QTS 4.3 TS-453A Thumbnail Generation failed

[lowfi]

Do you guys have the media library on a ssd drive?

[jdgszorro]

No.

Enviado desde mi F8331 mediante Tapatalk

[milos42]

QTS 4.3 TS43A Thumbnail Generation failed latest fw, same issue.

[denisj]

Same issue here...
I think Qnap will fail cause assistance of this type of "manage the issues" of clients.
I also open a ticket 4 days ago and nobody answer me.
Greate Qnap ...very good assistance after I spent a lot of money on your box...

[lowfi]

Is anyone of QNAP reading this?

[denisj]

I think is better if you open a ticket

[P3R]

Is anyone of QNAP reading this?

No this is a user community and Qnap only very rarely take part here. Please contact Qnap helpdesk if you want their attention.

[hitman666]

Issue is still unsolved in QTS 4.3.3.0229 with a TS-231. Annoying

[schumaku]

Same here everytime Surveillance Station 5.1.1.0 records a new motion detected clip of my IPcam and writes it down on my TS-231 running QTS 4.3.3.0095
...
Issue is still unsolved in QTS 4.3.3.0229 with a TS-231

Afraid, not the same like the OP. The QNAP Surveillance Station recordings are making use of a proprietary format, and are not intended to be used off the Surveillance Station and QVR Client context. Any attempt to create thumbnails from these files will fail.

I'd suggest to remove the Recordings share (or whatever shared folder is used for Surveillance Station storage) from the Media Library.

Regards,
-Kurt

[hitman666]

The QNAP Surveillance Station recordings are making use of a proprietary format

Well, by creating AVI files at least the wrapper format used by QNAP isn't proprietary for real but of course the used codec is it indeed. Nevertheless even Windows Media Player plays the recorded files flawlessly.

I'd suggest to remove the Recordings share (or whatever shared folder is used for Surveillance Station storage) from the Media Library

Thanks for that hint. Made a corresponding exclusion and seems to work fine. No fault alarms until now.

Any attempt to create thumbnails from these files will fail

However, at least in File Station thumbnails are being created without any errors anyway.

[paqmac]

Thumbnail failed with mp4 and .jpg files in my Media library (fotos and movies)... nothing about surveillance property files or extensions, only coincidence.
Very annoying.
Firm: 4.3.3.0299
Print:
https://drive.google.com/file/d/0B6vr4o ... p=drivesdk

[Blisk]

This problem still persist

App Name: Multimedia Console
Category: Thumbnail
Message: [Multimedia Console] Failed to generate thumbnail for /share/CACHEDEV1_DATA/Download

[Blisk]

nobody solved this?

[Scampi77]

I've no idea whether this is relevant or not, but I've been scratching my head over a few failed thumbnail generations recently on a load of video file, which may coincide with the firmware update, and I came across this thread.

I'm streaming to a PS3 via the Twonky Media Server and have found that if I move the files to a different directory the thumbnails seem to show up fine, but move them back again and the thumbnails disappear again. I thought it might be something to do with the length of the file path, but that doesn't seem to be the case.

Also, the thumbnails seem to show up fine as they are on another DLNA media server that comes up on the PS3.

This post may make no sense at all - I'm not very technical at this sort of thing, but it just seemed really weird and may be related.

[Vivrichardso]

Media library; error filed to generate thumb nail?
error on TS453A
QTS 4.3.6

On going error has anyone found fix.

Looks like the feature can be switched off on QTS 4.4... thats a Qnap fix???