QNAP TS-251 Trouble

[srek]

Hi all,

Sorry in advance if I've posted to the wrong area, but I'm not sure what my issue is...
I have a TS-251 with two HDDs installed, I split my data across the drives (no raid) and have a set of shared folders, a couple on each drive.
Today I have found:

• I can't login to the admin console

• I can't access any shared folders

• I can't ping the device from my PC (I usually can)

Checking Physically
On the front panel there is a single, solid, red light (HDD 1) , so it's possible:

• The HDD has run out of space (Please let this be the cause)

• The HDD has failed

Using Qfinder
I've had to directly connect my PC to LAN 1 on the NAS for Qfinder to see the device, Then I could see Qfinder shows there might be a disk issue, but....
I'm unable to access any tools in Qfinder, other than the Configuration option (Which isn't any help in this case).
When I attempt to use, Details, Resource Monitor etc I receive the following message:

Login Failed. There was no response from the server

My Questions
I have so many, but let me filter out only a few...

• Why can't I access the the web interface?

• Why won't it respond to a ping?

• Why can't I access the shared folders on HDD2?

• Can I recover anything from HDD1 ( I know you'd only be guessing, but give me some hope please) ?
  What I'm hoping is that the configuration/setup isn't lost

• Do I simply cut my losses and replace HDD1 - loosing all my data etc?

Hoping you can help,
Srek

[dolbyman]

important data and no backups and no raid?

see if you can apply the 100ohm resistor to fix the nas (forum search)

[srek]

Thanks dolbyman, interesting bug/issue with Intel based systems.
It's definitely a possibility given the lack of access I have.

Loss of data isn't really my big issue, I'm more interested/worried about the other symptoms, and if the unit is actually dead.
I'll look a little further into it.

Cheers,
Srek

[srek]

Update
I started a little testing
took both HDD1 & HDD2 out of the unit
I've placed a spare HDD in slot 1
Powered on the unit, it's working so appears it's a HDD issue
After a little config/update of firmware I can access the unit as before.

Cofirmation
I've now plugged HDD1 into slot 2 to confirm
The unit is reporting SMART errors on the disk - so that confirms it.

Question
Given my previous config (with separate disks/storage - no RAID)
Can I add HDD2 back in slot 2 and access all the data on it?
How do I configure the unit to recognize the previous setup (folders, files & shares)?