TS-453 Pro dead motherboard

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Toxic17
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Re: TS-453 Pro dead motherboard

Post by Toxic17 » Wed Sep 11, 2019 5:53 am

I have a dead TS-453BT3 here too. the list just gets bigger.
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ztxabc
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Re: TS-453 Pro dead motherboard

Post by ztxabc » Wed Sep 25, 2019 2:22 pm

brentm wrote:
Wed Sep 11, 2019 2:34 am
Add another QNAP TS-453 mini to the list. It was working fine on UPS power until a reboot prior to performing the latest firmware upgrade. After the reboot, no HDMI output, no beep, only a blue light, orange for ethernet (No DHCP address being assigned), and 4 red HD lights. Pulling out all drives and memory, and attempting to reset it leaves it dead as can be. The new power supply for the new NAS didn't help. No beeps and no indication of life other than lights. I ended up purchasing a new 451+ to replace it and HD's are fine but just found it odd that this thing died like it did.

-Brent
My 451+ got the same problem.

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Re: TS-453 Pro dead motherboard

Post by brentm » Mon Sep 30, 2019 5:44 am

ztxabc wrote:
Wed Sep 25, 2019 2:22 pm
brentm wrote:
Wed Sep 11, 2019 2:34 am
Add another QNAP TS-453 mini to the list. It was working fine on UPS power until a reboot prior to performing the latest firmware upgrade. After the reboot, no HDMI output, no beep, only a blue light, orange for ethernet (No DHCP address being assigned), and 4 red HD lights. Pulling out all drives and memory, and attempting to reset it leaves it dead as can be. The new power supply for the new NAS didn't help. No beeps and no indication of life other than lights. I ended up purchasing a new 451+ to replace it and HD's are fine but just found it odd that this thing died like it did.

-Brent
My 451+ got the same problem.
What are the odds?! Kill switch folks into upgrading? Buggy FW push? The 451+ is working fine for me now and I love the software/features but it's hard to not question the longevity of their product considering how well maintained mine was with relatively very little use.

lhermsen
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Re: TS-453 Pro dead motherboard

Post by lhermsen » Wed Oct 23, 2019 10:28 pm

Same here at our company. About 10 453U's in the past 4 months.

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Re: TS-453 Pro dead motherboard

Post by oyvindo » Thu Oct 24, 2019 5:03 am

Add my TS-453Mini to the list as well !!
Slightly different story though. Mine still boots as it is supposed to, but I've lost power on slot 1. I removed all 4 disks and inserted a brand new WD RED 3Tb in slot 1 and the machine boots, but says no disk is available. I can hear that the disk motor does not spin up to speed. There is no power. All the other slots are still fine.
I contacted QNAP service, but their offer to replace the mobo would cost me almost as much as a new unit, so I bought a TS-453Be instead. I'm trying to forget my belowed Mini that I've had for so many years. :-(
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Re: TS-453 Pro dead motherboard

Post by nas_bob » Wed Dec 18, 2019 7:06 pm

And my TS-453 Pro has now died with the same symptoms as the OP. Nothing will generate a beep, and nothing every shows on HDMI :-(

I can glean these details from the MB:
686 AMIBIOS MJ81 4364
QW37 Rev:1.7

And from the DOM:
PN: IUMDI-512MFHS

Anyone had any new thoughts of testing these MB to try and find the issue?

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Re: TS-453 Pro dead motherboard

Post by PigNib » Thu Dec 19, 2019 6:22 am

Add me to the list.

Hardware error one month after firmware update... now no post, no video on hdmi, only orange link on network, fan does spin... coincidence...?

It's weird there is no post but is it possible the post isn't happening b/c the fan is wonky and the system is not happy with the fan and refuses to boot?
Any info on how to troubleshoot the fan between leads (ohms) or what replacement fan would work as a test?
Tried all the other tricks.. removing drives, diff known good PS, clean memory, swap memory with original memory (upgraded years ago), etc.

I was *just* thinking about how nice it would be to get a new NAS but can't justify it as I may be getting laid off on Jan 1.

[Info][QNAP45] Firmware Update
NAS Name: QNAP45
Severity: Info
Date/Time: 2019/11/17 11:44:00
App Name: Firmware Update
Category: Firmware Update
Message: [Firmware Update] Updated system from version 4.3.6.0923(20190425) to 4.4.1.1117(20191109).

[Error][QNAP45] Hardware Status
NAS Name: QNAP45
Severity: Error
Date/Time: 2019/12/17 18:31:34
App Name: Hardware Status
Category: Fans
Message: [Hardware Status] System fan 1 failed.

testure
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Re: TS-453 Pro dead motherboard

Post by testure » Mon Dec 23, 2019 9:06 am

Not trying to highjack the thread but add me to the list. TS-451 just died.

Got an alert below. By time I got to check the device it was not responding. Hard booted it and nothing. Pulled all the drives only get blue led on network and red on HDD. No post, no display, no beeps.

App Name: Hardware Status
Category: Fans
Message: [Hardware Status] System fan 1 failed.

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Re: TS-453 Pro dead motherboard

Post by PigNib » Mon Jan 06, 2020 12:29 am

PigNib wrote:
Thu Dec 19, 2019 6:22 am
It's weird there is no post but is it possible the post isn't happening b/c the fan is wonky and the system is not happy with the fan and refuses to boot?
New fan did not fix the problem. Also replaced battery as a hail-mary but no help there either.

Off to build a unraid server from a j5005-itx board.
Cheaper, more powerful, and in the future i can replace a motherboard for $100 for a updated one with data-in-place.
Also won't lock me in to using QNAP to recover my encrypted array.

If QNAP would actually respond to this thread (or any of the other threads for other models having this same symptom) or offer some sort of _reasonable_ motherboard replacement option I'd stick with them but they obviously do not care about supporting hardware for their out of warranty products.

I suppose if you can afford to replace the hardware every four or five years they are great.

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Re: TS-453 Pro dead motherboard

Post by dolbyman » Mon Jan 06, 2020 12:31 am

qnap will not respond to these threads..as they dont read this forum

you need to open a ticket with them for contact

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Re: TS-453 Pro dead motherboard

Post by nebti5 » Tue May 19, 2020 9:08 pm

Another dead TS-453 Pro here with exactly the same symptoms. Fan error reported by email notification. Restarted automatically. Then nothing more than a "System Rebooting" message and fans running. No beeps and no output. Qnap support said no luck, not even repairable because no replacement parts available.

No expert here, but I think there must be an issue with these models. Bought in April 2015. Dead in May 2020. The unit got minimal use and was left off for a year several years ago. The outside and interior looked like new with no scorch marks on the back of the motherboard. Over the years it would occasionally hang at rebooting and at first I suspected this was the same issue.

Five years and dead is bad. I've never had any computer do that before. Usually they last long after they're obsolete....

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Re: TS-453 Pro dead motherboard

Post by oyvindo » Tue May 19, 2020 9:17 pm

QNAP may never read this forum, but we (their customers - do!).
But perhaps that's not so important?
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