QNAP you need to fix the constant activity / self spin up issue!!! seriously!!!

[AstroZY]

We are fighting with this issue for years and spend days every few month trying to solve the probelm!!!

We have few TS-832X, System on SSD, plus 8 HDD per unit installed after system build complete on SSD, as data warehouse, most of the data on them won't be accessed for month but we need to keep them accessable online whenever we need them.

Our team member even learnd linux commands just for solving this single issue as photographer or project manageer, and even clean up a dedicated unit transfer away over 50TB of data for trying different sort of solutions and commands......

We don't need any "Funcations" besides store data and keep them accessable!!!
We don't need any "Funcations" besides store data and keep them accessable!!!
We don't need any "Funcations" besides store data and keep them accessable!!!

No HDD data access for month, no HDD spin up for month.

Sound alarm if bad drive detected will be more than enough

Please give us a BUTTON to archive this!!!!!

And don't tell us to disable Samba & Qsync & QNAPCloud, we need them, it is the "Access" part, we have SSD for them to screw with.

Some file access log:

-----21/30------
Sat Jan 14 03:11:41 HKT 2023
The NAS is currently in Standby Mode
0x00010000
Swap: 32825920 0 32825920

** Search file ** between Sat Jan 14 03:06:41 2023 and Sat Jan 14 03:11:41 2023 at /mnt/HDA_ROOT
** Search file ** between Sat Jan 14 03:06:41 2023 and Sat Jan 14 03:11:41 2023 at /share/CACHEDEV1_DATA
** Search file ** between Sat Jan 14 03:06:41 2023 and Sat Jan 14 03:11:41 2023 at /mnt/ext
** Search file ** between Sat Jan 14 03:06:41 2023 and Sat Jan 14 03:11:41 2023 at /share/CACHEDEV2_DATA
wait for 5 mins

-----22/30------
Sat Jan 14 03:16:41 HKT 2023
The NAS is currently not in Standby Mode:
0x00000000
Swap: 32825920 0 32825920

** Search file ** between Sat Jan 14 03:11:41 2023 and Sat Jan 14 03:16:41 2023 at /mnt/HDA_ROOT
Last file access: Sat Jan 14 03:15:00 2023 /mnt/HDA_ROOT/.config/nvr_evt
Last file access: Sat Jan 14 03:15:00 2023 /mnt/HDA_ROOT/.config/nvr_util
Last file access: Sat Jan 14 03:15:00 2023 /mnt/HDA_ROOT/usr/local/sbin/7z
Last file access: Sat Jan 14 03:15:00 2023 /mnt/HDA_ROOT/usr/local/sbin/7z.orig
** Search file ** between Sat Jan 14 03:11:41 2023 and Sat Jan 14 03:16:41 2023 at /share/CACHEDEV1_DATA
Last file modification: Sat Jan 14 03:15:17 2023 /share/CACHEDEV1_DATA/.system_disk_data
Last file modification: Sat Jan 14 03:15:17 2023 /share/CACHEDEV1_DATA/.system_disk_data/disk_data_VDKVYUZK_201
Last file modification: Sat Jan 14 03:15:17 2023 /share/CACHEDEV1_DATA/.system_disk_data/disk_data_VDK16NDK_201
Last file modification: Sat Jan 14 03:15:17 2023 /share/CACHEDEV1_DATA/.system_disk_data/disk_data_R6G4ZZSZ_201
Last file modification: Sat Jan 14 03:15:17 2023 /share/CACHEDEV1_DATA/.system_disk_data/disk_data_VAGWJX8L_201
** Search file ** between Sat Jan 14 03:11:41 2023 and Sat Jan 14 03:16:41 2023 at /mnt/ext
** Search file ** between Sat Jan 14 03:11:41 2023 and Sat Jan 14 03:16:41 2023 at /share/CACHEDEV2_DATA
wait for 5 mins

-----23/30------
Sat Jan 14 03:21:41 HKT 2023
The NAS is currently not in Standby Mode:
0x00000000
Swap: 32825920 0 32825920

** Search file ** between Sat Jan 14 03:16:41 2023 and Sat Jan 14 03:21:41 2023 at /mnt/HDA_ROOT
Last file modification: Sat Jan 14 03:20:02 2023 /mnt/HDA_ROOT/.config/storage_usage_history
Last file modification: Sat Jan 14 03:20:01 2023 /mnt/HDA_ROOT/.config/storage_usage_history/vg1_snapshot_reservation.log
Last file modification: Sat Jan 14 03:20:01 2023 /mnt/HDA_ROOT/.config/storage_usage_history/vg1_snapshot_usage.log
Last file modification: Sat Jan 14 03:20:00 2023 /mnt/HDA_ROOT/.config/storage_usage_history/CACHEDEV2_DATA.log
Last file modification: Sat Jan 14 03:20:00 2023 /mnt/HDA_ROOT/.config/storage_usage_history/CACHEDEV1_DATA.log
Last file modification: Sat Jan 14 03:20:00 2023 /mnt/HDA_ROOT/.config/storage_usage_history/vg1.log
Last file modification: Sat Jan 14 03:20:02 2023 /mnt/HDA_ROOT/.config/storage_usage_history/vg1_snapshot_recycle.log
** Search file ** between Sat Jan 14 03:16:41 2023 and Sat Jan 14 03:21:41 2023 at /share/CACHEDEV1_DATA
** Search file ** between Sat Jan 14 03:16:41 2023 and Sat Jan 14 03:21:41 2023 at /mnt/ext
** Search file ** between Sat Jan 14 03:16:41 2023 and Sat Jan 14 03:21:41 2023 at /share/CACHEDEV2_DATA
wait for 5 mins

[dolbyman]

This is a user forum, QNAP does not come here .. no need to complain about it here

And if you need and run QNAPcloud, your problems will be much more severe than spinning disks (malware)

[AstroZY]

This is a user forum, QNAP does not come here .. no need to complain about it here

And if you need and run QNAPcloud, your problems will be much more severe than spinning disks (malware)

sarcasm? or I did post on wrong forum? just checked qnap.com is still the offical website of QNAP

Thansk for remind on QNAPcloud & malware, will do some search right now.

[dolbyman]

No sarcasm at all.. this is a community forum, there is no QNAP team here to check for user requests

If you want to reach and complain to QNAP, open a ticket

[dolbyman]

And I personally know a photographer that spend 0.05BTC to these criminals in ransom, because he thought QNAP would be a great way to share files with clients (Spoiler:it wasn't, he also never asked me beforehand, only after it was too late)

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