TeamViewer with QTS 5.0

[adamduff]

I was excited to see QTS 5.0 had been released, so I quickly updated my NAS and then I was able to see/download TeamViewer (yay!).

However, on trying to open the app, I'm just getting a blank/white box?!! - does anyone else have this problem too? (I'm assuming I should be seeing the Licence Agreement in here, before being able to set it up - but I've got nothing!)

[aliphat]

Hi, idem for me, i've the message to accept the license EULA, and then an error message : error in accepting EULA
TS-128A (my little NAS for tests) QTS 5.0.0.1785
Disappointment

Eric

[tomuse]

Unbenannt.png

I have exactly the same behavior, after starting Teamviewer I get the EULA error message.

QNAP-NAS TS-332X
QTS Version 5.0.0.1785

[aliphat]

Unbenannt.png


I have exactly the same behavior, after starting Teamviewer I get the EULA error message.

QNAP-NAS TS-332X
QTS Version 5.0.0.1785

Have you solved the problem.
Is Teamviewer now working

Thank You

[erochard]

I have same problem as adamduff, no EULA but blank/white box
no EULA screen

QNAP-TS-253B with QTS 5.0.0.1808
Teamviewer 2.16.17

[dolbyman]

best to open tickets with qnap for this..this is a user forum (qnap does not come here)

[Thisisnotmyname]

have you tried a different browser without any plugins? That could easily be an ad blocker or such disallowing third party embedded content in the web UI.

[aliphat]

have you tried a different browser without any plugins? That could easily be an ad blocker or such disallowing third party embedded content in the web UI.

Hi.
Yes, 3 differents browsers
Try also to quit every services as possible on the Qnap
Thanks

[aliphat]

i submit a ticket ...

[onetx]

I have the same problem. I submit a ticket in Teamviewer forum too.
ref: https://community.teamviewer.com/Englis ... s-boxes/p1

[Szerszu]

Hi,
I have same issue, did you get any response from Qnap?

[Sergipoma]

Hi,
I have same issue D:
If someone can solve it please share it!

[Don]

Y'all need to open tickets with QNAP.

[adamduff]

I was excited to see QTS 5.0 had been released, so I quickly updated my NAS and then I was able to see/download TeamViewer (yay!).

However, on trying to open the app, I'm just getting a blank/white box?!! - does anyone else have this problem too? (I'm assuming I should be seeing the Licence Agreement in here, before being able to set it up - but I've got nothing!)

Update: I raised a ticket with QNAP who have said this:

This seems to be a known issue, but so far no information when a fix will be available.
Please wait for further update. I will update you once there is new from Dev team.

[us12er]

there's a new version out 2.18.9 supposed to fix the issue, but still doesn't work on my TS-453a