HybridDesk Station issue

[Zyon95]

Hi all,

I'm a new QNAP User.
I test some apps (i come from Synology, so i'm in a middle of nowhere)

And HybridDesk return a error on remote desktop (when i clik to open on parameter from hybridDesk).

https://xxxxxx.xxxx:xxx/apps/VNC/
Failed to connect to server

Web Port is open (HTTPS) i've try to open RDP and VNC port but nothing :s

If anyone can helpme please

Sorry for my english.

[jds580s]

I have the same problem I submitted a help desk ticket. I'll post back if I get a solution.

[schumaku]

Please re-iterate your questions.

Hybrid Desk Station does neither have a Remote Desktop (RDP) service [it's not Windows], nor does it have a VNC server in place - neither by default nor from the QNAP HD Station Apps.

[jds580s]

Please re-iterate your questions.

Hybrid Desk Station does neither have a Remote Desktop (RDP) service [it's not Windows], nor does it have a VNC server in place - neither by default nor from the QNAP HD Station Apps.

In HybridDesk Station on the "Local Display Settings" tab if you click on "Settings" then put a check next to "Enable Remote Desktop" and click "Click here to open"
it launches a new browser tab attempting to connect to a VNC service running on the QNAP. It is supposed to allow you to see what is displayed by the NAS's HDMI output in your web browser.

Currently it looks like Zyon95 and myself are only seeing a "Failed to connect to server" error on that page instead.

Thanks!

[schumaku]

Uh - a very dangerous feature. This does launch an unprotected (no password), insecure (no encryption) VNC access to the X server display 0.

AFAIK it's possible to rech this using any VNC client as long as port 5900 is open to access, from any IP address.

Are you trying to reach this X11 VNC server (x11vnc -forever -bg -shared) from the same local (W)LN or from other subnetworks, or from remote?

NAS models, QTS version, HD Station version, ... please.

x11vnc processes up?

[~] # ps -ef | grep vnc
5413 admin 18136 S x11vnc -forever -bg -shared
5443 admin 8580 S x11vnc -forever -bg -shared
28523 admin 988 R grep vnc

Listeners on port 5900 (and 5901)?

[~] # netstat -an | grep :59
tcp 0 0 0.0.0.0:5900 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:5901 0.0.0.0:* LISTEN
...
tcp 0 0 :::5900 :::* LISTEN
tcp 0 0 :::5901 :::* LISTEN
tcp 0 0 ::ffff:172.17.0.1:9053 ::ffff:172.17.0.3:59816 ESTABLISHED
tcp 0 0 ::ffff:172.17.0.1:9053 ::ffff:172.17.0.3:59806 ESTABLISHED
tcp 0 0 ::ffff:172.17.0.1:9053 ::ffff:172.17.0.3:59810 ESTABLISHED

[nasnoob]

im having this exact same issue, were you able to find a solution?

Im not sure where this functionality came from as I cant find it listed in any of the manuals?

[schumaku]

Im not sure where this functionality came from as I cant find it listed in any of the manuals?

->

In HybridDesk Station on the "Local Display Settings" tab if you click on "Settings" then put a check next to "Enable Remote Desktop" and click "Click here to open"

[nasnoob]

Yep finally figured this one out, you have to be logged in as "admin" to use it, an administrator account won't do, and It only seems to work with Chrome

[Tattoofreak]

Sadly even with admin-user that does not work in my case. Still got the error.

[ehome]

Sadly even with admin-user that does not work in my case. Still got the error.

Same here, only the 'Failed to connect to server' message.
Can it be something with ports being open or closed?

[schumaku]

HD Station remote access (VNC) is intended for local troubleshooting only. Unless I'm wrong, the HD Station VNC server does listen on 5900/TCP (plain) as well as on 5901/TCP (SSL) - used in the QTS HD Station Web page is only 5900/TCP. In neither case, there is any authentication - so exposing these ports to the Internet won't be a good idea.

[Tattoofreak]

Sadly even with admin-user that does not work in my case. Still got the error.

Same here, only the 'Failed to connect to server' message.
Can it be something with ports being open or closed?

I finally found out that only chrome and edge browsers are working. Firefox and IE will not work in my case.