RAID 5 constant activity / no silence / QuTSHero

Discussion about hard drive spin down (standby) feature of NAS.
authorleon
Getting the hang of things
Posts: 86
Joined: Tue Feb 28, 2012 4:08 am

Re: RAID 5 constant activity / no silence / QuTSHero

Post by authorleon »

Hello,

Is there an update with this please.

Thank you
killerbluechickn
New here
Posts: 3
Joined: Thu Jan 15, 2015 11:05 am

Re: RAID 5 constant activity / no silence / QuTSHero

Post by killerbluechickn »

My NAS has been running fine, quiet and as expected on QuTS h4.5.1.1582. There's not been a new firmware release after h4.5.3.1670 and the last reply from QNAP support for my ticket was, "I will need to check with our RD team to see if this is a bug on the newest firmware & will check if a fix will be added on the next firmware."
authorleon
Getting the hang of things
Posts: 86
Joined: Tue Feb 28, 2012 4:08 am

Re: RAID 5 constant activity / no silence / QuTSHero

Post by authorleon »

Yes I got the same message. It's just frustrating because I would like to downgrade to the firmware version you specified but I do not want to risk losing all my data.

Thank you for keeping me up-to-date though.
authorleon
Getting the hang of things
Posts: 86
Joined: Tue Feb 28, 2012 4:08 am

Re: RAID 5 constant activity / no silence / QuTSHero

Post by authorleon »

Hey all.

QNAP Has just released: h4.5.3.1698

I have updated to this particular firmware and it appears the problem still persists. can anyone confirm this please ????
msmolka
Starting out
Posts: 43
Joined: Wed Jul 16, 2008 2:55 am

Re: RAID 5 constant activity / no silence / QuTSHero

Post by msmolka »

It looks 4.5.3.1698 did not resolved the issue :(. I'm having the same problem
authorleon
Getting the hang of things
Posts: 86
Joined: Tue Feb 28, 2012 4:08 am

Re: RAID 5 constant activity / no silence / QuTSHero

Post by authorleon »

Hey,,

Yes I can confirm this but I have noticed they have released a few more Firmware updates.

But unfortunately I'm not in a position to test them as of yet stop I had to downgrade to your version that you suggested and everything is working fine at present.

If Saunders update to the beta, please can you let me know.
hacktheofrtress
New here
Posts: 2
Joined: Tue Aug 03, 2021 8:09 pm

Re: RAID 5 constant activity / no silence / QuTSHero

Post by hacktheofrtress »

Brand new, just opened TS-h973AX with 5 x 10TB Reds here running QuTSHero 4.5.3.1698.

Exact same issue began the moment I created the RAID 5 storage pool.

Shutdown all the extra apps and background tasks that I could (Malware and Multimedia) but constant activity every 3-5 seconds on the Raid and Disks in Resource Monitor but nothing on the Pool or Shared Folders.

Haven't logged it with QNAP yet but will do it now.

This is pretty upsetting to spend so much and have something buggy out the gate. I can understand something that needs RMA, but from what I'm reading this is a software bug... pretty messed up if you ask me.
Azeroth
New here
Posts: 2
Joined: Tue Aug 10, 2021 8:31 pm

Re: RAID 5 constant activity / no silence / QuTSHero

Post by Azeroth »

Hi,

I can confirm OP's posting. It accesses them because of this every 3-5 Seconds on all of the QuTS HERO Machines here (873ax and h686)


Have all of you opened a ticket with their support and insisted they forward it to R&D?
It seems to write some junk on 1 sector every few seconds on my devices.


