NAS extreme slow

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joloxx9
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NAS extreme slow

Post by joloxx9 »

Hi, my first post on this forum so hello everyone!

I have an issue with my nas that I bought recently.

My model is TS-128A, intwsted it with 2 HDD and one SSD but unfortunatelly speeds are very, very low data write is about 1-40MB/s and read 30-60 evwn when I transfer large files.

My oc is 12600k ssd's m.2 32 gb ram etc.

Connection map:

PC 2.5gb wired -> asus ax86u ->wired 1gb Nas

What should I do, where should I start looking to improve it?

People easly hit 70-100MB transfer and my are terrible..
Thanks for help.
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dolbyman
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Re: NAS extreme slow

Post by dolbyman »

How exactly did you put two HDD and one SSD in a 1 bay unit ?
joloxx9
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Re: NAS extreme slow

Post by joloxx9 »

dolbyman wrote: Sat May 28, 2022 3:45 am How exactly did you put two HDD and one SSD in a 1 bay unit ?
I did not put them all together, I have tested them one by one.
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dolbyman
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Re: NAS extreme slow

Post by dolbyman »

ohh .. gotcha

hmm ... it's not a race machine but should be faster than that (my 12 year old 419p+ beats these speeds).

Any encryption on ?
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Re: NAS extreme slow

Post by joloxx9 »

dolbyman wrote: Sat May 28, 2022 5:49 am ohh .. gotcha

hmm ... it's not a race machine but should be faster than that (my 12 year old 419p+ beats these speeds).

Any encryption on ?
No encryption at all. Now i can see it even drops to 0 sometimes. Plus system is sluggish. Well it looks like I am going to get rid of it as it is sick, my AX86U works much better when I plug in hdd to it.

Inhave latest system, fresh windows tried even direct connection pc-> nas and same issues.
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dolbyman
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Re: NAS extreme slow

Post by dolbyman »

what you could do is a CPU resource usage check (either via GUI or SSH) .. maybe something is bogging it down
joloxx9
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Re: NAS extreme slow

Post by joloxx9 »

dolbyman wrote: Sat May 28, 2022 7:05 am what you could do is a CPU resource usage check (either via GUI or SSH) .. maybe something is bogging it down
All good there, cpu barely go over 10%, ram stays at 50%. I do not have anything beside plex and mediaserver, even disabled all thumbnail creation etc.

I did iperf 3 test and got stable 1gb connwction between them, drives connected to pc through sata usb adapter got stable 100-100mb/s transmission sata got much mor of course. Something is wrong with this qnap.

Got latest os on it 5.
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dolbyman
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Re: NAS extreme slow

Post by dolbyman »

not sure then..might be worth a ticket
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Toxic17
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Re: NAS extreme slow

Post by Toxic17 »

can you confirm your ethernet cables are all good/new and all 4 twisted pairs are working?

is your PC's antivirus perhaps scanning all network traffic to-from the NAS?

you should be hitting 90-110MB/s by the stats from QNAP: https://view.publitas.com/qnap-1/ts-x28 ... b/page/2-3
Regards Simon

Qnap Downloads
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NAS: TS-673A QuTS hero h5.1.2.2534 • TS-121 4.3.3.2420 • APC Back-UPS ES 700G
Network: VM Hub3: 500/50 • UniFi UDM Pro: 3.2.9 • UniFi Network Controller: 8.0.28
USW-Aggregation: 6.6.61 • US-16-150W: 6.6.61 • 2x USW Mini Flex 2.0.0 • UniFi AC Pro 6.6.62 • UniFi U6-LR 6.6.62
UniFi Protect: 2.11.21/8TB Skyhawk AI • 3x G3 Instants: 4.69.55 • UniFi G3 Flex: 4.69.55 • UniFi G5 Flex: 4.69.55
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öööööööö
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Re: NAS extreme slow

Post by öööööööö »

Hi joloxx9

Something similar here.
I would be very much interested in reading the detail config of hardware, software and software configuration
of user who claim seeing 70-100MB consistently on a 1GB standard network which is used at home.
In case you know anyone who would be willing to share specific details of their config, I would be very much interested.

