Qsync fails with disabled admin account

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AlFromCochrane
Know my way around
Posts: 128
Joined: Wed Feb 10, 2016 9:19 am
Location: Canada

Qsync fails with disabled admin account

Post by AlFromCochrane »

Hi All,

As the subject suggests, after I disabled the default admin account for security reasons, Qsync fails as it was using the admin credentials to log in from my
Win10 machine. But when I try and edit that from Qsync settings, it does not allow me to change the credentials to another admin user. Please advise.

cheers
best regards, Allan

Firmware Version:Always updated
TS-873 32GB Ram, 8 x 8TB Seagate IronWolf NAS Model: ST8000VN0022,
45 TB total RAID 6 storage pool, M.2 SSD slots empty, Unit for offsite HDD Backups:
Vantec Nexstar MX NST-400MX-S3R-Utilizing 2x WD 8TB Red),
network services/apps: PuTTY, Media server apps, HBS, Plex .
AlFromCochrane
Know my way around
Posts: 128
Joined: Wed Feb 10, 2016 9:19 am
Location: Canada

Re: Qsync fails with disabled admin account

Post by AlFromCochrane »

Pls cancel this request. I am finding qsync is not doing what i wanted so the point is moot for me.
best regards, Allan

Firmware Version:Always updated
TS-873 32GB Ram, 8 x 8TB Seagate IronWolf NAS Model: ST8000VN0022,
45 TB total RAID 6 storage pool, M.2 SSD slots empty, Unit for offsite HDD Backups:
Vantec Nexstar MX NST-400MX-S3R-Utilizing 2x WD 8TB Red),
network services/apps: PuTTY, Media server apps, HBS, Plex .
paulwi
New here
Posts: 9
Joined: Thu Jan 06, 2011 2:10 am

Re: Qsync fails with disabled admin account

Post by paulwi »

Why canceling this request? Please don't.
I have the same issue. For security reasons I have disabled the admin account on my qnap device and create another admin account.
But in the Qsync app I am not able to change the admin username to another admin account.
The Qsync version I currently use is 5.0.2.0927. (Most recent version right now)
This seems to be a bug in the qsync app

Kind regards,

Paul Willems
paulwi
New here
Posts: 9
Joined: Thu Jan 06, 2011 2:10 am

Re: Qsync fails with disabled admin account

Post by paulwi »

This can be fixed.. However it doesn't sound logical to me.

Modifying NAS connection settings doesn't allow you to change the user account, please follow the procedures below to change the setting:
  • Click ...View more options
  • Select Remove NAS
  • Once removed, configure Qsync Client from scratch with another account.
Tip:
Remove NAS retains the local files and folders but removes NAS setting in Qsync Client.
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