Antivirus Update Fails

[brucecy92]

Hello everyone

i have an issue with the antivirus (Clamav). I can;t update manually or automatically . It just hangs when I try manually with the databases from clamav.net, or if I try "Update now" i get Update failed.

I have tried both with the antivirus enabled and disabled.

Is there any option to update it from command line ?

Thank you

[dolbyman]

nas model?
firmware version and build ?
nas exposed to the internet (hacked?)