Here's the log I created for them:


Code: Select all

**************************------------------------*****------------------------******************************
<7>[570321.406985] md9_raid1(4179): WRITE block 1060216 on unknown-block(259,7) (1 sectors)
** Track  proc ** md9_raid1 (4179) -> kthreadd (2) -> END
** Search file ** between Wed Jul 21 22:49:50 2021 and Wed Jul 21 22:49:51 2021 at /mnt/boot_config
** Search file ** between Wed Jul 21 22:49:50 2021 and Wed Jul 21 22:49:51 2021 at /mnt/HDA_ROOT
Last file modification:   Wed Jul 21 22:49:51 2021    /mnt/HDA_ROOT/.logs/kmsg
** Search file ** between Wed Jul 21 22:49:50 2021 and Wed Jul 21 22:49:51 2021 at /mnt/ext
**************************------------------------*****------------------------******************************
<7>[570321.876250] md9_raid1(4179): WRITE block 1060232 on unknown-block(8,96) (1 sectors)
** Track  proc ** md9_raid1 (4179) -> kthreadd (2) -> END
** Search file ** between Wed Jul 21 22:49:50 2021 and Wed Jul 21 22:49:51 2021 at /mnt/boot_config
** Search file ** between Wed Jul 21 22:49:50 2021 and Wed Jul 21 22:49:51 2021 at /mnt/HDA_ROOT
Last file modification:   Wed Jul 21 22:49:51 2021    /mnt/HDA_ROOT/.logs/kmsg
** Search file ** between Wed Jul 21 22:49:50 2021 and Wed Jul 21 22:49:51 2021 at /mnt/ext
**************************------------------------*****------------------------******************************
<7>[570322.434936] md9_raid1(4179): WRITE block 1060216 on unknown-block(8,96) (1 sectors)
** Track  proc ** md9_raid1 (4179) -> kthreadd (2) -> END
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/boot_config
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/HDA_ROOT
Last file modification:   Wed Jul 21 22:49:52 2021    /mnt/HDA_ROOT/.logs/kmsg
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/ext
**************************------------------------*****------------------------******************************
<7>[570322.434944] md9_raid1(4179): WRITE block 1060216 on unknown-block(8,80) (1 sectors)
** Track  proc ** md9_raid1 (4179) -> kthreadd (2) -> END
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/boot_config
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/HDA_ROOT
Last file modification:   Wed Jul 21 22:49:52 2021    /mnt/HDA_ROOT/.logs/kmsg
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/ext
**************************------------------------*****------------------------******************************
<7>[570322.434949] md9_raid1(4179): WRITE block 1060216 on unknown-block(8,48) (1 sectors)
** Track  proc ** md9_raid1 (4179) -> kthreadd (2) -> END
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/boot_config
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/HDA_ROOT
Last file modification:   Wed Jul 21 22:49:52 2021    /mnt/HDA_ROOT/.logs/kmsg
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/ext
**************************------------------------*****------------------------******************************
<7>[570322.434954] md9_raid1(4179): WRITE block 1060216 on unknown-block(8,16) (1 sectors)
** Track  proc ** md9_raid1 (4179) -> kthreadd (2) -> END
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/boot_config
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/HDA_ROOT
Last file modification:   Wed Jul 21 22:49:52 2021    /mnt/HDA_ROOT/.logs/kmsg
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/ext
**************************------------------------*****------------------------******************************
<7>[570322.434965] md9_raid1(4179): WRITE block 1060216 on unknown-block(259,7) (1 sectors)
** Track  proc ** md9_raid1 (4179) -> kthreadd (2) -> END
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/boot_config
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/HDA_ROOT
Last file modification:   Wed Jul 21 22:49:52 2021    /mnt/HDA_ROOT/.logs/kmsg
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/ext
**************************------------------------*****------------------------******************************
<7>[570322.865926] md9_raid1(4179): WRITE block 1060216 on unknown-block(259,0) (1 sectors)
** Track  proc ** md9_raid1 (4179) -> kthreadd (2) -> END
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/boot_config
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/HDA_ROOT
Last file modification:   Wed Jul 21 22:49:52 2021    /mnt/HDA_ROOT/.logs/kmsg
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/ext
hacktheofrtress
New here
Posts: 2
Joined: Tue Aug 03, 2021 8:09 pm

Re: RAID 5 constant activity / no silence / QuTSHero

Post by hacktheofrtress »

I opened a ticket - but support took WAY to long, so I took matters into my own hands.

