qnap network not coming up

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userman93
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qnap network not coming up

Post by userman93 »

I have the TS-x53D. I believe it lost power, and then came back up. Now the NICs won't come up. I've tried both ports, and a different cable. I attempted to console into it with ALT+F2, but I just get a blank screen.
How do I resolve/troubleshoot from here?
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dolbyman
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Re: qnap network not coming up

Post by dolbyman »

Could it have been a lighting strike ? .. network ports tend to die in those (not even a UPS will help here as the wiring in question (network) would not be isolated from it)
userman93
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Re: qnap network not coming up

Post by userman93 »

I don't believe so.
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dolbyman
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Re: qnap network not coming up

Post by dolbyman »

Cold pull all the drives and see if it then comes up when booted, if not, it's a hardware defect
userman93
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Joined: Wed Feb 10, 2021 9:38 pm

Re: qnap network not coming up

Post by userman93 »

I pulled the drives, and booted up, and it is saying Disk Missing. Could it be that the drives are corrupt?
The NIC still is not coming up.
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dolbyman
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Re: qnap network not coming up

Post by dolbyman »

No .. the NICs should come up .. guess the NAS is busted (open a ticket to see if you are eligible for RMA)
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