How to recover my admin account

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Antoinexten
First post
Posts: 1
Joined: Sat Nov 07, 2020 3:43 pm

How to recover my admin account

Post by Antoinexten »

Hello !
I've got a QNAP TS-128A.
I deseabled my account admin and created a new one.
I also deseabled ssh access ...
I wanted to connect to my qnap but I forgot the new admin login and password.

So I touched reset button on The Qnap to reset "admin" password : it resets the admin password, not the admin I created ...

I tried a ssh connexion : not allowed (i deseabled it cos security reasons ...)

In the mean time, I remembered the admin account I created.

I tried it with the default admin password ('admin') : it doesn't work ...

How can I manage my situation ?

Thx.

Best regards.
AlastairStevenson
Experience counts
Posts: 2415
Joined: Wed Jan 08, 2014 10:34 pm

Re: How to recover my admin account

Post by AlastairStevenson »

Starting from QTS 4.4.2, the default password for “admin” is the first MAC address of your NAS without special characters. All letters should be uppercase.
https://www.qnap.com/en/how-to/faq/arti ... ord-in-qts
TS-431+ for storage and media and a bunch of IP cams under Surveillance Station. TVS-473 as files backup and QVR Pro.
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