I downgraded my Firmware to h4.5.1.1582 (2021/02/17) and it fixed the issue. No more pinging the HDD"s every few seconds, drives now go on stand-by mode. It was magic.

BUT A WARNING: When I downgraded my firmware, my Storage Pools become corrupted. I had to blow everything away and copy everything over again. I was lucky that I kept my old Drobo and there was nothing 'new' that I had lost. But others may not be so lucky, I do not recommend this fix if the QNAP is your primary storage.
mikael123456
New here
Posts: 3
Joined: Sat Aug 28, 2021 8:00 am

Re: RAID 5 constant activity / no silence / QuTSHero

Post by mikael123456 »

Anywho who has been able to download h4.5.4.1771 today? from the release notes it got made available today.
https://www.qnap.com/en-us/release-note ... 1/20210825

It looks like it should resolve the issue of constant activity: "The TS-h886 could not enter disk standby mode, and its HDD LEDs would keep flashing."

Checking for updates on my 873a does nothing, and it seemingly can't be downloaded from the qnap website either.
mikael123456
New here
Posts: 3
Joined: Sat Aug 28, 2021 8:00 am

Re: RAID 5 constant activity / no silence / QuTSHero

Post by mikael123456 »

After installing firmware version h4.5.4.1771 the constant writes to the HDDs, at least for me, has stopped. The drives have gone into standby mode, but there is something a bit wonky still. Seems some network activity is preventing the drives from going into standby.
Azeroth
New here
Posts: 2
Joined: Tue Aug 10, 2021 8:31 pm

Re: RAID 5 constant activity / no silence / QuTSHero

Post by Azeroth »

Azeroth wrote: Tue Aug 10, 2021 8:38 pm Hi,

I can confirm OP's posting. It accesses them because of this every 3-5 Seconds on all of the QuTS HERO Machines here (873ax and h686)


Have all of you opened a ticket with their support and insisted they forward it to R&D?
It seems to write some junk on 1 sector every few seconds on my devices.


Here's the log I created for them:


