USBDisk1 Unmounted

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NonExpert
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Posts: 2
Joined: Wed Aug 22, 2018 8:48 am

USBDisk1 Unmounted

Post by NonExpert »

We've been using the same Seagate BUP BL for external backups on our TS-469. When I went to backup this time, the device came up as "unmounted". I don't know how to get it back working again. Tried to format the Seagate and that action fails. Can see all the files perfectly when I plug the Seagate into my Windows 10 computer. Please help, in plain language. Thank you!
NonExpert
New here
Posts: 2
Joined: Wed Aug 22, 2018 8:48 am

Re: USBDisk1 Unmounted

Post by NonExpert »

Follow up: when I try to eject the external drive, nothing happens.
Mousetick
Experience counts
Posts: 1081
Joined: Thu Aug 24, 2017 10:28 pm

Re: USBDisk1 Unmounted

Post by Mousetick »

Please describe what "Seagate BUP BL" is in plain language, thank you.
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