NAS Extremely Slow
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- Getting the hang of things
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NAS Extremely Slow
Hi all,
My TS-128A, 4.5.4.1723, has suddenly started to going extremely slow with everything. Logging in via the browser takes around a minute, SSH around 30 secs before you get to the menu, even opening an app window is not instant anymore. Network transfer speeds are around 5-10 MB/s instead of the usual 100-110. The whole thing is just dead slow.
Have rebooted several times, which takes forever and once you can login it can take 45 minutes for the services/apps to all start up.
CPU is running between 5-10% and RAM around 50-60%, network is only a couple of hundred bytes per second (B/s), but the whole thing has completely slowed down.
Any ideas appreciated.
TIA
EDIT: Getting this message a lot too!
EDIT2: Strange that iperf is OK, but when trying to copy from NAS to PC it's around 5 MB/s
EDIT3: Here is top output.
https://i.imgur.com/WLsvUjO.jpeg
My TS-128A, 4.5.4.1723, has suddenly started to going extremely slow with everything. Logging in via the browser takes around a minute, SSH around 30 secs before you get to the menu, even opening an app window is not instant anymore. Network transfer speeds are around 5-10 MB/s instead of the usual 100-110. The whole thing is just dead slow.
Have rebooted several times, which takes forever and once you can login it can take 45 minutes for the services/apps to all start up.
CPU is running between 5-10% and RAM around 50-60%, network is only a couple of hundred bytes per second (B/s), but the whole thing has completely slowed down.
Any ideas appreciated.
TIA
EDIT: Getting this message a lot too!
EDIT2: Strange that iperf is OK, but when trying to copy from NAS to PC it's around 5 MB/s
EDIT3: Here is top output.
https://i.imgur.com/WLsvUjO.jpeg
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- Getting the hang of things
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- Location: Sydney, Australia
Re: NAS Extremely Slow
Well, I think I have found the issue.
ffmpeg is extracting subtitles from all my video files causing a high read usage on the HDD.
Can this extraction be stopped?
TIA
ffmpeg is extracting subtitles from all my video files causing a high read usage on the HDD.
Can this extraction be stopped?
TIA
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- Getting the hang of things
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Re: NAS Extremely Slow
Over 470 views and no one can tell me how to stop ffmpeg extracting these subtitles. After further investigation I believe this is being called by the process mysubextractor, any help is appreciated.
TIA
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Re: NAS Extremely Slow
Maybe we're assuming it will be completed before any response.Over 470 views and no one can tell me how to stop ffmpeg extracting these subtitles.
TS-431+ for storage and media and a bunch of IP cams under Surveillance Station. TVS-473 as files backup and QVR Pro.
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Re: NAS Extremely Slow
Very unhelpful!AlastairStevenson wrote: ↑Thu Jul 22, 2021 5:35 pmMaybe we're assuming it will be completed before any response.Over 470 views and no one can tell me how to stop ffmpeg extracting these subtitles.
- dolbyman
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Re: NAS Extremely Slow
We have no idea what programs you have installed, ffmpeg does not willy Nilly go over your NAS and extract anything...
What is installed, what are the settings?
What is installed, what are the settings?
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Re: NAS Extremely Slow
This has nothing to do with what I've installed, the QNAP process mysubextractor is causing the issue so this needs to be stopped or disabled.
- dolbyman
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Re: NAS Extremely Slow
well ...I dont have that process
so without helpful input..not much that can be done
so without helpful input..not much that can be done
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Re: NAS Extremely Slow
You will need it here:
/usr/local/medialibrary/bin/mysubextractor
/usr/local/medialibrary/bin/mysubextractor
- dolbyman
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Re: NAS Extremely Slow
So you are running videostation ..or qnap dlna? (both programs I do not use)
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Re: NAS Extremely Slow
I'm not using DLNA nor Videostation.
- dolbyman
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Re: NAS Extremely Slow
best to open a ticket then ..as said this process does not run on my NAS and I have tons of videofiles on it