Hi,
i had an SSD with an Storage on + 1 HDD with also 1 Storage on it, than the NAS switched off and i could not switch it on anymore.
I got a replacement Unit reinstalled the SSD + HDD, i can login with my credentials, but both Storages are not shown ( are not mounted).
How do i get them back ?
Storages lost after TS-473A Waranty replacement
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- dolbyman
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Re: Storages lost after TS-473A Waranty replacement
Please attach screenshots of the storage management
Also in the future have backups...1HDD + 1SSD with no backups is a sure fire way to lose your data at one point
Also in the future have backups...1HDD + 1SSD with no backups is a sure fire way to lose your data at one point
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Re: Storages lost after TS-473A Waranty replacement
the gui is german ...
/etc/volumes.conf
/etc/volumes.conf
Code: Select all
[Global]
volBitmap = 0xe
pd_00000001_3_Vol_Bitmap = 1
pd_00000003_3_Vol_Bitmap = 2
pd_00210001_0_Vol_Bitmap = 3
[VOL_1]
volId = 1
volName = S4EWNM0R905879E
raidId = -1
raidName = /dev/nvme0n1p3
encryption = no
mappingName = /dev/nvme0n1p3
qnapResize = no
delayAlloc = yes
privilege = no
readOnly = no
writeCache = yes
invisible = no
raidLevel = -2
partNo = 3
isGlobalSpare = no
diskId = 0x00000001
status = -1
filesystem = 18
internal = 1
time = Mon Jun 27 07:56:29 2022
unclean = no
need_rehash = no
creating = no
[VOL_2]
volId = 2
volName = 5000039B08E16D44
raidId = -1
raidName = /dev/sda3
encryption = no
mappingName = /dev/sda3
qnapResize = no
delayAlloc = yes
privilege = no
readOnly = no
writeCache = yes
invisible = no
raidLevel = -2
partNo = 3
isGlobalSpare = no
diskId = 0x00000003
status = -1
filesystem = 18
internal = 1
time = Mon Jun 27 07:56:30 2022
unclean = no
need_rehash = no
creating = no
[VOL_3]
volId = 3
volName =
raidId = -1
raidName = /dev/sdc
encryption = no
mappingName = /dev/sdc
qnapResize = no
delayAlloc = yes
privilege = no
readOnly = no
writeCache = yes
invisible = no
raidLevel = -2
partNo = 0
isGlobalSpare = no
diskId = 0x00210001
status = 0
filesystem = 2
internal = 0
time = Mon Jun 27 07:56:30 2022
unclean = no
need_rehash = no
creating = no
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Re: Storages lost after TS-473A Waranty replacement
Its an English forum! A German forum is available at forum.qnapclub.de
.
You can just modify the GUI language prior taking a screenshot.
So what happens when choosing "Wiederherstellen" (Recover) and then "Attach and Recover Storage Pool"?
Regards
Edit: Are backups available? If not, there is a risk of loosing data when doing this (but without backup this risk is always present...
)
![Wink :wink:](images/smilies/icon_wink.gif.pagespeed.ce.8Fgga7j_cy.gif)
You can just modify the GUI language prior taking a screenshot.
So what happens when choosing "Wiederherstellen" (Recover) and then "Attach and Recover Storage Pool"?
Regards
Edit: Are backups available? If not, there is a risk of loosing data when doing this (but without backup this risk is always present...
![Laughing :lol:](images/smilies/icon_lol.gif.pagespeed.ce.zVkcSKjl0D.gif)
A raid is never a substitute for backup! Never!
Deadbolt - READ 1st post!!!
Deadbolt - information
Deadbolt - find your OP_RETURN!
VPN=VPN? No!
How to clean up your NAS after malware attack
www.raidisnotabackup.com
Deadbolt - READ 1st post!!!
Deadbolt - information
Deadbolt - find your OP_RETURN!
VPN=VPN? No!
How to clean up your NAS after malware attack
www.raidisnotabackup.com
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Re: Storages lost after TS-473A Waranty replacement
recovery is not working, can someone tell me from the volume.conf what kind of volume was created.
the volumes are there they are not mounted( how do i do that ? )
i opened a ticket at qnap
the volumes are there they are not mounted( how do i do that ? )
Code: Select all
Disk /dev/nvme0n1: 1000.2 GB, 1000204886016 bytes
255 heads, 63 sectors/track, 121601 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes
Device Boot Start End Blocks Id System
/dev/nvme0n1p1 1 121602 976762583+ ee EFI GPT
Disk /dev/sda: 14000.5 GB, 14000519643136 bytes
255 heads, 63 sectors/track, 1702132 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes
Device Boot Start End Blocks Id System
/dev/sda1 1 267350 2147483647+ ee EFI GPT
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Re: Storages lost after TS-473A Waranty replacement
Not really, just guessing that both raids are from type single disk.
Compared with my volume.conf, there are some entries I missed in yours, i.e. these:
Best is to wait for QNAP.
Regards
Compared with my volume.conf, there are some entries I missed in yours, i.e. these:
Code: Select all
time = Thu Jun 9 13:56:01 2022
volType = 1
baseId = 1
baseName = /dev/mapper/cachedev1
inodeRatio = 32768
inodeCount = 81920000
fsFeature = 0x3
Regards
A raid is never a substitute for backup! Never!
Deadbolt - READ 1st post!!!
Deadbolt - information
Deadbolt - find your OP_RETURN!
VPN=VPN? No!
How to clean up your NAS after malware attack
www.raidisnotabackup.com
Deadbolt - READ 1st post!!!
Deadbolt - information
Deadbolt - find your OP_RETURN!
VPN=VPN? No!
How to clean up your NAS after malware attack
www.raidisnotabackup.com
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Re: Storages lost after TS-473A Waranty replacement
All right... except for the language, that error message (from the first image) looks familiar.
Is the new NAS using the same OS as the old one? (by that I mean either QTS or QuTS Hero)
Is the new NAS' OS the same or a newer version as the old one?
Is the new NAS using the same OS as the old one? (by that I mean either QTS or QuTS Hero)
Is the new NAS' OS the same or a newer version as the old one?