- Model name
- Firmware version and Build Number
- Operation System (OS)
- OS Language
- Number of HDDs
- HDD model
- HDD capacity
- RAID configuration
- Services enabled, e.g. Download Station, DDNS, FTP, NFS
- External devices, e.g. USB printer, e-SATA drive
- NAS connection speed/ MTU (found in Network Settings>TCP/IP page)
Help us serve you better (Pls read before posting questions)
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Help us serve you better (Pls read before posting questions)
To help us understand your questions better and serve you faster, please kindly provide the following information when submitting your questions in the support section.
Last edited by QNAPRei on Mon Sep 10, 2007 11:58 am, edited 4 times in total.
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A recommendation for those of us slightly less technical - a brief guide on how to get the non-obvious data.
In my case,
-how do i find the Network Bandwidth/MTU figure you want?
-what services are you interested in? Services on users machine, or on the QNap product? There are *tons* of things that Windows runs as services, so maybe an exclusion list (Don't report htese) might be good...
In my case,
-how do i find the Network Bandwidth/MTU figure you want?
-what services are you interested in? Services on users machine, or on the QNap product? There are *tons* of things that Windows runs as services, so maybe an exclusion list (Don't report htese) might be good...
TS-201 with 2 x Hitachi 7K500 = 1 TB in RAID 1 (Thanks KENT!)
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- Posts: 700
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Hi Wanderer,
Thanks for your comments. Please refer to the above updated thread.
Thanks for your comments. Please refer to the above updated thread.
Online Support Form: http://www.qnap.com/onlinesupport.asp
Support email: q_support@qnap.com.tw
MSN: q.support@hotmail.com
Skype: qnapskype
Support email: q_support@qnap.com.tw
MSN: q.support@hotmail.com
Skype: qnapskype