response. Unfortunately I get the same error.

Pete
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iGadget2
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Re: QNAP Switch System Login Problem

Post by iGadget2 »

Had the same problem. I fixed it by doing a factory reset on the switch - it then was accessible with the MAC address password.
I wonder if the device has been previously used or this is a 'bug' ...
Overflight
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Joined: Mon May 10, 2021 8:18 am

Re: QNAP Switch System Login Problem

Post by Overflight »

Thank you. Yes it needed to be reset and yes the default password isn't actually the MAC address it''s the MAC address without the dashes. Sheesh I can be so dumb sometimes.
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