I have a TS-831X NAS that was just updated to the latest firmware (4.5.3.1697). I am trying to set up 2-Step Verification, but the QR code never displays. It just sits there with the sort of spinning Q logo. If I click Regenerate QR Code still nothing happens.
I have tried doing this on Chrome, Firefox, Edge, and even Internet Explorer. I have also tried doing this with two different user accounts.
Any help or advice is appreciated, like are there specific log files that might point me to what the problem is?
Thanks
2-Step Verification Not Generating QR Code
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Re: 2-Step Verification Not Generating QR Code
same error with TS-231P2 after the firmware upgrade to 4.5.3.1697 build 20210611
I hope that the new release 4.5.3.1711 will fix it....
I hope that the new release 4.5.3.1711 will fix it....
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Re: 2-Step Verification Not Generating QR Code
Me too. TS-431P QR code never appears. Spinning circle of death only. 4.5.4.1715 Build 20210630
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Re: 2-Step Verification Not Generating QR Code
By the way I reverted back to the previous firmware version and the problem went away, so its definitely a new bug.
- dolbyman
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Re: 2-Step Verification Not Generating QR Code
report it to qnap..otherwise it might take a long time to fix
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Re: 2-Step Verification Not Generating QR Code
Me too. TS-231P3. 4.5.4.1715.
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Re: 2-Step Verification Not Generating QR Code
Same here TS-231+ QTS 4.5.4.1715
I have reached out to QNAP Support. They indicate it is a known issue and are working on it.
I have reached out to QNAP Support. They indicate it is a known issue and are working on it.
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Re: 2-Step Verification Not Generating QR Code
So the weird thing is, I updated my TS-831X to 4.5.4.1715 today and now the QR code is working fine.