TS-453A died - Hole in ITE chip?

Don't miss a thing. Post your questions and discussion about other uncategorized NAS features here.
Post Reply
nonkelsue2
Starting out
Posts: 13
Joined: Sun May 28, 2023 8:18 pm

TS-453A died - Hole in ITE chip?

Post by nonkelsue2 »

Hi,

First post to this forum, so please don't shoot me immediately... ;)

I have been using a TS-453A since Nov 2017, and this morning... it appeared to be dead. It was turned of as I usually only use this machine to backup my stuff (A JBOD configuration). Trying to switch it on (for backing up some stuff) this morning, I noticed my WOL was not responsive. Checked all the wiring and cabling, tried again but no luck. Trying to power it directly also failed. So apparently something serious was going on... <bummer>

Half a day later, I decided that the machine might be completely lost, so I took it apart to inspect the inside and its components. On the motherboard, I now noticed something weird on the 'ITE"' chip. It seems like there is a little hole in that chip (overheated?). Other than that, there was nothing abnormal I could spot at first sight.

Questions:
1. Can someone tell me what this ITE chip does?
2. Is it possible that this chip is causing the system failing to boot?
3. Is this chip replacable, and is it worth the effort (I have no experience at all with this)?
4. I guess that the only alternative I have is to migrate it to another 4-bay compatible QNAP system (I know I could probably hook the four 4TB disks to a Linux system to retrieve/save all data from them, however I don't have a spare system with that much free space :( )?
5. Is there anything else which could be the culprit for not booting and which you may advice me to look at and test it out to see if this is not causing the problem?

Your wise help is much appreciated!

NS

[Edit: I added two pictures of the motherboard and the ITE chip on it.]
You do not have the required permissions to view the files attached to this post.
User avatar
dolbyman
Guru
Posts: 35243
Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: TS-453A died - Hole in ITE chip?

Post by dolbyman »

Can't see if that damage would be enough

But check here (if that helps)
viewtopic.php?f=45&t=157459

Worst case you just buy another NAS, with(spanning) JBOD and no backups (the NAS was for backups so you can always restore from source) NAS failure must have been an option at all times...so just replace it then
nonkelsue2
Starting out
Posts: 13
Joined: Sun May 28, 2023 8:18 pm

Re: TS-453A died - Hole in ITE chip?

Post by nonkelsue2 »

dolbyman wrote: Mon May 29, 2023 12:01 am Can't see if that damage would be enough

But check here (if that helps)
viewtopic.php?f=45&t=157459

Worst case you just buy another NAS, with(spanning) JBOD and no backups (the NAS was for backups so you can always restore from source) NAS failure must have been an option at all times...so just replace it then
Many thanks for the link, Dolbyman. This at least makes me understand what the problem is.
Now trying to find someone who has the skills to implement the solution... ;)
Post Reply

Return to “Miscellaneous”