SSH Problem - Permission Denied on Admin Account

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adrian007uk
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SSH Problem - Permission Denied on Admin Account

Post by adrian007uk » Sun Apr 18, 2021 10:51 pm

I am having the anti virus update problem. I have found a potential solution to the problem on the forum (viewtopic.php?f=345&t=152727).

I have installed Putty and logged into the admin account via Putty. However, i keep getting permission denied when trying to access /etc/config/def_share.info. I have checked that the admin account has Read/Write access to all folders. Does somebody know what i am doing wrong please?

Thanks

Adrian

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Toxic17
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Re: SSH Problem - Permission Denied on Admin Account

Post by Toxic17 » Mon Apr 19, 2021 6:08 am

when you "access" the file, what exactly are you doing and what commands are you using? are you just using the setcfg command?

how about using WinSCP, login and goto the location of the file, then edit the file with notepad++ and save back to original location.
Regards Simon

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Re: SSH Problem - Permission Denied on Admin Account

Post by Toxic17 » Mon Apr 19, 2021 6:17 am

Regards Simon

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Submit a ticket • QNAP Helpdesk
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NAS: TS-473-32GB QM2-2P QXG-10G1T 4.5.3.1652 • TVS-463-16GB 4.5.3.1652 QM2-2S10G1TB • TS-459 Pro 2GB 4.2.6 • TS-121 4.3.3.1624 • APC Back-UPS ES 700G
Network: VM Hub3 • UniFi UDM Pro 1.10-0.9 • Controller: 6.2.23 • UniFi US-16-150W/US-8-60W 5.60.3 • USW Mini Flex 1.8.4 • UniFi G3-Flex • AP: AC Pro 5.60.3 • U6-LR 5.60.3

adrian007uk
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Re: SSH Problem - Permission Denied on Admin Account

Post by adrian007uk » Thu Apr 22, 2021 5:26 am

Hi Simon - thanks for replying. I managed to work my way through the steps as set out in the thread you linked to. /share/CACHEDEV1_DATA was already set as it should be. Still trying to work out the problem when i was logged into the forum, i found a big thread of posts (i did search previously so i am not sure why they did not show up) that were discussing similar anti virus problems. I think mine has stopped updating as my NAS is coming to EOL support! Why the NAS its trying to update the antivirus if it's no longer supported seems strange.

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