On my TS451+ with 4 4TD drives, we lost access to all of the files.
The first error was a "Cannot resolve DNS Server" error
The drives also showed 0KB of date (they should be 80 % full)
We resolved the DNS error problem and we can see the 4 drives now.
I can see the shares but there is still no data.
Considering using the ReclaiMe data recovery software. Has anyone had experience with this software in doing data recovery?
TS-451+ has lost access to all files
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Re: TS-451+ has lost access to all files
I assume you have no backup based on the post.
Have you reached out to QNAP support?
Have you reached out to QNAP support?
QNAP TS-563-16G 5x10TB Seagate Ironwolf HDD Raid-5 NIC: 2x1GB 1x10GbE
QNAP TS-231P-US 2x18TB Seagate Exos HDD Raid-1
[Deadbolt and General Ransomware Detection, Prevention, Recovery & MORE]
QNAP TS-231P-US 2x18TB Seagate Exos HDD Raid-1
[Deadbolt and General Ransomware Detection, Prevention, Recovery & MORE]
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Re: TS-451+ has lost access to all files
Used Firmware version is ???
Some screenshots from Storage&Snapshots would may be helpful.
Status of raid is: offline, online, degraded, ... ???
Was NAS exposed to internet?
Access to CLI available? If so, output of and ?
Regards
Some screenshots from Storage&Snapshots would may be helpful.
Status of raid is: offline, online, degraded, ... ???
Was NAS exposed to internet?
Access to CLI available? If so, output of
Code: Select all
md_checker
Code: Select all
cat /proc/mdstat
Regards
A raid is never a substitute for backup! Never!
Deadbolt - READ 1st post!!!
Deadbolt - information
Deadbolt - find your OP_RETURN!
VPN=VPN? No!
How to clean up your NAS after malware attack
www.raidisnotabackup.com
Deadbolt - READ 1st post!!!
Deadbolt - information
Deadbolt - find your OP_RETURN!
VPN=VPN? No!
How to clean up your NAS after malware attack
www.raidisnotabackup.com