Code: Select all

**************************------------------------*****------------------------******************************
<7>[570321.406985] md9_raid1(4179): WRITE block 1060216 on unknown-block(259,7) (1 sectors)
** Track  proc ** md9_raid1 (4179) -> kthreadd (2) -> END
** Search file ** between Wed Jul 21 22:49:50 2021 and Wed Jul 21 22:49:51 2021 at /mnt/boot_config
** Search file ** between Wed Jul 21 22:49:50 2021 and Wed Jul 21 22:49:51 2021 at /mnt/HDA_ROOT
Last file modification:   Wed Jul 21 22:49:51 2021    /mnt/HDA_ROOT/.logs/kmsg
** Search file ** between Wed Jul 21 22:49:50 2021 and Wed Jul 21 22:49:51 2021 at /mnt/ext
**************************------------------------*****------------------------******************************
<7>[570321.876250] md9_raid1(4179): WRITE block 1060232 on unknown-block(8,96) (1 sectors)
** Track  proc ** md9_raid1 (4179) -> kthreadd (2) -> END
** Search file ** between Wed Jul 21 22:49:50 2021 and Wed Jul 21 22:49:51 2021 at /mnt/boot_config
** Search file ** between Wed Jul 21 22:49:50 2021 and Wed Jul 21 22:49:51 2021 at /mnt/HDA_ROOT
Last file modification:   Wed Jul 21 22:49:51 2021    /mnt/HDA_ROOT/.logs/kmsg
** Search file ** between Wed Jul 21 22:49:50 2021 and Wed Jul 21 22:49:51 2021 at /mnt/ext
**************************------------------------*****------------------------******************************
<7>[570322.434936] md9_raid1(4179): WRITE block 1060216 on unknown-block(8,96) (1 sectors)
** Track  proc ** md9_raid1 (4179) -> kthreadd (2) -> END
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/boot_config
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/HDA_ROOT
Last file modification:   Wed Jul 21 22:49:52 2021    /mnt/HDA_ROOT/.logs/kmsg
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/ext
**************************------------------------*****------------------------******************************
<7>[570322.434944] md9_raid1(4179): WRITE block 1060216 on unknown-block(8,80) (1 sectors)
** Track  proc ** md9_raid1 (4179) -> kthreadd (2) -> END
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/boot_config
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/HDA_ROOT
Last file modification:   Wed Jul 21 22:49:52 2021    /mnt/HDA_ROOT/.logs/kmsg
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/ext
**************************------------------------*****------------------------******************************
<7>[570322.434949] md9_raid1(4179): WRITE block 1060216 on unknown-block(8,48) (1 sectors)
** Track  proc ** md9_raid1 (4179) -> kthreadd (2) -> END
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/boot_config
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/HDA_ROOT
Last file modification:   Wed Jul 21 22:49:52 2021    /mnt/HDA_ROOT/.logs/kmsg
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/ext
**************************------------------------*****------------------------******************************
<7>[570322.434954] md9_raid1(4179): WRITE block 1060216 on unknown-block(8,16) (1 sectors)
** Track  proc ** md9_raid1 (4179) -> kthreadd (2) -> END
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/boot_config
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/HDA_ROOT
Last file modification:   Wed Jul 21 22:49:52 2021    /mnt/HDA_ROOT/.logs/kmsg
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/ext
**************************------------------------*****------------------------******************************
<7>[570322.434965] md9_raid1(4179): WRITE block 1060216 on unknown-block(259,7) (1 sectors)
** Track  proc ** md9_raid1 (4179) -> kthreadd (2) -> END
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/boot_config
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/HDA_ROOT
Last file modification:   Wed Jul 21 22:49:52 2021    /mnt/HDA_ROOT/.logs/kmsg
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/ext
**************************------------------------*****------------------------******************************
<7>[570322.865926] md9_raid1(4179): WRITE block 1060216 on unknown-block(259,0) (1 sectors)
** Track  proc ** md9_raid1 (4179) -> kthreadd (2) -> END
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/boot_config
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/HDA_ROOT
Last file modification:   Wed Jul 21 22:49:52 2021    /mnt/HDA_ROOT/.logs/kmsg
** Search file ** between Wed Jul 21 22:49:51 2021 and Wed Jul 21 22:49:52 2021 at /mnt/ext

Update: their Support called me to install the new update.
Did so.
Fixed the issue.

QuTS hero h4.5.4.1771 build 20210825
hakkva
New here
Posts: 6
Joined: Sun Jul 31, 2011 3:52 am

Re: RAID 5 constant activity / no silence / QuTSHero

Post by hakkva »

Same here. The update solved my issue as well. However, the disk rarely never goes to sleep unless I set it to 5 minutes. There seems to be activity in one way or another at regular intervals. Have had it set to 30 minutes inactivity the whole day without touching the device, and it never went into spin down. Disabled qsirch which improved the situation, but it seems like other processes still interferes by reading/writing on occasion.
mikael123456
New here
Posts: 3
Joined: Sat Aug 28, 2021 8:00 am

Re: RAID 5 constant activity / no silence / QuTSHero

Post by mikael123456 »

Still working though the motions of determining whether its full fix or not. If I set the sleep time 5 minutes I see the disk hit standby, often for quite a while. But there are wake up events happening still.
Currently set the sleep timer to 30 minutes and have an xterm going with atop to see of there is some activity happening. I still see some writes to md9 and md13, the "span all drives raid1" devices. Might be the trigger, might not.
Maybe its time to go dig into the cron.tab to figure what jobs have been scheduled when.. and why.
To help isolate the issue I've stopped both Plex and Container station. Both configured to generate 0 logs, with container stations virtual drives being setup on my M2 SSD. Which shouldn't wake up the HDDs.
User avatar
SirHades
Starting out
Posts: 27
Joined: Mon May 31, 2010 1:00 am

Re: RAID 5 constant activity / no silence / QuTSHero

Post by SirHades »

I wanted to install the update today, but while I had the message 2 days ago, now I don't get it anymore when logging into the nas.
And I can't find it on qnap's download page either. Looks like they removed it.
Locked

Return to “HDD Spin Down (HDD Standby)”