QNAP TS-473 firmware recovery problem

[rotate64]

@serhans:

I know this thread is already a couple of months old, but do you perhaps still have the full image for the TS-473? I tried to write you a PM, but it seems newly registered user somehow can't do that. Thanks in advance!

[serhans]

Hi, I DD’d the original dom once I got the unit back from Qnap. The image size is 492mb, let me know what is the best way to send it to you.

[rotate64]

Thanks for replying so quickly! You could upload it to my OwnCloud, that would be the fastest way, I'd imagine.

*temporary URL edited out by me*

Thank you so much and have a great week!

[serhans]

Done. Let me know if it works.

[rotate64]

Looks good, thanks a bunch! I don't know when I'll have the chance to test it, but I'll post a feedback in this thread.

[peripc]

Hello,
i am having issues with my TS-473 and i will need the img file too.

Can someone please send me maybe with a link in pm or something ?

Thank you

[serhans]

Hi, I can sent the original image, let me know where I should upload

[peripc]

Thanks for your rapid reply! Can you use wetransfer.com and send me the link? Here or in pm?

I really appreciate that

[serhans]

I am unsure why but I am not able to PM anymore. Can you try to send a PM to me? I uploaded to wetransfer.

[dolbyman]

PM functionality has been removed years ago

[serhans]

https://we.tl/t-7lUFh7scne

[peripc]

PM functionality has been removed years ago

I am sorry but i didn't know that

https://we.tl/t-7lUFh7scne

Really appreciate man, thank you very very much. Tomorrow i will do the process

[serhans]

Good luck, I restored mine with a linux live cd and used DD to write this on the DOM. There was a detailed tutorial here for all steps.

[peripc]

I am trying to follow this guide here https://wiki.qnap.com/wiki/Firmware_Recovery but something doesn't seems right here. It said to load the Clonezilla bootable usb and choose Clonezilla live (Serial Console) option for our nas that don't have a graphic output. I attached a screenshot below.

Screen Shot 2021-04-10 at 6.09.37 PM.png

But this option doesn't exists in boot menu of Clonezilla
The options are the following

Screen Shot 2021-04-10 at 6.18.12 PM.png

serhans what linux live cd did you use?

EDIT: All linux images i tried to boot from, give me the messages
"error: no suitable video mode found.
Booting in blind mode"

I am thinking that i had to install a PCIe graphic card in order to proceed, do you have any idea?

EDIT 2: SUCCESS!! I loaded CloneZilla image again and searching a bit, i realise that the grub is loaded when UEFI is chosen. The qnap team has added the Clonezilla live (Serial Console) only in syslinux.cfg where this is loaded only when MBR machine is present. More details are here https://clonezilla.org/fine-print-live- ... meters.doc in 2 and 4 bullets. So, i made a copy paste from syslinux.cfg to grub.cfg and i managed get into nas from clonezilla.
There i gave these commands

Code: Select all

cd /lib/live/mount/medium/
cp dom.img /dev/sdb <-- it depends in each case. fdisk -l should be used to be sure for the disk
reboot

And this is it!

Thank you very very much for your help with img serhans. You are a lifesaver

[serhans]

I am glad to see that it worked.I wasn’t able to figure out how to do this with clonezilla, so I installed a gpu to my unit to be able run the linux live cd. Your method is much more practical, thanks for sharing!