I was never able to achieve such a rate with any of the QNAP NAS I had in operation over the past 10 years and I did not buy
standard consumer device line but SMB equipment.

Latest equipment (2 months) Ryzen CPU, 64GB RAM, mostly SSD drives on a single user infrastructure.
My network throughput is showing more or less regardless of file size and how drives are configured 20-25MB transfer rates.
On rare occasions I have seen 50-70MB under oddly special circumstances explained further below.
All is connected to 1GB-10GB Ethernet switch on an uncongested network CAT10 in-house cabling.

Perhaps this is helping you to determine NAS or other issue if not already tried
https://www.qnap.com/en/how-to/faq/arti ... bottleneck this might help to rule out other elements than your NAS.
Did not help in my case though.

Interestingly, when using QNAP Hybrid Backup solution the tool is showing me a achievable rate of 56Mb max on a 1GB network.
Not sure whether that is considering one job or total throughput capacity.

Because when starting one job, I see standard of 20-25MB consistently and the more jobs I am starting the higher the throughput rate goes.
For example running four jobs simultaniously e.g. RRTR or RSync or Backup I am seeing 50-80MB and with each job I stop, the rate drops correspondingly
to a lower rate until one job remains showing the standard of 20-25MB. I compared transfers with different file sizes and all of them showing
a similar behaviour when it comes to network data throughput.

I wonder why is the test showing me max speed is around 56MB but than again throughput is capable of raising up to 80MB with multiple jobs running
and why is a single job not maxing out the available capacity of e.g 80MB but is staying at 20-25MB.
CPU or RAM can hardly be an issue showing max 10% usually 2-5% during transfer and 2% memory consumption.

Cheers
ö
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dolbyman
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Re: NAS extreme slow

Post by dolbyman »

What exactly is the QNAP model?

Please recheck your network cable type, cat10 standard has not even been defined yet
joloxx9
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Re: NAS extreme slow

Post by joloxx9 »

Toxic17 wrote: Sun May 29, 2022 8:43 am 9p+ beats these
Everything in my network is spot one, transfer beetween PC's is superb etc, I tried even direct connection to nas and it is still very bad. TOday I have transfered 20Gb file, speed? Well.. 25MB/s!

I have have tested Iperf3 test, it was also ok.

The device can't process it quickly enough, despite low CPU/RAM utilisation.

Also, whenever I try to connect to NAS(on the gue website) and file is beying copied I cannot, it is so slow that it is not allowing me to log in.
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Toxic17
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Re: NAS extreme slow

Post by Toxic17 »

ssh into your NAS and see what is running:

type the "top" command and see what is - if anything - hogging the NAS resources.

my TS-121 with an SSD has a 1GB connection and copying a 10GB file to it from my PC is usually around 50-60MB/s.
Screenshot 2022-05-30 212158.png
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Regards Simon

Qnap Downloads
MyQNap.Org Repository
Submit a ticket • QNAP Helpdesk
QNAP Tutorials, User Manuals, FAQs, Downloads, Wiki
When you ask a question, please include the following


NAS: TS-673A QuTS hero h5.1.2.2534 • TS-121 4.3.3.2420 • APC Back-UPS ES 700G
Network: VM Hub3: 500/50 • UniFi UDM Pro: 3.2.9 • UniFi Network Controller: 8.0.28
USW-Aggregation: 6.6.61 • US-16-150W: 6.6.61 • 2x USW Mini Flex 2.0.0 • UniFi AC Pro 6.6.62 • UniFi U6-LR 6.6.62
UniFi Protect: 2.11.21/8TB Skyhawk AI • 3x G3 Instants: 4.69.55 • UniFi G3 Flex: 4.69.55 • UniFi G5 Flex: 4.69.55
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