SS 5.0 and Foscams problems on Alarm Recording

[garbia]

Hello there, Im on QTS 4.1 and SS5.0.
I have 3 foscam cameras, all 3 work as alarm recording, SS creates an ftp path for each camera and everything works as expected until one of the cameras stops recording on motion!.
Today only 1 on 3 recorded, Im not sure what cause this since seem that deactivating (in SS5.0) and reactivating alarm recording gets the camera work again.

Two foscam (9805 ad 9831) were also used (until few days ago) to send emails on motion but after the firmware upgrade, seems like the the motion area set for detection resets to default and no recording of course occurs.

Am I the only one with this problem? I could set SS5.0 to record 24/24 but Im around 8mbits and even going lower than 10fps may create a space problem.

Also getting errors here and there
Server Name: NAS
IP Address: xxx.xxx.x.xxx
Date/Time: 2014/06/04 22:20:13
Level: Error
Read error occurred on Camera 4.

[garbia]

For the record the 9831W is set as 9826W in SS5.0, the test button will return an error message (system detected mismatched camera model) but you can ignore it and click apply, the camera will work.
Will also work using 9821W, Im still experimenting what is the best to use.

[quassum]

Exactly the same errors here on SS5.0 with the FI9826W, exactly every 10 minutes the same error email.

[garbia]

Exactly the same errors here on SS5.0 with the FI9826W, exactly every 10 minutes the same error email.

I only get this error only on the 9805 and 9831 foscam cameras set on alarm recording, strange that the other old foscam on alarm recording works and no error messages.

[atrix415]

Have anyone tried going inside the "Foscam" config and make necessary adjustments? I did and it seems to work. I can also manually select motion-detect points.

[atrix415]

Have anyone tried going inside the "Foscam" config and make necessary adjustments? I did and it seems to work. I can also manually select motion-detect points.

[quassum]

Have anyone tried going inside the "Foscam" config and make necessary adjustments? I did and it seems to work. I can also manually select motion-detect points.

What kind of adjustments did you make exactly?

[AlastairStevenson]

I think Foscam have caught up a little bit with the competition and now have the ability to select the image areas where motion detection will be active.
This would be configured via the camera's web admin pages, like all the other camera configuration.

[garbia]

I think Foscam have caught up a little bit with the competition and now have the ability to select the image areas where motion detection will be active.
This would be configured via the camera's web admin pages, like all the other camera configuration.

cameras are kind of working .....right now but...there are lots of error like


Server Name: NAS
IP Address: 192.xxx.x.xxx
Date/Time: 2014/06/12 14:58:30
Level: Error
Read error occurred on Camera 4 or 3 or 5

[garbia]

I think Foscam have caught up a little bit with the competition and now have the ability to select the image areas where motion detection will be active.
This would be configured via the camera's web admin pages, like all the other camera configuration.

cameras are kind of working .....right now but...there are lots of error like


Server Name: NAS
IP Address: 192.xxx.x.xxx
Date/Time: 2014/06/12 14:58:30
Level: Error
Read error occurred on Camera 4 or 3 or 5

[garbia]

Exactly the same errors here on SS5.0 with the FI9826W, exactly every 10 minutes the same error email.

Hi there, have you found another solution?

[garbia]

Exactly the same errors here on SS5.0 with the FI9826W, exactly every 10 minutes the same error email.

Hi there, have you found another solution?

[quassum]

Qnap is looking into this, their only advise was to downgrade the camera to system firmware 1.4.1.5 but the cam already came with 1.4.1.8 and downgrading isn't possible according to Foscam. Guess the only option would be to downgrade to SS 4 again.

[garbia]

Qnap is looking into this, their only advise was to downgrade the camera to system firmware 1.4.1.5 but the cam already came with 1.4.1.8 and downgrading isn't possible according to Foscam. Guess the only option would be to downgrade to SS 4 again.

Thank you for the update,
just FYI what I did in the last week is to set SS5.0 to record 24/24, somehow this reduced the errors to only few emails per day
Last night I have upgraded to QTS 4.1 build 612 and today I didn't get any errors beside two "camera disconnected"

Strange that I don't see many users complain about this error and I don't also see any explanation what the error refers to.

I don't feel right to have paid for the nas, and for all the licences and having a product that I can't rely on! at work I have a cheap 350$ 8 channel analog DVR that never stops, has a software called CMS that allows to remote access in less than second.
I realize foscam isn't the greatest brand on the market but I would expect more from SS5.

[garbia]

Qnap is looking into this, their only advise was to downgrade the camera to system firmware 1.4.1.5 but the cam already came with 1.4.1.8 and downgrading isn't possible according to Foscam. Guess the only option would be to downgrade to SS 4 again.

Thank you for the update,
just FYI what I did in the last week is to set SS5.0 to record 24/24, somehow this reduced the errors to only few emails per day
Last night I have upgraded to QTS 4.1 build 612 and today I didn't get any errors beside two "camera disconnected"

Strange that I don't see many users complain about this error and I don't also see any explanation what the error refers to.

I don't feel right to have paid for the nas, and for all the licences and having a product that I can't rely on! at work I have a cheap 350$ 8 channel analog DVR that never stops, has a software called CMS that allows to remote access in less than second.
I realize foscam isn't the greatest brand on the market but I would expect more from SS5.