I have the TS-x53D. I believe it lost power, and then came back up. Now the NICs won't come up. I've tried both ports, and a different cable. I attempted to console into it with ALT+F2, but I just get a blank screen.
How do I resolve/troubleshoot from here?
qnap network not coming up
- dolbyman
- Guru
- Posts: 35024
- Joined: Sat Feb 12, 2011 2:11 am
- Location: Vancouver BC , Canada
Re: qnap network not coming up
Could it have been a lighting strike ? .. network ports tend to die in those (not even a UPS will help here as the wiring in question (network) would not be isolated from it)
-
- Starting out
- Posts: 31
- Joined: Wed Feb 10, 2021 9:38 pm
Re: qnap network not coming up
I don't believe so.
- dolbyman
- Guru
- Posts: 35024
- Joined: Sat Feb 12, 2011 2:11 am
- Location: Vancouver BC , Canada
Re: qnap network not coming up
Cold pull all the drives and see if it then comes up when booted, if not, it's a hardware defect
-
- Starting out
- Posts: 31
- Joined: Wed Feb 10, 2021 9:38 pm
Re: qnap network not coming up
I pulled the drives, and booted up, and it is saying Disk Missing. Could it be that the drives are corrupt?
The NIC still is not coming up.
The NIC still is not coming up.
- dolbyman
- Guru
- Posts: 35024
- Joined: Sat Feb 12, 2011 2:11 am
- Location: Vancouver BC , Canada
Re: qnap network not coming up
No .. the NICs should come up .. guess the NAS is busted (open a ticket to see if you are eligible for RMA)