Problems accessing Virtualisation Server via iOS

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cclerici
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Problems accessing Virtualisation Server via iOS

Post by cclerici »

Hello,
I have a Qnap TS-251, running FW 4.3.3.0154 Build 20170413.
While i always used virtualisation server from my iPhone or iPad, after the last firmware update i get a strange error preventing me t o access the virtualisation server window and the console itself.
While accessing the Virtualisation Station 3 via Safari, I get an error ("Check secure connection") requesting me to add a QNAP NAS certificate to safe certificates in Safari. (Sorry if i don't copy here the exact wording as i use Safari in Italian). There's also a procedure to follow to do that, but apparently is for Safari on a desktop environment, not iOS.
So basically i cannot use Virtualisation Station via iOS Safari.
Can anyone reproduce that and help me sorting that out?
Thank,
Carlo
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dolbyman
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Re: Problems accessing Virtualisation Server via iOS

Post by dolbyman »

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Trexx
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Re: Problems accessing Virtualisation Server via iOS

Post by Trexx »

What happens is you try accessing via Chrome on IOS?
Paul

Model: TS-877-1600 FW: 4.5.3.x
QTS (SSD): [RAID-1] 2 x 1TB WD Blue m.2's
Data (HDD): [RAID-5] 6 x 3TB HGST DeskStar
VMs (SSD): [RAID-1] 2 x1TB SK Hynix Gold
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RAM: Kingston HyperX Fury 64GB DDR4-2666
UPS: CP AVR1350

Model:TVS-673 32GB & TS-228a Offline[/color]
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cclerici
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Re: Problems accessing Virtualisation Server via iOS

Post by cclerici »

@dolbyman: Thanks, I am going to try that.
@Trexx: it actually works fine. That's a nice workaround for the moment, but I would prefer to use safari.
cclerici
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Re: Problems accessing Virtualisation Server via iOS

Post by cclerici »

On a side note: also since last firmware upgrade i see the https connection to the NAS dashboard as not secure (both with Chrome or Safari, both mobile or PC) : why is that?
Thank you again.
Carlo
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dolbyman
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Re: Problems accessing Virtualisation Server via iOS

Post by dolbyman »

did you purchase a ssl cert ?
and/or are you accessing the nas via ip
cclerici
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Re: Problems accessing Virtualisation Server via iOS

Post by cclerici »

No, should I purchase a certificate? Why should I do that as the connection was secure before the firmware upgrade?
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dolbyman
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Re: Problems accessing Virtualisation Server via iOS

Post by dolbyman »

the connection is still secure but cannot be verified due to the fact that the certificate was not issued by a trusted source

and on top of that if you go to your private IP address range or NAS name, nobody would give you a SSSL cert for that

example:
you could get a SSL cert for https://yournas.myqnapcloud.com or https://whateverdomain.com

But not for
https://192.168.10.10 or https://QNAPNAS (but all browsers should allow to add exceptions for those so they stop bugging you about it)
cclerici
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Re: Problems accessing Virtualisation Server via iOS

Post by cclerici »

Crystal clear. Thank you very much.
SageCloud
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Re: Problems accessing Virtualisation Server via iOS

Post by SageCloud »

dolbyman wrote:see if that one helps

https://support.securly.com/hc/en-us/ar ... lly-to-iOS
Just wanted to let people know, this will not work anymore.
Thanks for the suggestion though.
alex_time
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Re: Problems accessing Virtualisation Server via iOS

Post by alex_time »

I tried to download and install SSL cert on iPad but it will not work. Use a VPN instead and avoid using SSL and it will work even on Safari (iPad).
withrow1379
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Re: Problems accessing Virtualisation Server via iOS

Post by withrow1379 »

alex_time wrote: Wed Apr 24, 2019 12:48 am I tried to download and install SSL cert on iPad but it will not work. Use a VPN instead and avoid using SSL and it will work even on Safari (iPad).
yup thanks for the update its working fine . thanks again.
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