QNAP Reset Issue | TS-231P

Don't miss a thing. Post your questions and discussion about other uncategorized NAS features here.
Post Reply
anger3
New here
Posts: 4
Joined: Wed Apr 28, 2021 7:32 pm

QNAP Reset Issue | TS-231P

Post by anger3 »

I have a QNAP TS-231P and I am having issues locating it on Qsync – can not find the NAS after powering it down due to electrical maintenance work. Decided to do a reset but the reset button looks like it may be damaged – it looks like if I push it in further it may break.

Is there another way to reset my password to the default so I can locate the NAS again without using the reset button? I obviously do not want to lose my data on the drives (although they are backed up). Thanks in advance.
dosborne
Experience counts
Posts: 1822
Joined: Tue May 29, 2018 3:02 am
Location: Ottawa, Ontario, Canada

Re: QNAP Reset Issue | TS-231P

Post by dosborne »

Check in your router or DHCP server to see what IP address has been assigned and access it directly (I've never bothered with qfinder in over 5 years of usage).

You can also download a free LAN scanner to scan your local IP range to see what devices can be discovered.

Once you get the IP, access the admin GUI and go from there.
QNAP TS-563-16G 5x10TB Seagate Ironwolf HDD Raid-5 NIC: 2x1GB 1x10GbE
QNAP TS-231P-US 2x18TB Seagate Exos HDD Raid-1
[Deadbolt and General Ransomware Detection, Prevention, Recovery & MORE]
Post Reply

Return to “Miscellaneous”